Zapiet ‑ Pickup + Delivery
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I had a couple of issue with set up when I changed some shipping options and Jessica was brilliant, she accessed the site, made the updates and explained all that she had done. Working perfectly now. Amazing!!
Hi Peter, Thank you so very much for leaving such a lovely review, I really appreciate it! I'm really glad to have been able to help with a few fixes with your setup and now everything is working as expected (: Please do reach back out anytime if you have any questions or need any further assistance. Warm regards, Jessica
Hello, We are beyond happy to know you are satisfied. Thank you for your generous rating. Remember, you can count on us anytime. Regards, Nandita
Excellent customer service
Hi John, Your 5-star review is such a wonderful boost for our team. If you ever think of something else we can help with, we will be more than happy to assist. Regards, Nandita
Everything was perfect. Advisor solved all my problems! Thanks a lot
Hi Denys, I really appreciate you taking the time to leave such a nice review :) I'm glad I was able to help and answer all of your questions. Please do reach out if you need any further assistance! Kind regards, Jessica
Zapiet has been a great solution for managing both pickup and delivery in our flower shop. The app is very flexible and works well for businesses like ours that need both local delivery and store pickup options. What really stands out is their support team — they are fast, professional, and genuinely helpful. I recently had a setup issue with pickup and delivery rates, and their team resolved it quickly and even helped improve the overall experience on my website. Highly recommended for any florist or local business that needs a reliable delivery and pickup system. — Yasser, Benty Flowers
Hello Yasser, Thank you so much for your kind review. It really means a lot! I’m so glad I could sort out the pickup and delivery rate issue for you. If you need any help with the app in the future, feel free to reach out anytime. Best regards, Nandita
I've tried 3 other pickup apps and this is the best. Pickup is a teeny tiny part of my business (less than 8 a month- sometimes only 1) so I didn't want to pay for something and I didn't want something too complicated. I'm on the free plan and have been for 6 months. Even though I'm on the free plan, the service has been incredible! It's easy to set up, works great, and you have help when you need it. 5 stars! Two other apps I used offered a free plan, but after using them for a few months, they said they could no longer offer a free plan. It felt underhanded since it's still advertised on the Shopify App store as a free forever plan. I think that's just part of their business model.
Hi Jody, It's lovely to see your feedback here! I am glad to know that our app meets your business needs. We are always here to offer you support around the app, feel free to get in touch with us any time. Thank you, Pavlo
Really helpful and impressive customer service from Jessica. Solved my problem with a few minutes and then went on to fix some other things that I hadn't spotted. Very much appreciated
Thank you so much for your lovely review Tim! I'm really glad I could help solve the issue quickly with our Zapiet ‑ Pickup + Delivery app — and catch a few extras along the way. It was a pleasure assisting you, and I truly appreciate your kind words. If you ever need anything else, I'm just a message away! Jessica
Hi Rory! Thank you so much for your review. It was my pleasure helping you with the issue you were experiencing with the app. Please know that you are always welcome to reach out to us for any assistance you may need. We are more than happy to lend a helping hand whenever you need it. Best regards Betty
Betty was super helpful with a query I had. She helped resolve the issue and also explain what it was so I knew what was going on. The team are always quick to solve questions on their live chat. Highly recommend.
Hi Shaun! Thank you so much for your wonderful review! It was a pleasure assisting you with the app today. If you ever need help, feel free to reach out anytime. Best regards Betty
Thank you, Jenny! Your 5 stars made all our efforts worthwhile. We truly value your trust and look forward to assisting you next time!
Very Helpful!
Thank you so much for your 5-star review! We’re thrilled to hear you had a great experience and truly appreciate your support. Lui
great experiance and customer help
Hi Matthew, Thank you for taking the time to leave a review for our Zapiet ‑ Pickup + Delivery app, it's very much appreciated! If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica
I was really struggling with a few issues in the Zapiet app, but Jessica came to the rescue! Her customer service was outstanding. She was incredibly patient and resolved all my problems really fast. I'm so relieved and impressed by her efficiency and helpfulness."
Thank you so much for your kind words! I'm really glad I could help get everything sorted out quickly for you with our Zapiet ‑ Pickup + Delivery app. It was a pleasure working with you, and I’m always here if you need anything else. Your feedback truly means a lot! -Jessica
感谢客服Rutvik的协助。
Thank you! Your 5-star review means a lot to our team. We're so happy you're enjoying the app and appreciate your continued trust in us. Regards, Rutvik.
Muiz is really Helpful and high efficient. Fixed our problems so quickly.
Thank you so much for your kind words! I'm really glad I could help and that we were able to resolve the issue quickly. If you ever need anything else, don't hesitate to reach out! - Muiz
Jessica was very helpful. Solved the problem fast
Hi Gayane, Thank you for your review and kind words! I'm so please to have been able to help and get everything resolved with our Zapiet ‑ Pickup + Delivery app. Please do reach back out if you have any questions or need any further assistance. Warm regards, Jessica
Great app. And for me the most important features are blackout dates and different preparation times - none of the other similar apps give those
Hi Andrii, Thank you so much for the wonderful review! I was a pleasure helping you and it's great to hear that our features are exactly what you are looking for! -Steph
Exceptional technical support! I am using Shopify (Grow) with Zapiet - Pickup + Deliver and another 3rd party app. When I experienced some integration issues Zapiet technical support was there for me. I spoke with two tech support representatives from Zapiet, Pavlo and Nandita, and both provided the best support I have received in a very long time. They resolved all of my issues and left me extremely satisfied. Thank you! Edward - Mission Mills Bakery.
Edward, you just made our day! Thanks a ton for the glowing 5-star review. We're so grateful and really appreciate you taking the time to share your experience. Looking forward to serving you again soon! Pavlo & Nandita
good interface, good support team easy to set up, only took me a few hours to get everything (and it's a lot) all working correctly
Hi Lisa, Thank you for taking the time to leave such a nice review, it is very much appreciated! It was great chatting with you and helping to get our Zapiet ‑ Pickup + Delivery setup for you and your store. If you have any other questions down the road, please do not hesitate to send us a message. All the best, Jessica
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