Zapiet ‑ Pickup + Delivery
Zapiet - Local Pickup & Local Delivery for Shopify
Rating
4.8
feedback
1,541
chart
#303
All reviews
Rating Breakdown
Review RSS Feed
April 20, 2021
A great app with outstanding customer support. I could not recommend this product and service highly enough.
Hey there, Thanks for the awesome review! Best wishes, Bogi
April 19, 2021
Gar nicht so leicht alles richtig einzustellen. Aber der Support hilft super schnell. Bei einem Update hatte sich irgendwas umgestellt; der Support hat es sofort behoben. Klare Empfehlung!
Guten Tag, Es war mir eine große Freude heute mit Ihnen zu sprechen und danke für die freundlichen Worte! Zögern Sie bitte nicht sich bei uns zu melden, fall Sie noch weitere Anliegen haben, bei denen wir Sie unterstützen können. Liebe Grüße, Sandy
April 16, 2021
I started using the app due to issues with other pickup and delivery apps and, while it is slightly more expensive, it is worth every penny. The help I have received throughout is amazing and they were able to code for me to make their app function exactly as I wanted! Kudos to Robert :) Amongst the others to help me out throughout the way!
Hi! Thanks for leaving such an amazing review! It was my pleasure helping you and we're right here if you need anything :) Regards, Robert
April 15, 2021
Thank-you Ismail for all your help installing the app and for taking the time to make sure everything was running smoothly. Your friendly, responsive and knowledgeable service is very much appreciated. I look forward to launching our online store. The app is perfect for what our bakery needs to schedule pick-ups and local deliveries. It allows us to easily set specific days and time slots for both our pick-ups and deliveries. As well as to set product date restrictions. We bake special desserts only on the weekends and this app easily helps us manage that. Thank-you again for going above and beyond to help us!
Hi Emily, Thank you you so much for your kind words. I'm so happy you loved your experience and we're here if you need any further assistance. Best wishes, Ismail
April 15, 2021
This app is perfect. Customer service Stephane helped me to solve the problem. She is so nice. Thanks for all the helping.
Hi there, Thank you for the kind review! I'm glad we were able to help you and get your store setup with our app. We'll be there in the future as well should you need any further assistance! - Steph
April 13, 2021
Simple and effective solution for in store pickups. Awesome customer service: fast and helpfull!!!!!
Hello David, It was a pleasure talking to you on our live chat ! Reach back anytime, if there is anything else we can help you with. Wishing you a lovely day, Sandy
April 12, 2021
Used this app make an firewood store where customers can pickup from our various lumber sortyards. Pleasantly unexpected depth of settings, lots more features than I realized and exactly what we needed to get all our employees and contractors at the different locations up and running quickly--like notifiation emails to specific people based on which locations were ordered from. They really thought this through. And excellent support. I had one compatibility issue with another app and even though it wasn't Zapeit's fault, they got involved in the email thread and helped fix everything. Thank you!
Hi there, So glad our app suits your store's needs—thank you so much for the lovely review! We're always happy to investigate the issue and help as much as we can. Let us know if there's anything else you need. 😊 Take care, Marija
April 11, 2021
This app is a life saver . Very intuitive, and well thought out. If you are stuck the support team is absolutely fantastic. Thanks Marija
Hi there, Your lovely words are greatly appreciated. I was delighted to teach you about our app and help you set it up. If you need us—we're here and eager to help you. Have a lovely day, Marija
April 11, 2021
Our garden club is on its second year of using Zapiet to schedule order pickup on Shopify. It is the only scheduler app that allows for pickup only. Zapiet support is readily available and very pleasant to work with. They are patient with us novices and they are thorough in the work the they do. They provide the necessary tutorial and walk us through the process. We are now ready to open our store.
Hi there, Thank you so much for your kind words! I was happy to help you add the finishing touches to the setup. I'm sure you'll make a lot of customers happy with your gorgeous lilacs! We're here should you need anything else. Have a lovely day, Marija
April 10, 2021
I used this app to help with my pick up times and dates. It works amazing and when I was having trouble with a feature I reached out and they quickly worked with me to show me how to do it. Excellent Customer service and very quick and eager to help
Hi there, Thanks for your lovely review! We are glad to have been able to help. Best wishes, Bogi
April 9, 2021
This app solved my online orders issues - click and collect with preparation time, home delivery with preparation time and multiple area zones based off postcodes, and shipping options for selected products. The team at Zapiet were super helpful in giving me advice and assistance in getting it to function as I wanted on my theme. Really thankful I came across this app and I would recommend it if you have similar requirements and need some help along the way.
