All reviews

Rating Breakdown

  • 5
    88% (1,357 ratings)
  • 4
    5% (76 ratings)
  • 3
    1% (17 ratings)
  • 2
    1% (17 ratings)
  • 1
    5% (72 ratings)
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5 / 5 Share

March 30, 2021

I decided to add Zapiet to my Shopify arsenal, as I needed to add a better system for structuring the pick up Dates and Times for my Catering Company. I was recommended this App, having never heard of it before. What a great choice. The App worked perfectly and the Support that I received from them was exceptional. Not only did they help me with the set up of the Date and Time facility but also when I wanted to add a Notes Box to my checkout page, they got that sorted out too in very quick time. Excellent product and excellent support. Well done, Zapiet. Very happy to recommend and give you 5 stars!! Thank you!

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Steven, Thanks for the kind words, it was a pleasure helping you with this config! Don't forget you can reach us at any time if you need any further assistance. Cheers! Ryan

5 / 5 Share

March 30, 2021

For our needs, this application has shown to be the most feature rich and usable in its "space". None of their competitors provided the same feature set or usability. Additionally (and perhaps more importantly) their support team is top notch.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you so much for the lovely review! I'm glad our app stood out for you and is meeting your needs. We're here should you need anything else! Have a lovely day, Marija

5 / 5 Share

March 29, 2021

Fast & easy to access customer service. Pleased with my onboarding and early stage use of Zapiet. Highly reccomend.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hey there, Thanks for letting us know about your experience with the app & our support team so far I'll make sure to pass on your comments to Charlie! Best wishes, Bogi

5 / 5 Share

March 26, 2021

Luke from customer service was amazing, helped me within 2 min, I was panicking because I could not see my cart and in a matter of 10min it was up and running again, the app is easy to use and I am very pleased with the service. I would definitely recommend over the other calendar apps around (I have tried 3)

Using app

17 days

Total reviews

5

Average rating

4.8

Developer Reply

Hi Elias, Thank you so much for the lovely review. I'm glad we were able to resolve your issue so quickly, and that you're enjoying using our app. If If you ever need any further assistance, then we're just a message away. Best wishes, Luke

5 / 5 Share

March 25, 2021

Amazing support team! The product can be hard to learn first along with understanding how they integrate with Shopify's default features, but with support it can all be done!

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you for your review and feedback! We know the app's features can seem daunting at first, so really glad we were able to support you through it! Best wishes, Bogi

5 / 5 Share

March 25, 2021

I used this app to allow me to have lots of pick up locations. I have had the pleasure to chat with support people and wow they are so helpful and nice! Couldn't be more happy.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello Mireille, It was really nice talking to you, and to help a store from a neighbour city! Don't hesitate to contact us back, if you have more questions or need assistance. Wising you a lovely day / une bonne journée ! Sandy

5 / 5 Share

March 25, 2021

The help and support from Stephane was second to none when getting this all set up! I am very much looking forward to moving my business forward!

Using app

22 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you sooo much for the kinds words! I'm happy we were able to get everything setup the way you wanted and I thoroughly enjoyed our setup session together! My team and I will remain available should you need any help or guidance and to help your business grow in the future :D Steph

5 / 5 Share

March 24, 2021

I love this app!!! it does exactly everything we need. After searching all over the app store we finally found it and the customer support is great!! Jessica was always there to help us, we were able to set up everything on the same day, she was always in a great attitude and really help us a lot!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you so much for your kind words. It was my pleasure helping you and if you have any other questions, please do not hesitate to reach out . Thanks, Jessica

5 / 5 Share

March 24, 2021

We have been using this app for a year now and it works fine. Recently we made some changes and could figure out what was wrong. After contacting support they helped us right away and solved our problem. We are very satisfied.

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Glad to hear we could help you out of a pickle! Thank you for taking the time to leave us this feedback! Best wishes, Bogi

5 / 5 Share

March 24, 2021

I used this app to begin selling bagels locally. We provide delivery and pick up in the local area and Zapiet's app really made the process straightforward. I highly recommend for the barely-technically-literate Shopify owner. They are super responsive when something unusual crops up!

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 23, 2021

I have only just moved to this app but I am very excited. It seems to have already solved many of my issues as a business. Jessica on the support chat very patiently helped me solve a couple of issues and was absolutely brilliant! Starting an online shop is a new element of my business and she was so patient and great. I feel very confident in using this app now.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, It was really great chatting with you today and I'm so glad that I was able to help you prepare for your new adventure with your online shop. Please do not hesitate to get back to us if you have any other questions. Thanks, Jessica

5 / 5 Share

March 23, 2021

This app is phenomenal! Highly recommend to small businesses of all sizes. Had some issues recently and Lisa over at customer support was extremely helpful and solved a lot of my headaches. Thanks Lisa and Zapiet!

