Zapiet ‑ Pickup + Delivery
All reviews
Betty is very professional. She managed to answer all my questions and also helped us ensure that all settings are correct. She even did make our online shop better. Thank you Betty
Hi Aimiel! Thank you for the lovely review! I'm delighted I could assist you with setting up the Zapiet - Pickup + Delivery app. If you ever need a hand, feel free to reach out anytime. Happy to help! Best regards Betty
Thank you very much!!! Please do reach out if you have any questions or need any assistance in the future. Cheers, Zapiet
Nandita was amazing and helpful!
Hi Ari, Thank you for taking the time to leave us such a lovely review. Your feedback makes our day! If you ever need any help or have more questions in the future, we’re just a message away. Best Regards, Nandita
The app can be a little tough to get going, but the support team is extremely helpful and got us up and running in no time.
Hi Chelsea, Thank you very much for your review! It was a pleasure helping to get our Zapiet ‑ Pickup + Delivery app up and running on your new theme. If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica
fantastic support! thanks.
Thank you so much for the wonderful 5-star review! I truly appreciate your kind words and I’m glad I could provide the support you needed. It’s great to know Zapiet – Pickup + Delivery is helping your store run smoothly and that your experience with our support team has been a positive one. Thank you again for your support. If you ever need any assistance with your setup, delivery options, or configurations, I’m always here and happy to help. Srivastav
Hi John! It was truly a pleasure helping you out with the app. Feel free to reach out anytime you need a hand. We’re always happy to help! Best regards Betty
Merci à Sandy ! Une grande réactivité et de bon conseils :)
Bonjour Géraldine, Merci d'avoir pris le temps de venir m'écrire ce gentil commentaire. J'ai été heureuse de vous aider à ajuster la couleur de votre widget pour qu'il s'adapte encore mieux aux couleurs de votre compagnie. N'hésitez pas à m'écrire de nouveau si vous en avez besoin ! Au plaisir, Sandy
Jessica es excelente, le agradezco mucho
Thank you very much for the lovely review, it's much appreciated! If you have any other questions down the road, please do not hesitate to send a message. Kind regards, Jessica
Customer service for setting up Zapiet was INCREDIBLE!!!! I have struggled with my old system for far too long and Zapiet made it so easy and helped walk me through set-up so my online store can be successful!
Hi Becky, Thank you for the amazing review! You absolutely made my day. It was a real pleasure to dive in and get everything set up with you. I’m so happy we could tackle everything from the checkout page clarity to optimizing your shipping rules, making it all easier for you to manage. We're thrilled to have you with us and are here for you if anything else comes up! All the best, Steph
She helped me throughout the process and successfully configured the local delivery and store pickup options for me. I can understand the product's logic well, but when it involves code, it gets a bit complicated. I'm very happy with the solution Jeanette found; I couldn't have done it without her support (I really couldn't have, she did it, lol).
Thank you so much for your review. It was truly my pleasure to walk you through our app and customize it to ensure it works according to your needs. Please let us know if there’s anything else we can do for you, it will be our pleasure to help.
Hi Benjamin, On behalf of the whole team, I want to share that it's been a total pleasure to help you. We appreciate your review and your support! Should you need any assistance around our apps, we are here for you! Warm regards, Pavlo
Pavlo resolvió un problema bastante crítico en mi web ya que no funcionaba el botón de finalizar pedido y además una ayuda extra que no tenía por qué hacer, resolviéndolo en un momento!
¡Hola María! ¡Muchísimas gracias por tus palabras! Me alegra muchísimo saber que pude ayudarte a resolver el problema y que ahora todo funcione perfectamente. Siempre es un placer poder echar una mano extra cuando se puede. ¡Gracias por tu confianza! Con todo mi agradecimiento, Pavlo
Support team (Betty) really helpful during a minor setup issue (which related to our customised theme). Resolved the issue in a matter of minutes and provided updates throughout. Many thanks!
Hi Peter! Thank you so much for the wonderful review! I really appreciate your kind words and I'm so glad we were able to resolve the issue. Feel free to chat in anytime you need a hand . We are always happy to help! Best regards Betty
Hi, We truly appreciate you taking the time to share your positive experience. It was our pleasure to assist you, and we’re so glad we could meet your expectations. Thank you for trusting us! Regards, Nandita
Jayne was fantastic at supporting us when we had an issue. She took the time to explain and fix the problem and her customer service went above and beyond. We can't thank her enough. The Zapiet app works brilliantly with our Shopify store, and whenever we have had an issue (normally down to something we have done by accident) the support team is always there to help us fix it quickly.
Hi Ryan, Thank you so much for taking the time to leave a review It’s really appreciated. Happy that we could get your rates sorted out quickly to make for a smooth journey for your customers as well as making a few small adjustments along the way. You know where we are if you need us again! Kind Regards Jayne
Love the APP. Betty form tech support is a star.
Hi Melion! Thank you so much for your kind review! It was an absolute pleasure assisting you. I'm so glad we could get everything sorted out. If you ever need a hand again, don’t hesitate to reach out. We're always here to help! Best regards Betty
Great experience with the support team, and the app is also good.
Hi Hritik, Thank you for taking the time to write us this lovely review ! It has been a pleasure to help you configure your Zapiet - Pickup + Delivery settings. Don't hesitate to reach back if you need anything else. All the best, Sandy
Took a long time, but Betty was extremely helpful in sorting out our calendar widget. Which I was stumped over and experiencing issues with it, she managed to find an effective solution with our website's css code and implemented things quickly after the problem was spotted. So far our experience with Zapiet support has been great, and they work hard to solve problems that have cropped up pre and post launch of our official site.
Hi there! Thank you so much for the awesome review! It was truly a pleasure helping you out. If you ever need a hand, feel free to reach out anytime — I’m always happy to help! Best regards Betty
I am very impressed with the support provided by the Zapiet – Pickup + Delivery team. Both Nandita and Betty demonstrated exceptional professionalism and dedication in assisting me. Betty went the extra mile to ensure that my concerns were fully addressed, providing clear and detailed step-by-step guidance throughout the process. Their thoroughness and commitment made the entire experience seamless and highly reassuring. I truly appreciate their outstanding support.
Hi there! Thank you so much for taking the time to write such an awesome review! It was truly a pleasure helping you and getting everything sorted out. If you ever need anything else, don’t hesitate to reach out! Best regards Nandita and Betty
Great system and fantastic customer support from Steph and the team!
Hi John, Thanks so much for the great review! Sometimes just talking it through is the best way to find a solution. It was my pleasure to help you track down that rate setting. Best of luck with the big jersey launch and the upcoming season! Cheers, Steph
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.