Zapiet ‑ Pickup + Delivery
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Betty is patient, understanding and very detailed in going through the issues I was facing. She is always responsive and provides me straight to the point solutions to tackle my problem. I have not met such responsible and good service support team like her.
Hey there! Thank you so much for taking your time to write such a the lovely review! If you ever need anything, don’t hesitate to pop into chat. We’re always happy to help! Best regards Betty
Hi there! Wow, thank you so much for the 5-star rating! You are always welcome to reach out whenever you need support. Thanks again, Best regards Betty
So happy to have found this app! Exactly what I needed. Betty from customer service has been super helpful and quick to help me set everything up as I need it.
Hi there! Thank you so much for your kind words and for taking the time to write a wonderful review. It was truly a pleasure helping you get the app set up. If you ever need a hand, we are always just a chat message away! Thanks again, Betty
Support was quick, live and excellent. Essential for the less technical type online store owners.
Hi Monica, Thank you so much for your kind words! It was a pleasure helping you, If you ever need anything else, don’t hesitate to reach out. All the best, (real human) Lui
2026: Still going strong, thank you Jessica for all of your extra attention with helping me find a workaround to a day where we are normally closed. Incredible app with a ton of features. Great for growing stores and the service is top notch! Update: Not only has this app been incredible since the beginning but Stephane went above and beyond to help with a necessary adjustment that I needed in order for my deliveries to run smooth. He created a workaround and spent a couple of hours with me until it was complete. Customer for life! Thank you!!
Hi Jackie, Thank you so much for your kind words. I am really glad I was able to find a workaround for the day you are normally closed and keep everything running smoothly for you. It is wonderful to hear that you are enjoying the features and finding our Zapiet ‑ Pickup + Delivery app helpful as your store grows. Supporting merchants like you is what we value most, so please do not hesitate to reach out if you ever need anything. Warm regards, Jessica
Great support! Thank you Sandy!
Hello Gabriela, You're so welcome! Thank you for taking the time to come write us a review :) Don't hesitate to contact me back, if there is anything else I can help you with. All the best, Sandy
The customer service was flawless and super professional. absolutely flawless.
Hey there! Thanks a ton for the kind words! We’re thrilled to hear that your setup for conditional activation went off without a hitch. It’s always a win for us when things click smoothly for you. If anything else comes up or you just need a hand, give us a shout. We’ve got your back! Cheers, Angelo
Zapiet has been a capable solution for our unique shipping needs. It offers solid value for the subscription cost, is reasonably intuitive to operate, and most importantly, the support is top-notch.
Hi Keith, Thank you very much for the wonderful review! We work hard to give not only the best experience with our products but with our teams behind them as well. Feedback like this only helps strengthen our resolve to keep pushing forward. Rest assured we won't stop and will be there for you next time you need a helping hand! Steph
Hi Harry, Thank you for rating our app! We are glad to see you are satisfied with our service. Don't hesitate to reach us if any help is needed, we are here to support your business! Warm regards, Pavlo
Great Help!
Hi Andrew, Thank you so much for the 5-star review! We’re thrilled to hear you had a great experience. Your support means the world to us, and we’re here anytime you need assistance or have questions. Looking forward to serving you again soon!
Betty, was amazing. She was patient with us and has been providing very helpful support. She is quick to respond and get on a call when needed. What stood out for us was that she had scenario demos and would create a developer store just to test the solutions before she shared them with us. She also provides recommendations beyond the issues we raised. Thank you Betty!
Hi Isaac! Thank you so much for your kind words! I’m really glad to hear that the scenario demos helped clarify the solutions for you. It was a pleasure supporting you, and I’m grateful for the chance to help. If anything else comes up, don’t hesitate to reach out! Best regards, Betty
Very patient and helpful, thanks so much!
Hi Alexandra, thank you so much for your kind words — it was truly a pleasure working with you to get your store up and running with Zapiet integrated with Metrobi! If there’s anything else we can assist you with, please don’t hesitate to let us know — it’ll be our pleasure to help. -Jeanette
I was in contact with Lui - his support was great - fast and precisely. "Keep on rockin'" likes this. :-)
Muito obrigado for the awesome review! If you need anymore help, let us know! Keep on rockin! Lui
Thank you so much for the 5-star review! I'm happy to know you had a great experience. Your support truly means a lot to us. If there’s ever anything else we can help with, we’re just a message away!
Working with Kitty was such a pleasure! She helped me get Zapiet implemented for our POS checkout and helped solve some technical challenges unique to our store! After many video calls and live troubleshooting, zapiet was able to apply a custom solution to our store and get it working! thanks Kitty!!!
Hi Rachel, Thank you for much for your lovely review, it was a great working with you too. I am really glad we were able to overcome the various challenges and adapt the POS configuration to your needs! We are here if you need any assistance in the future. Kitty
Pavlo helped fix my issue quickly.
Hi, Thanks so much for placing your review! I'm really glad I could help you out quickly. Don't hesitate to reach out if you ever need anything else! Warm regards, Pavlo
Excellent customer service. Quick response and resolved my questions. This is great
Hi Ben, Thank you so much for taking the time to leave a review. I truly appreciate it! I’m really glad I could help, and your kind feedback means a lot. Please don’t hesitate to reach out anytime you need assistance with Zapiet in the future. Best regards, Rutvik
Went above and beyond to ensure the app was seamlessly integrated into my store. Truly appreciate your professionalism and expertise. thank you!
Hi Marlin, Thank you very much for taking the time to leave a review! I'm really glad that I was able to help and get everything sorted for you and your store with our Zapiet - Pickup + Delivery app. If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica
Amazing support from Jeanette Barjum, she understood the issue ASAP and was quick to fix our problem. Thank you Zapiet team for all the help! Amazing app that helps us connect over 35 locations!!
Hi Gabe, thank you for your kind words! I’m glad I could help and it’s great to hear Zapiet is supporting your 35+ locations. Please anything you need, let us know. We're always happy to assist. Best, Jeanette
Excelente app, aquí en Chile nos ayuda bastante para organizar los despachos de nuestros pedidos y retiros. Estoy muy agradecido por el buen soporte también, Valentina quien me atendió me brindó una ayuda espectacular. Gracias por todo.
Hi Salmón, I'm glad I was able to assist you with setting up your store and configuring your local delivery. It was my pleasure! Please feel free to chat back with us whenever. Thanks, Valentina
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