All reviews

Rating Breakdown

  • 5
    93% (1,633 ratings)
  • 4
    3% (57 ratings)
  • 3
    1% (10 ratings)
  • 2
    1% (10 ratings)
  • 1
    2% (41 ratings)

Reviews with Text

  • 90% (1,580)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 15, 2026

Nandita was super quick and helpful!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi Ashley, Thank you so much for your amazing feedback! It means a lot to our team. I am very happy I had the chance to assist you with your email notifications configuration. Please reach out if you need any more help in the future. We are always here for you! Regards, Nandita

5 / 5 Share

April 15, 2026

Works great for what I need. Appreciate mostly that the support team always provides responsive and efficient service.

Using app

Over 7 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Mandy, Thank you so much for the glowing 5-star review! We’re doing a little happy dance over here at the news that Farmer Jack’s Market is getting exactly what it needs from the app. It was a total pleasure helping you fine-tune those prepopulate fields and orders options, we know how much of a difference those "behind-the-scenes" details make in keeping a busy market running smoothly. We’re always here in your corner whenever you need a quick hand or a technical tweak. Wishing you and the market continued success! Cheers, Genesis

5 / 5 Share

April 16, 2026

Support très efficace !

Using app

Over 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Bonjour Pascal, Merci beaucoup pour vos aimables commentaires. Je suis ravie d’avoir pu vous aider à configurer correctement toutes les coordonnées de latitude et de longitude dans notre application Zapiet - Pickup + Delivery, afin que vos emplacements s’affichent désormais sur la carte sur la page du panier. C’est un plaisir de savoir que cela facilitera la tâche de vos clients pour trouver le bon point de retrait et récupérer leurs douceurs sans confusion. Si vous avez besoin d’autre chose, n’hésitez pas à nous contacter. Bien à vous, Jessica

5 / 5 Share

April 15, 2026

Great service, solved the issue within 30 mins...thank you guys!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Rui! Thank you very much for your kind review! It was a real pleasure to assist you in resolving the error message you encountered with the Zapiet - Pickup + Delivery app. I’m glad we were able to get everything up and running quickly. If you ever need any help, please don’t hesitate to reach out! Best regards, Betty

5 / 5 Share

April 14, 2026

Excellent support; very helpful while configuring the app

Using app

1 day

Total reviews

3

Average rating

4.7

Developer Reply

Hi Ivan Thank you so much for the 5-star review! I’m glad I could assist you during the app configuration. We were able to fix the pickup setup and also add the rates for local delivery. If you need any further help, feel free to reach out anytime! Warm Regards, Salaj

5 / 5 Share

April 14, 2026

Muy rapidos y efectivos!

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hola Claudia, ¡Muchísimas gracias por tus amables palabras y por la reseña de 5 estrellas! Me alegra mucho haber podido ayudarte a configurar tus tarifas de retiro (pickup rates) y el widget del carrito. Fue un gusto asegurar que todo esté funcionando de manera efectiva para tu pastelería. Si necesitas ayuda con cualquier otra cosa en el futuro, aquí estaré para apoyarte. ¡Mucho éxito con tus ventas! Genesis

5 / 5 Share

April 30, 2026

Betty was amazing. Super helpful and got me all set up with my products. Thanks a lot!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Kevin! Thank you so much for your wonderful review! I’m glad I could assist with setting up your rates, product-specific preparation times, and restrictions. If you ever need any further help, feel free to reach out anytime. Best regards Betty

5 / 5 Share

April 12, 2026

Srivastav bathini helped me fix some urgent issues and was wonderful at doing it so fast and replying my emails very quickly.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful 5-star review! I’m really glad I could help resolve the urgent issues quickly and support you through email with fast responses. It’s great to know Zapiet – Pickup + Delivery is now working smoothly again and continuing to support your store’s delivery and pickup needs reliably. Your kind words truly mean a lot, and if you ever need any further assistance with your setup or store configuration, I’m always here and happy to help. Srivastav

5 / 5 Share

April 11, 2026

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello Amit, Thank you so much for your review, it truly means a lot to us. We’re really glad we could help and make your experience a good one. If you ever need anything again, we’re always here for you. Regards, Nandita

5 / 5 Share

April 10, 2026

Jessica was extremely quick to help me with my issue. It was a quick and clear fix.