Store

Picnk

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Thanks for the lovely review! It was a great pleasure chatting with you. If you have any further questions I would be happy to hear from you! Best wishes, Lisa

5 / 5 Share

March 23, 2021

Great app. Any functionality you think you need, this app has got. We had to test different apps to find one that works, and this one is a clear winner.

Using app

10 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Saro, Thank you very much for your review! I'm glad our app has been a good fit for you. Please don't hesitate to reach out if you need anything else. Have a great day! Flora

5 / 5 Share

March 22, 2021

I am so happy to have found this app. My store sells fresh, locally-grown flowers to local designers, so shipping isn't an option. This app allows me to sell my products using only local delivery and store pickup really easily. The best part of it is the set up support. I wouldn't have been able to figure out all of the app's features on my own, but Steph took a live call with me for 2 hours to get me totally up and running. INCREDIBLE customer service.

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 12, 2024

This is the best app if you're looking for an app with store pickup, delivery, and shipping at the same time. For me, the best part of this app is that I get to choose which date I could block and unblock every store location. i also can add special holiday hours. Also, I could block the specific product to the specific location, delivery date, or shipping date. IT'S THE BEST APP!!!!!! AND, AND, AND I LOOOOVE THEIR CUSTOMER SERVICE! They really help in all your needs I mean ALL!!! Sometimes I needed help that is not even covered on their app but still helping us. This app is worth every penny! Makes your business run easily! Thank you again.

Using app

Almost 4 years

Total reviews

4

Average rating

5.0

Developer Reply

Hi Zarah, Thank you so much for the wonderful review! It has been an absolute pleasure setting up the app and configuring your store with you and we are really happy to hear how much you love all the features you are using! Wishing you all the best with the store and we are here as always if you need anything else. Best wishes, Charlie

5 / 5 Share

March 19, 2021

Great App. The customer service is great and it has a bunch of cool functionalities. Jess and Stephanie were very helpful. Would recommend.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Both Jess and I want to thank you for the great review! It was our pleasure to be able to help you as a team :D Kindest, Stephane

5 / 5 Share

March 18, 2021

Jessica was really helpful and available ! She took the time to explain everything to me and was really nice ! Thanks again !

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

It was really nice chatting with you and so glad that I was able to help Reach out anytime! Jessica :D

5 / 5 Share

March 17, 2021

I am still astounded by the fact that shopify doesn't support such useful functionality themselves, but use this app to allow customers to pick a date for pickup/local delivery/shipping, and then see orders to fulfill by date in their dashboard. It seems like they have thought of everything in terms of a smooth workflow predicting what a user needs , and even when i opened up an enhancement request, they actually implemented it! Most importantly, their support is absolutely amazing. I always get fast and friendly responses (even when it appears they are offline), and quick resolutions- I wish shopify's own support was as good as this. Keep doing what you are doing!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello there, Thank you for your kind words! I'm really happy to read your appreciation of our app and how we have been able to assist you. Don't hesitate to reach back to us, if ever you need assistance or even have another enhancement request. It is with feedback from our merchants that we can grow. Thank you, Sandy and Flora

5 / 5 Share

March 17, 2021

Made the best decision to add Zapiet to my online store. Robert was super helpful and patient with me although i had many questions. Onboarding was super smooth and easy. Thank you Robert for your help! appreciate it.

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Irene, Thanks so much for the wonderful review! I'm glad to hear that you're now up and running and it was my pleasure assisting you. Regards, Rob

5 / 5 Share

March 16, 2021

Had a few issues setting up, but the chat support was good but I needed a phone call as this app is so important to it's success.... and wow the phone call I had with Steph was incredible, he sorted every issue I had and even set up external issues I had like Google Maps. So happy now, I can honestly say that if the owners of Zapiet read this - Steph is an absolute credit to your company. It's the best support I've had in 5 years of using shopify apps, so the product is great and if you get a phone call from Steph if you're struggling you're very lucky! I'd give 5 stars for the app and 10 stars for Steph if I could.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much for the incredibly kind review! I am truly happy that I was able to help you and rest assured my team is equally as worthy of this review as I am, if not more! Having said that, I did enjoy working with you today :D Thanks again, Stephane