Zapiet ‑ Pickup + Delivery
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Competent, helpful and went way above and beyond! He also understood that I had to be in and out of the conversation for various reasons. Incredible customer service
Hi Kim! I'm happy we were able to get your rates sorted on your store! I really appreciate your kind review. It was a pleasure to help, and short of babysitting, I'm always here to assist with anything else you might need! (: Have a great day! Angelo
Jayne was very helpful and fixed the issue quickly. Also provided useful information for future problems we may experience.
Thank you so much for taking the time to leave a review; it was a pleasure helping you! If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jayne
Thanks so much for the 5-star review! 😊 We’re all about making pickup and delivery easy, and we’re really grateful for your support. Let us know if you ever need anything! 🚛📦 - Klaudia
We use this app across all our stores as we use multiple carriers and different delivery days for each. Easy to use, works perfectly for us, has majorly improved our customer experience, and their support is always very helpful when we come across issues or need to see how it can integrate with apps we add on.
Hi Melissa, Thank you so much for the amazing review of our Zapiet - Pickup + Delivery app! It’s fantastic to hear that it’s working seamlessly across all your stores and helping you manage multiple carriers and delivery schedules with ease. We’re especially glad to know it’s had such a positive impact on your customer experience. Our team is always here to help, whether it’s troubleshooting or exploring integrations with new apps, so don’t hesitate to reach out anytime. We truly appreciate your support! Warm regards, Srivastav
The support is better than the app and the app is great.
Hi Scott, Thanks a lot for writing a review! It was a pleasure helping you with your Recharge subscription rate setup and if anything else comes up, we'll be there for you! -Steph
Super service et tres courtois. Tres bonne app pour ma boutique de fleurs
Merci beaucoup Mathieu! Je suis vraiment heureuse que tu trouves notre service courtois et que l’app fonctionne bien pour ta boutique de fleurs. N’hésitez surtout pas à contacter l’équipe si tu as besoin de quoi que ce soit; nous sommes là pour t’aider. Merci encore un fois, Jessica
She was very helpful. The Doordash Integration however is frustrating. Doordash has no record of my account, so our orders aren't showing up for them. But the actual Zapiet support has been helpful
Thank you so much for your kind words, Josh! I'm glad I could assist you. I understand how frustrating integration issues can be, and I truly appreciate your patience. If there's anything else I can do to help, please don't hesitate to reach out. We're always here to support you!
Very helpful customer service team
Hi there, Thank you so much for the kind words! I'm so happy to hear to have helped set up your delivery and shipping. We got your store up and running in no time, and our teamwork made it happen! If you ever need anything else, don’t hesitate to reach out—we’re always here to help! Thank you again for that 10 star review! It was a pleasure speaking with you. Cheers! Angelo
Hi there, Thank you for the 5 stars! I’m glad we were able to set up your delivery and pickup widget, as well as the time slots. Your partnership and the details you shared really helped in getting everything done quickly and efficiently. If there’s anything else you need, please feel free to reach out—we're always here to assist! All the best, Gab
Jeanette was amazing after all i carry Karen personality sometimes she handled smoothly and helped me . She was so kind and helpful to solce the problem from begining to end. If she was here i could hire her.
Such a lovely review! Thank you so much, Omer. It was truly a pleasure assisting you. I’m delighted that everything is now working just as you expected.
This is the easiest app I have had the pleasure to use, and Jessica is wonderful! The customer service is always amazing and will stick with you even if my website isn't working right! I appreciate them and this app so much!
Hi Allison, Thank you very much for taking the time to leave such a lovely review! I'm so glad that everything is now up and working with our Zapiet - Pickup + Delivery app. If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica
jessica was quick and great to deal with. thank you!!!
Thank you for taking the time to leave a review, it's very much appreciated! I'm glad to have helped and get everything sorted and tweaked on our Zapiet - Pickup + Delivery app (: If you have any other questions down the road, please do not hesitate to send us a message. Kind regards, Jessica
Amazing Supportt!!! Leo was kind, patient, and incredibly helpful. Thank you for the support.
Hi Kyle! I just wanted to say a big thank you for taking the time to leave us a review! It was a pleasure working together to get your Shipping profiles all sorted out. If there's anything else you need, don't hesitate to reach out. We're always here and ready to help! Have a wonderful day! (: Leo
This app lets you set up multiple pickup and delivery options for your products. The thing I like the most is how helpful the support assistance is. They are quick to put a real person in the chat, if you're not understanding the help articles they send (which are also quite helpful), and the real human that you talk to actually takes the time to understand your business to help you create the right settings.
Hi Blair, I just wanted to say a big thank you for taking the time to leave us a review! It's always a pleasure to help, and I'm glad we could get everything cleared up. If there's anything else you need, don't hesitate to reach out. We're always here and ready to help! Thanks once again for the review; it really means a lot to me. (: Leo
Jessica was very helpful in resolving my concerns as it relates to my theme and updates.
Hi Ashley, Thank you very much for taking the time to leave a review! It was my pleasure helping you with your theme/updates and getting some wording changed on our Zapiet - Pickup + Delivery widget. Please do not hesitate to reach back out if you have any questions or need any further assistance. Warm regards, Jessica
Amazing Customer Service
Hi Christopher, Thank you so much for taking the time to write a review! It was my pleasure to help set up your store's pickup and local delivery. I'll always be here to help if you need anything! Have a great day! Krisitne
Great app and excellent customer service! Would highly recommend for anyone looking for a local delivery app. Works well with the zipcode app as well.
Hi, It's been a pleasure to be able to assist you and resolve the reported issue. We're doing our best to ensure smooth experience for our merchants and end customers, and it is wonderful to see your appreciation of our efforts. Don't doubt you're welcome to message us if any assistance is needed. Warm regards, Pavlo
great service.
Hi David, Thanks a lot for for this review! I'm glad we were able to get your rates back online to work with your subscription solution. Should you have any further questions, we'll be there! Stephane
Anggy saved the day and helped me with an issue that Shopify support could not figure out (and it was a Shopify problem, not a Zapiet one!)
Hi Sue! It absolutely made my day to read your review - thank you so much! It was my pleasure helping, and I'm really glad we were able to pinpoint and resolve the issue so quickly. (: We're always here to help, so reach back out anytime. Have a wonderful day! Anggy
Great Support. Problems solved in 10 minutes by your team. Thanks a lot.
Hi Dominique, Thanks so much for taking the time to write a review! I'm just happy that we could get all your rates fixed up in 10 minutes. Thanks for providing all the details I needed to help! Let us know if there's anything else we can help with. Have a great day! Kristine
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