All reviews

Rating Breakdown

  • 5
    88% (1,357 ratings)
  • 4
    5% (76 ratings)
  • 3
    1% (17 ratings)
  • 2
    1% (17 ratings)
  • 1
    5% (72 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 14, 2021

I've contacted the Zapiet team multiple times for 2 of their apps and they were more than awesome for all the help that they gave me. If I could set a 6/5stars I would. Both of their apps that I've installed are awesome and they do exactly what I need. Postal codes validations and local delivery fees based by distance at the same time. Thanks for your help!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hi there, It was lovely chatting with you and helping you set up both of our apps—I'm glad they meet all of your needs. Thank you so much for your 6 stars—we really appreciate it! 🤩 Let us know if there's anything else you need. We're happy to help. 😊 Have a lovely day, Marija

5 / 5 Share

March 13, 2021

This app is brilliant, and the support is even better! Marija was able to take me step by step through how to set things up properly. It's very flexible and powerful and has enabled us to have really flexible shipping rates, dates, options and control the shipping options in the cart based on the shipping option selected in the basket. Hoorah!!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you so much for your kind words—it was my pleasure helping you set up the app. I'm happy you'll be able to send your treats nationwide now using our rates. Yum! We're here should you need anything else. Have a lovely day, Marija

5 / 5 Share

March 13, 2021

I was stressing out as it was Saturday night 7pm and we had just popped out a newsletter! Flora assisted with quickly fixing some urgent issues with products not showing I had via the chat feature! Incredible service and so fast and efficient! Thank you for fixing my problem so quickly! We can now get back to doing what it does best - delivering cake! Jess - Business Owner

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi Jess, I'm glad I could get the issue resolved for you. Please don't hesitate to reach out if you ever need anything Have a great day! Flora

5 / 5 Share

July 11, 2024

The support I got from Stephane was incredible. He answered all my questions quickly and helped me fix things above and beyond what I was expecting.

Using app

Over 4 years

Total reviews

1

Average rating

4.0

5 / 5 Share

March 11, 2021

Sandy was great! Helped resolve my issue quickly. This application is also simple to use, I definitely recommend it if you have shipments that require rules and cutoff dates.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello there, It was nice talking to you on our live chat! I'm really happy that you appreciate our application and my help. Don't hesitate to come talk to us again, if there is anything else we can help you with. Thank you! Sandy

5 / 5 Share

March 10, 2021

Great app. Really helpful support too. Definitely recommend this app for pick up and local delivery solution.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thanks for taking the time to leave us feedback! We're really happy to hear you recommend the app, and our support is at the heart of what we do so glad to hear you had a positive experience with us. Best wishes, Bogi

5 / 5 Share

April 19, 2021

This app, combined with Delivery Rates by Zip, was exactly what I needed for my small farm and nursery business. We only offer local pickup and local delivery and until I discovered these apps I thought it would be impossible for customers to check out correctly. I ran into some technical issues that were confusing for me but customer support, Stephane and Lisa, resolved my issues quickly and efficiently Update 4/19- Stephane once again helped me through a problem that I had created myself and could not wrap my head around!!

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for taking the time to leave such a great review! We were glad to assist you in setting up the app. If you have any further questions, we would be more than happy to hear from you! Best regards, Lisa & Stephane

5 / 5 Share

March 9, 2021

Robert was very helpful and helped us to achieve what we want! He has followed through the problem with us and replied asap. Highly recommended!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi Tracy! Thank you so much for your kind words :) I'm so glad to have found the problem and get everything up and running for you! Cheers! Rob

5 / 5 Share

March 8, 2021

We use this app to schedule pick-ups at our mobile grocery store, which has several stops throughout the week. It allows for plenty of personalization (language, appearance) and has plenty of flexibility in setting lead times, restricting future orders etc. The best part is the quick customer service. I've reached out several times and have always received a prompt and thorough response. Jessica, Marija, and other Zapiet staff really do a great job.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for your lovely review! So glad that we were able to help. If there is anything we can assist you with going forward, please do not hesitate to get in touch. Best wishes, Jessica & Marija

5 / 5 Share

March 4, 2021

Just installed the app and had a little trouble integrating into our theme. Robert, from their support team, was amazing! He responded quickly, was able to solve the issue and got us up and running, easy! I'm really looking forward to giving my customers the ability to choose their pickup times via calendar. Thanks!!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, It was a pleasure assisting you and we're super glad to hear that you're all up and running :) Speak soon! Robert

5 / 5 Share

March 4, 2021

I used Zapiet and it works very good and specially the service is always ready and good. I will suggest to everyone

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, I am glad to hear everything is working well and that we were able to help you get things running for your store! Take care, Bogi

5 / 5 Share

March 2, 2021

We use Zapiet to set the collections, deliveries and the postal orders we do. The app is great and easy to use but if you have an issue, the support is phenomenal!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Laure, Thanks for your review! I'm glad you find the app easy to use and that we could help you out quickly. Enjoy the day :) Jayne

5 / 5 Share

March 2, 2021

Great app! That does exactly what I was looking for! Very reactive to my questions and provide big help on some specific actions !! I recommend 100% !

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Manon, Thank you very much for your lovely review! I am glad we have been able to help you out. Have a great day! Flora

5 / 5 Share

March 1, 2021

Honestly such a fantastic app! I want to shoutout Bogi, who has been the most helpful person when it came to assisting me with the setup and I have absolutely no complaints with it. It’s a game changer.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hi! Great working with you and glad I could help to get things running on your store : ) Best wishes, Bogi

5 / 5 Share

Feb. 25, 2021

Ask to speak with Ronan if you need help setting up the app. He is a master at getting it set up! He even got it to work with Shopify Local Delivery.

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Hussan, Thank you so much for taking the time to leave such a wonderful review. It was a pleasure assisting you and I am really glad that we managed to get Shopify's Local delivery app to work with Store pickup + delivery. If there is anything I can assist you going forward, please do not hesitate to get in touch. Kind regards, Ronan

5 / 5 Share

Feb. 25, 2021

Shopify you can setup real quick and with the Zapiet extension it becomes a great tool for managing your sales. Good app, great support!

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thanks so much for the review! We're happy to hear you like the app and have made use of our support as well! Best wishes, Bogi

5 / 5 Share

Feb. 25, 2021

We've been using Zapiet since we launched our store and support has been amazing from day 1. They respond immediately when we have concerns or need help with the system.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thanks for being with us from the beginning and giving us your trust! We're here for you anytime :) Best wishes, Bog

5 / 5 Share

Feb. 25, 2021

I highly recommend this app. Customer support was fast to respond and help me with the setup. Now everything is working smoothly :)

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for your review! Glad I was able to help you quickly today :) Best wishes, Bogi

5 / 5 Share

Feb. 25, 2021

The Support is crazy fast! Outstanding! Thanks to Sandy!! Logged in and solved my issue within 5 minutes.

Using app

5 months

Total reviews

3

Average rating

5.0

Developer Reply

Hello there, It was great talking to you on our online chat. Don't hesitate to reach back if there is anything else I can help you with. Wishing you a great day! Sandy

5 / 5 Share

Feb. 23, 2021

This is the really important app for us, especially now with COVID-19 lockdowns. In Germany we are allowed to have pickups, and this app makes it easier to handle. We do have also lots of products, what we don't ship at all, with Store Pickup we can still sell them online. We had installed additional language and checkout stopped working. In less than 24 hours it has been fixed and everything works smoothly again. It works with multiple language also. Thanks for fast and friendly support.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Glad to hear we could be of a little help during this tough time. It was our pleasure supporting you, thank you for the review! Best wishes, Bogi