Zapiet ‑ Pickup + Delivery
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Zapiet has been a capable solution for our unique shipping needs. It offers solid value for the subscription cost, is reasonably intuitive to operate, and most importantly, the support is top-notch.
Hi Keith, Thank you very much for the wonderful review! We work hard to give not only the best experience with our products but with our teams behind them as well. Feedback like this only helps strengthen our resolve to keep pushing forward. Rest assured we won't stop and will be there for you next time you need a helping hand! Steph
Hi Harry, Thank you for rating our app! We are glad to see you are satisfied with our service. Don't hesitate to reach us if any help is needed, we are here to support your business! Warm regards, Pavlo
Great Help!
Hi Andrew, Thank you so much for the 5-star review! We’re thrilled to hear you had a great experience. Your support means the world to us, and we’re here anytime you need assistance or have questions. Looking forward to serving you again soon!
Betty, was amazing. She was patient with us and has been providing very helpful support. She is quick to respond and get on a call when needed. What stood out for us was that she had scenario demos and would create a developer store just to test the solutions before she shared them with us. She also provides recommendations beyond the issues we raised. Thank you Betty!
Hi Isaac! Thank you so much for your kind words! I’m really glad to hear that the scenario demos helped clarify the solutions for you. It was a pleasure supporting you, and I’m grateful for the chance to help. If anything else comes up, don’t hesitate to reach out! Best regards, Betty
Very patient and helpful, thanks so much!
Hi Alexandra, thank you so much for your kind words — it was truly a pleasure working with you to get your store up and running with Zapiet integrated with Metrobi! If there’s anything else we can assist you with, please don’t hesitate to let us know — it’ll be our pleasure to help. -Jeanette
I was in contact with Lui - his support was great - fast and precisely. "Keep on rockin'" likes this. :-)
Muito obrigado for the awesome review! If you need anymore help, let us know! Keep on rockin! Lui
Thank you so much for the 5-star review! I'm happy to know you had a great experience. Your support truly means a lot to us. If there’s ever anything else we can help with, we’re just a message away!
Working with Kitty was such a pleasure! She helped me get Zapiet implemented for our POS checkout and helped solve some technical challenges unique to our store! After many video calls and live troubleshooting, zapiet was able to apply a custom solution to our store and get it working! thanks Kitty!!!
Hi Rachel, Thank you for much for your lovely review, it was a great working with you too. I am really glad we were able to overcome the various challenges and adapt the POS configuration to your needs! We are here if you need any assistance in the future. Kitty
Pavlo helped fix my issue quickly.
Hi, Thanks so much for placing your review! I'm really glad I could help you out quickly. Don't hesitate to reach out if you ever need anything else! Warm regards, Pavlo
Excellent customer service. Quick response and resolved my questions. This is great
Hi Ben, Thank you so much for taking the time to leave a review. I truly appreciate it! I’m really glad I could help, and your kind feedback means a lot. Please don’t hesitate to reach out anytime you need assistance with Zapiet in the future. Best regards, Rutvik
Went above and beyond to ensure the app was seamlessly integrated into my store. Truly appreciate your professionalism and expertise. thank you!
Hi Marlin, Thank you very much for taking the time to leave a review! I'm really glad that I was able to help and get everything sorted for you and your store with our Zapiet - Pickup + Delivery app. If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica
Amazing support from Jeanette Barjum, she understood the issue ASAP and was quick to fix our problem. Thank you Zapiet team for all the help! Amazing app that helps us connect over 35 locations!!
Hi Gabe, thank you for your kind words! I’m glad I could help and it’s great to hear Zapiet is supporting your 35+ locations. Please anything you need, let us know. We're always happy to assist. Best, Jeanette
Excelente app, aquí en Chile nos ayuda bastante para organizar los despachos de nuestros pedidos y retiros. Estoy muy agradecido por el buen soporte también, Valentina quien me atendió me brindó una ayuda espectacular. Gracias por todo.
Hi Salmón, I'm glad I was able to assist you with setting up your store and configuring your local delivery. It was my pleasure! Please feel free to chat back with us whenever. Thanks, Valentina
AMAZING support ! Thanks again !
Hi there! Thank you very much for your kind words! It was truly a pleasure to assist you. Please know that we are always here to lend a helping hand whenever you need it. Don't hesitate to reach out to us anytime. Best regards Betty
Incredibly helpful and very patient with all my questions! I was able to get everything set up in the timeframe I asked. Stephane was great!
Hi Vanessa, Thanks for the awesome review! It was a real pleasure talking to you on our call and planning out the solution for your store during the holidays. And if ever you need a helping hand for the next holiday periods, let us know! Steph
Phenomenal support! They really went the extra mile for me.
I am not tech savvy but the customer service across the board helps me figure out if app is being buggy and resolves issue in real time. It is not often that we experience this level of high quality service in this industry. Totally worth my hard earned money. Try it out but make sure the app interface is working on mobile as well it is on your desktop because that's where the problem is likely to happen.
Hi Punita, It's lovely to see your honest, lively feedback! I truly appreciate it. I am glad to know our team has been able to provide valuable support for you. I hope you keep enjoying using the app and find it helpful for your business! I wish you the best of success, and we're here to help you any time! Warm regards, Pavlo
Leo (support) is really friendly and was so helpful solving my issue and it is solved within 20mins! thanks for the help!
Hi! I just wanted to say a big thank you for taking the time to leave us a review! It was truly a pleasure to assist you, and I'm glad we were able to sort out the issues you had with the internal delivery notifications. If there's anything else you need, don't hesitate to reach out. We're always here and ready to help! Thanks once again for the review; it really means a lot to me. Leo
Hi Ian, Thank you for the review for our Zapiet - Pickup + Delivery app! I'm glad that everything is now up and running and on the latest version! If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica
Zapiet is a cool app which im trying out to use in my coffee roastery webshop, with the help of Stephan it went a lot easier and faster!
Hi Mark, Thanks for the awesome review! It was a pleasure helping you finalize the setup for our Zapiet - Pickup + Delivery app : ) If you ever need (or want) a helping hand, we're there for you, -Steph
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