All reviews

Rating Breakdown

  • 5
    88% (1,419 ratings)
  • 4
    5% (78 ratings)
  • 3
    1% (19 ratings)
  • 2
    1% (17 ratings)
  • 1
    4% (72 ratings)
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5 / 5 Share

Oct. 30, 2024

Gabriel was incredibly helpful and responsive throughout the entire process. He took the time to understand my specific issues and worked diligently to provide effective solutions. JUST SO AMAZING!

Using app

About 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Thank you so much for the amazing feedback! I’m thrilled we were able to resolve things with your checkout and your location's pin in the Google Maps section of the widget! Your patience and details made all the difference, so I’m glad we could get everything perfectly set together! If there’s anything else you need, just message us anytime. We're always here to help. Best, Gab

5 / 5 Share

Oct. 28, 2024

Jessica was amazing and explained every step of the way to ensure confidence and understanding of the changes being made. Thank you!

Using app

About 8 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much Ashlie for taking the time to leave such a lovely review! I'm glad that I was able to help and update your store to the latest version of our Zapiet - Pickup + Delivery so that you and your customer's have all of the latest updates, features, etc. If you have any other questions or need any further assistance, please do not hesitate to reach out! Cheers, Jessica

5 / 5 Share

Oct. 27, 2024

Fast excellent help!

Using app

Almost 8 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Brenda, Thank you for the wonderful review! We’re glad to hear that you found our help fast and excellent. At Zapiet - Pickup + Delivery, we strive to be lightning fast whenever possible ⚡️. If you need any further assistance, please don’t hesitate to reach out! - Klaudia

5 / 5 Share

Oct. 27, 2024

Klaudia and Leo from their support teams are very attentive and knowledgeable. Great team

Using app

2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Sevada, Thank you for your awesome review! I'm pleased to hear that you found our support team attentive and knowledgeable. If you need any further assistance with Zapiet - Pickup + Delivery, please don’t hesitate to reach out! - Klaudia & Leo

5 / 5 Share

Oct. 26, 2024

Gabriel was really amazing, manage to solve the problem really quick. Thank you

Using app

Over 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your wonderful review! I'm glad I could solve the problem quickly for you. If you need anything else for your pickup and delivery app, feel free to reach out! - Gabriel

5 / 5 Share

Oct. 23, 2024

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to review our Zapiet - Pickup + Delivery app Angela, it's much appreciated! If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica

5 / 5 Share

Oct. 23, 2024

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hey Dalel, Thank you so much for the 5-star review! I'm happy we got things sorted out with the pickup and delivery options and their rates along with the wordings in the checkout. It wasn't possible with your partnership throughout our chat so I can't take all the credit! If ever you do need help with anything else at anytime, just let us know -- we're always here to assist! Warm regards, Gab

5 / 5 Share

Oct. 22, 2024

I was assisted with some major issues to my store by "Krystabel Djajalie", who was incredibly detailed in her responses and very patient with my multiple requests. My store had a critical checkout issue and she fixed it overnight not just for this store but for my other 2 stores as well in a very timely manner. Massive shoutout to Krystabel for providing world-class support.

Using app

About 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi Jay, Thank you so much for taking the time to share such an amazing and thoughtful review! It was truly a pleasure assisting you with the Zapiet - Pickup + Delivery app for all your stores and resolving the rates issue at checkout. I’m glad to hear everything is working as expected! Please don’t hesitate to reach out if you need any further assistance. Our team is always here and happy to help. Best regards, Krystabel

5 / 5 Share

Oct. 22, 2024

Jeanette was efficient and effective at solving our problem when I contacted support! Not only did she trouble shoot it, she fixed it right away!