Hi there, It sounds like you're making great use of our app features - thanks for taking the time to give us this feedback! Glad to hear our support team was able to help you get up & running too. Best wishes, Bogi
April 8, 2021
We have a physical bricks and mortar shop and this app is great - looks good and works well. Huge thanks for oustanding help from Flora who tweaked everything after we'd updated our theme. She was speedy and brilliant and everything works like a charm!. Thank you!
Hi Jane, Thank you for the lovely review! I'm very happy I could help you out with getting our app set up on your new theme. We are here should you need anything else. Have a great day! Flora
April 6, 2021
Great customer service to solve your problem easily and fast. I fully recommend them, if you have any questions about this app don't hesitate to ask them.
Hi there! It was a pleasure assisting you and I'm so happy for the amazing feedback! :) All the best, Robert
April 6, 2021
MUST HAVE APP 2021. Customers can schedule a delivery, curbside pickup, or shipping in advance, eliminating the need for third party companies like Doordash. We grew our sales 10x using this and the local delivery app. The system took a little effort to get going, and the customer service really made the money worth it. The customer service was able to login to our shop and see what errors we saw, and were able to make adjustments as necessary to make sure their product worked for us. THIS WAS WHERE I KNEW THIS WAS A 5 STAR APP. No other company has been as beneficial as Zapiet, thank you!
Hi there, Thank you for the glowing review! We're blushing Getting feedback like this just makes our day! Best wishes, Bogi
April 5, 2021
We have been using Zapiet for several of our stores during the pandemic and after having to try others, we always come back to them for the ease of use, integration/adaptability, features, ability to assist us with customization and their amazing customer service and support team. They are truly partners in how they work with you to resolve problems. Highly recommend!
Hi Sylvia, Thank you very much for your review! I'm glad we have been able to help you out. Please reach out if you ever need anything else. Have a great day! Flora
April 3, 2021
Great customer service and functionality, especially the order cutoffs and prep times allowed us to limit order flows based on our operational needs.
Hi, Thanks for the complimentary feedback! Love to hear that you're enjoying the app. Best wishes, Bogi
April 2, 2021
I FULLY UNDERSTAND THE APP, THE HELP SUPPORT WAS AMAZING. SF WAS SO HELPFUL. ONCE I UNDERSTAND WHAT THE APP AND HOW IT WORKS FOR MY STORE, THANKS ZAPIET
Hey there, Thank you for the kind review! I'm glad we were able to help get started with our app and if you need any extra help along the way, we'll be there for you as well :) Stephane
April 1, 2021
Incredible app. It is loaded with a ton of features and if set up correctly will make you a happy business owner. Some useful features include more than one delivery radius, custom error messages, icons or radio list selections, shipment arrival dates, cutoff times, etc. Check out how well it works on our www.miflavour.com website. Hint: Don't bother trying to set up the app by yourself. I have coding experience and it was overwhelming for me to figure out all the features by myself. As soon as you download the app, reach out to their customer service for a ticket and they will assign a service rep for you to work with. He/she will help set everything up per your needs. There is no limit on how much support you need. They are quick to resolve any issues or answer any of your questions. Our rep, Stephane, has been fantastic to work with. A+
Hey there, Thanks a lot for the very kind review! We are here to help you as your business grows. Never hesitate to reach out with questions or for assistance :D Stephane
March 31, 2021
Sandy fixed our problem right away! Thank you... Always fast support and on point. Would recommend.
Hello there, Thank you for this lovely review ! I am happy to have been able to help Don't hesitate to reach back, if there is anything else I can do. Sandy
March 31, 2021
App works really well and provides more functionality than Shopifys native local collection and local delivery. Excellent support team - a pleasure to work with.
Hi there, Thank you very much for your review! I'm glad you're enjoying using our app and that I could help you out over live chat. Please don't hesitate to contact us should you need anything else. Have a great day! Flora