All reviews

Rating Breakdown

  • 5
    92% (1,561 ratings)
  • 4
    4% (60 ratings)
  • 3
    1% (10 ratings)
  • 2
    1% (10 ratings)
  • 1
    2% (41 ratings)

Reviews with Text

  • 91% (1,524)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 16, 2026

Betty wonderful Gem! Helped me out thoroughly

Using app

Over 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you so much for such a wonderful review! It was my pleasure helping you out today with the app. Feel free to always reach out anytime you need a hand. Best regards Betty

5 / 5 Share

March 7, 2026

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Thank you for rating us and supporting our team and the app. You are always welcome to reach out to us for any assistance you may need. Wishing you all the success with your store! Warm regards, Pavlo

5 / 5 Share

March 7, 2026

amazing support thank you!

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave a review, it's much appreciated! If you have any other questions down the road, please do not hesitate to send a message. Warm regards, Nandita

5 / 5 Share

March 6, 2026

Using app

Over 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for the review! We really appreciate you taking the time to support our app and our team. If you ever need any help, please feel free to reach out anytime, you're always welcome. Warm regards, Pavlo

5 / 5 Share

March 5, 2026

Amazing as always, very helpful and quick!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! I’m really glad I could help and that the support was quick and helpful as always. Your kind words truly mean a lot. If you ever need anything again, I’m always here and happy to assist. Srivastav

5 / 5 Share

March 5, 2026

Salaj was able to fix my issue with the checkout page, and he was very patient! Great service!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! I’m really glad you’re happy with the support you received, and it means a lot to know the service made a positive difference. Your feedback is truly appreciated. Many Thanks Salaj

5 / 5 Share

March 5, 2026

muy buena atencion

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Geronimo, Thank you so much for your kind review. I really appreciate you taking the time to share your feedback. It was a pleasure helping you, and please feel free to reach out anytime you need assistance. Regards, Nandita

5 / 5 Share

March 5, 2026

Zapiet is a very good app for managing local delivery in Shopify. The setup can be a bit challenging at the beginning, especially when configuring delivery rates and settings, but the support team was incredibly helpful. Rutvik assisted me patiently and guided me through the process step by step until everything was working correctly. The team was very efficient and responsive, and they made sure the issue was fully resolved. I truly appreciate their support and recommend the app for stores that need reliable local delivery management.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Mercedes Ramirez, Really appreciate your review! It was a pleasure assisting you. If you ever need anything in the future, I’ll be happy to help. Best, Rutvik

5 / 5 Share

March 4, 2026

She understood my problem with Zapiet and fix it right away

Using app

About 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi Rujira, Thank you very much for taking the time to leave such a nice review, it's much appreciated! It was really nice chatting and getting you all fixed up and generating the correct rate to checkout for your customer's. If you have any questions or need any further assistance, please do not hesitate to reach out. Warm regards, Jessica

5 / 5 Share

March 4, 2026

Very helpful!

Using app

29 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello Jamie, Thank you very much for taking the time to review our app and service. It has been a pleasure working with you to configure Zapiet - Pickup + Delivery for seamless operation on your website. All the best, Sandy

5 / 5 Share

March 4, 2026

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you for your valuable feedback. I am pleased that I could assist you. Please do not hesitate to contact me if you have any further inquiries. I wish you the best of luck. Regards, Nandita

5 / 5 Share

March 2, 2026

Great customer support

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Samantha! Thank you for the great review! I’m glad everything worked out well. We’re always here if you need any further assistance. Best regards Betty

5 / 5 Share

March 1, 2026

The team is always incredibly helpful, responsive, and patient. Their customer service truly stands out , especially when you’re unsure about certain settings or configurations. They consistently go above and beyond to make sure everything works properly. Highly recommend!

Using app

Over 1 year

Total reviews

6

Average rating

4.3

Developer Reply

Hi there! Thank you for the great review! It has always been our pleasure helping you out. We’re always here if you need any further assistance. Best regards Betty

5 / 5 Share

March 1, 2026

Super helpful support. The app is easy to use. Highly recommended all throughout!

Using app

About 14 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your kind words! I am happy to hear that you find the app easy to use and that you had a great experience with our support team. Your recommendation truly means a lot to us! Kind regards, Pavlo

5 / 5 Share

Feb. 27, 2026

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave a review, it's much appreciated! If you have any further questions or need any more assistance, please do not hesitate to reach out. Warm regards, Salaj

5 / 5 Share

Feb. 27, 2026

Getting customer support from Betty was great! She sat with me to go over my complex shipping configurations and guided me through the process. The Pickup + Delivery app plus the Rates by Distance together has leveled up my storefront shipping. Great apps and support!

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Hi Jovana! Thanks so much for the lovely feedback! I’m happy I could help resolve things for you. Don’t hesitate to reach out if you need anything else. Best regards Betty

5 / 5 Share

Feb. 26, 2026

Très professionelle, très réactif.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Bonjour Cyrille, Merci beaucoup d’avoir pris le temps de partager votre avis! Nous sommes ravis que notre professionnalisme et notre réactivité aient répondu à vos attentes. Votre retour nous fait très plaisir et nous encourage à continuer à offrir le meilleur service possible. Au plaisir d’échanger avec vous à nouveau. Bien cordialement, Genesis

5 / 5 Share

Feb. 26, 2026

Absolutely top-notch experience with their customer support!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello Sezgin, Thank you so much for taking the time to review our support. Do not hesitate to write me back, if there is anything else I can help you with! All the best, Sandy

5 / 5 Share

Feb. 25, 2026

Betty was amazing and very helpful. She found a way to configure my store so that checkout worked as I needed it to. She was quick to respond and explained everything in a way that was understandable.

Store

Fork It

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi there! Thanks so much for taking the time to leave a review. We’re really glad we could assist you! Don’t hesitate to reach out if you need anything else. Best regards Betty

5 / 5 Share

Feb. 25, 2026

Jessica mucha amabilidad y paciencia, aclaro y configuro todo lo solicitado.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hola Pedro, Muchísimas gracias por tus palabras. Fue un placer poder ayudarte y asegurarme de que todo quedara configurado tal como lo necesitabas. Si en cualquier momento tienes otra consulta o necesitas apoyo adicional, aquí estaré para ayudarte. Gracias nuevamente por confiar en nosotros. Jessica