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello Pete, thank you for your wonderful feedback! I'm so glad I could help solve your problem quickly. If you ever need assistance again, don’t hesitate to reach out. I’m here to help! ❤️

5 / 5 Share

Oct. 22, 2024

great help from the support team

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you so much for taking the time to write such a fantastic review. It was a pleasure assisting you with the Zapiet - Pickup + Delivery app. Feel free to reach out anytime you need help—we’re always here for you! Warm regards, Betty

5 / 5 Share

Oct. 22, 2024

Easy, quick and nice support

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Hippolyte, Thank you so much for your 5 star review! I greatly appreciate you, you're so lovely to work with. 🥰 We're always here for you in case you need help or assistance. ☺️ Warm regards, Kristine

5 / 5 Share

Oct. 21, 2024

very helpful customer service

Using app

11 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! I just wanted to say a big thank you for taking the time to leave us a review! It was truly a pleasure to assist you, and I'm glad to hear that my support helpful and we were able to set up all the rates you needed for shipping, delivery and pickup! If there's anything else you need, don't hesitate to reach out. We're always here and ready to help! Thanks once again for the review; it really means a lot to me. Leo

5 / 5 Share

Oct. 20, 2024

Zapiet has been a game-changer for our business, helping us solve some complex issues with order management and local deliveries. The app itself is very user-friendly, but what really stands out is the amazing support team. Special thanks to Zack and Klaudia, who were not only fast-acting and friendly but also went above and beyond to help resolve our integration issue quickly. Their expertise and commitment to customer satisfaction made all the difference. Highly recommend Zapiet to anyone needing a reliable solution for store pickup and delivery management!

Using app

10 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for this amazing review! 💛 We’re thrilled to hear that Zapiet - Pickup + Delivery has made such a positive impact on your business. Zack and I are so happy we could assist and that you found the support helpful (we aim to please 😊)! We're here anytime you need us. Thanks again for the kind words and for recommending us – it truly means the world! 🌍🚚 Zack & Klaudia

5 / 5 Share

Oct. 20, 2024

Hoy he tenido el gusto de que Pavlo, Kitty, Betty y Anton me hayan brindado su tiempo. Debo resaltar el muy alto nivel de servicio que todos han presentado, lo cual me hace estar muy conforme con la solución.

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hola, Fue un placer leer tu opinión, y te agradezco mucho por tomarte el tiempo de escribir esta reseña. Es una muestra importante de que vamos por el buen camino. Si necesitas más ayuda, estamos a tu disposición. Saludos, Pavlo

5 / 5 Share

Oct. 15, 2024

The support was super helpful and was able to resolve my issue. Great job!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi Joseph! I just wanted to say a big thank you for taking the time to leave us a review! It was truly a pleasure to assist you, and I'm glad to hear that my support helpful and I was able to set up your rates correctly! If there's anything else you need, don't hesitate to reach out. We're always here and ready to help! Thanks once again for the review; it really means a lot to me. Leo

5 / 5 Share

Oct. 11, 2024

Using app

About 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review for Zapiet - Pickup + Delivery! We're thrilled to see your positive rating and hope our app continues to support you. If you ever need assistance, we’re here to help! -Steph

5 / 5 Share

Oct. 11, 2024

Excellent application with first class support. A must for anyone running a Shopify store

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the amazing review! We’re thrilled to hear that you consider Zapiet - Pickup + Delivery an excellent application and our support to be first class. Your recommendation means so much to us! - Clemency

5 / 5 Share

Oct. 11, 2024

Betty was very quick to assist on my inquiry and the matter was resolved promptly within the day. Appreciate the help!

Using app

About 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for taking the time to write such a wonderful review for us. It was my pleasure helping you with Zapiet - Pickup + Delivery app. Please don't hesitate to reach out to us whenever you need a helping hand. Best regards, Betty

5 / 5 Share

Oct. 10, 2024

This app and the tech support are life savers for any business with delivery dates! Love love love. We used to be with a different app for 5 years but were not happy with a few things, switched to Zapiet and fell in love. So much in terms of functional things and possibilities - this app literally runs our business and open doors to the new sales opportunities. Sebastian and Gabriel are TECH GODS and save the day for us on a regular basis. Thank you so so much!!!!

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for your amazing review! We're thrilled to hear how much you love Zapiet - Pickup + Delivery and that it's making such a positive impact on your business. We're always here to support you and excited to continue helping you unlock new opportunities. Thanks again for your kind words! - Sebastian & Gabriel

5 / 5 Share

Oct. 10, 2024

App does what it should. The support is exceptionally good, very helpful and solution-oriented.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your kind review! We're glad to hear Zapiet - Pickup + Delivery is working well for you and that our support team has been helpful. We're always here to assist and appreciate your feedback! - Sandy