Store

Pie Bar

Using app

Almost 7 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Vivian, Thank you so much for taking the time to leave such a nice review! I’m really glad we were able to quickly resolve your issue with the product date restrictions feature in our Zapiet - Pickup + Delivery app. If you have any questions or need further assistance, please don’t hesitate to reach out. Warm regards, Jessica

5 / 5 Share

April 10, 2026

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Michala, Thanks a ton for your lovely review, it really means a lot to us. I’m glad I could get the delivery date issue sorted for you, and I truly appreciate your patience. Always here if you need anything! Best regards, Rutvik

5 / 5 Share

April 10, 2026

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Lydia, Thank you for your kind review. We truly appreciate your support. I hope everything is now working well for both pickup and delivery. It was a pleasure helping you set things up. Feel free to reach out anytime; we’re always here for you. Best regards, Rutvik

5 / 5 Share

April 9, 2026

Salaj was great help and even took care of everything on his end!

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you very much for your 5-star review! I’m really glad I could help resolve the issues related to pickup, delivery, the cart drawer, and the conflicting app on the cart page, and everything is working properly on your store. It truly means a lot! If you ever need any further assistance, please feel free to reach out. I’ll be happy to help. Warm Regards, Salaj

5 / 5 Share

April 9, 2026

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Sam, The issue you were facing with pickup being disabled has been fixed. Everything should be working smoothly for you going forward. Thank you as well for your 5‑star review. We truly appreciate your support and feedback. Warm regards, Salaj

5 / 5 Share

April 8, 2026

Klaudia from the support team was very helpful in resolving a technical issue for us.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! 😊 I am thrilled I could resolve the issue and get everything working smoothly for you. We are always here to help make your pickup and delivery experience as seamless as possible. Kindest regards, Klaudia

5 / 5 Share

April 27, 2026

Great support from Genesis! Thank you

Using app

About 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Eric, Thanks for the shout-out! I’m really happy I could help get those shipping rates squared away for you. It was a pleasure working with you, and I wish you and the team at NINI and LOLI nothing but the best. Warmly, Genesis

5 / 5 Share

April 20, 2026

Super friendly, patience and helpful support. Jessica & Betty went above and beyond to help with an issue we had on the website! Thank you again for the help

Using app

Over 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi Michael! Thank you so much for your wonderful review! It was truly my pleasure to help you resolve the fulfillment issue with the Zapiet - Pickup + Delivery app. If you ever need a hand again, please don’t hesitate to reach out anytime. We are always here to help! Best regards Betty

5 / 5 Share

April 8, 2026

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Joe, Thank you for taking the time to leave a review, I really appreciated it! I'm glad I was able to help with your rates within our Zapiet ‑ Pickup + Delivery app and now the correct one is appearing at checkout for subscriptions or regular orders. Please do reach back out if you have any questions or need any further assistance. Cheers, Pavlo

5 / 5 Share

April 8, 2026

Betty took ownership of our setup issue from the start. She resolved the matter professionally and delivered extra value in the process. A resolution-driven experience.

Using app

About 6 years

Total reviews

9

Average rating

5.0

Developer Reply

Hi Stephen! Thank you for the lovely review! Happy I could assist with configuring your rates with Zapiet - Pickup + Delivery app. We’re always here if you need anything. Best regards Betty

5 / 5 Share

April 8, 2026

Using app

About 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Christoph! Thank you so much for the wonderful review! It was a pleasure helping you with the checkout language issue and updating your Zapiet - Pickup + Delivery app to the latest version. Feel free to reach out anytime you need a hand. Best regards Betty