Zapiet ‑ Pickup + Delivery
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Issue solved thank you!
We truly appreciate your 5-star review, Angely! If you ever need anything, we're always happy to help! -Jeanette
Zapiet is an absolute game-changer for managing pickup and delivery on Shopify! The app is incredibly powerful and packed with features, covering almost everything we need right out of the box. Its flexibility and functionality make it an essential tool for our business. What truly sets Zapiet apart is their amazing customer support. The entire advisors are extremely responsive, knowledgeable, and cooperative. They not only fix issues quickly but also take the time to listen to our feedback and suggestions. Their willingness to help and deep understanding of the product make every interaction smooth and productive. Highly recommended for any business looking for a reliable and feature-rich pickup and delivery solution!
Thank you so much for your wonderful review! We're thrilled to hear that Zapiet has been a game-changer for your business and that our features align well with your needs. Your kind words about our support team mean a lot to us! We take great pride in providing responsive and knowledgeable assistance, so it's fantastic to know that you've had smooth and productive interactions with us. We truly appreciate your recommendation and look forward to continuing to support your business. If you ever have any questions or suggestions, we're always here to help! - Klaudia
Hi there, Thank you for taking the time to leave a 5 star review, it's very much appreciate! If you have any other questions down the road, please do not hesitate to send us a message. Thanks, Jessica
If I could recommend someone for receiving a raise, it would be hands down Jessica. She was super helpful, patient and very knowledgeable and she also made it easy for me to understand what I wanted and what I could do with the app! Keep up the amazing work you do! Update: 03Jun2025 | Today I received help from Leo. The session was over 2 hours long as I had a couple of meetings during it, but Leo was very patient, kind and really helpful. I was able to solve all of the issues I was having. Definitely a 10/5 stars here. Thank you Leo! Update: 04Jun2025 | Kristine was reeeaally helpful and she was very patient as well. I don't know what they teach them in the Zapiet Customer Service, but I gotta admit this is the best customer service support I have ever received anywhere, BY FAR! Kristine keep being the awesome person you are! Thank you for all the clarifications and all the help! Update: 07Sept2025 | I was having an issue with my Zapiet app, due to some changes Shopify made in our plan. Jessica was kind enough to help me get to the bottom of the issue and I'm working on a fix right now. Thanks Jessica! You're awesome!
Hi Vanessa, I am so touched by your review...thank you so much! It was such a pleasure chatting with you and helping to explain different aspects of our Zapiet - Pickup + Delivery app. Please do not hesitate to reach back out if you have any questions or need any further assistance. Warm regards, Jessica
Great Support as Usual. Sandy really help me.
Hello Robert, Thank you for taking the time to come write us ! I'm happy that we were able to adjust our widget to meet your needs. Please don’t hesitate to get in touch if there’s anything else I can assist you with. All the best, Sandy
Absolutely beyond what I was expecting competencies and kindness Thank you very much
Thank you so much for your kind words! We're delighted to hear that we exceeded your expectations. Please reach out if there's anything we can further assist you with. It is always our pleasure! -Jeanette
Thanks for correcting my issue!@!!!
Hi Allen! Really appreciate the lovely review! Glad I could help get things sorted for you. Feel free to reach out anytime! Best regards Betty
great support with any inquiries on the app
Thank you so much for leaving us a 5-star review! We truly appreciate your kind words and are thrilled to know you had a great experience. Your feedback means a lot to us, and we look forward to serving you again soon!
Incredible support - so swift & helpful. Got it all working despite being completely untechy!
Hi Laura, It made my day to ready your review - thank you so much for taking the time! It was such a pleasure to help. Please never hesitate to reach out if you have any other questions, we're always here to help with the techy stuff. (: Have a wonderful day! Gab
Hi, Thank you for supporting us and leaving your rating! It’s been a pleasure to help you. Don’t hesitate to reach us any time! Best wishes, Pavlo
I am so impressed with customer support. I was having issues installing everything properly. We are a flower and gift shop and we need to be able to offer delivery/pick up and shipping. We also have charges for delivery based on zip code. It's a bit complicated and Zapiet jumped on and helped me work through everything so that it not only functions the way we need but it also looks great and is intuitive for the customer. Highly recommend!
Hi Abby, I want to thank you for taking the time to write such a wonderful review! It was such a pleasure speaking with you, and I was happy to get your store all set up with our Zapiet - Pickup + Delivery app. Please never hesitate to reach back out if you have any other questions or concerns - we are always here to help. Have a wonderful day! (: Anggy
Hi Mike, Thank you for taking the time to leave a review, it's very much appreciated! It was lovely chatting and helping you with our Zapiet - Pickup + Delivery. If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica
Assistenza SUPER!
Hi Frida, Thank you very much for taking the time to leave a review! It was a pleasure helping you with your pickup & shipping with our Zapiet - Pickup + Delivery app. If you have any questions or need any further assistance, please do not hesitate to reach out (: Grazie, Jessica
A supremely useful app. We mainly use the scheduler feature but it's essential for our shop. This group has easily some of the very best customer support as well, so if you have questions or any issues you can expect personable, considerate and thorough support pretty much any time of day. Really great!
Hello Wyatt, Thank you so much for taking the time to come write this lovely review ! It has been a pleasure to discuss with you, and your suggestions and feedback are always welcome. All the best, Sandy
Rutvik was so responsive and quick with the support. They quickly solved my issue and went above and beyond to make sure I had everything I needed. It is sometimes hard to explain the issues over chat, but Rutvik understood right away and made is a seamless and enjoyable experience. Thank you!!
Hello, Thank you so much, Jessica. We really appreciate your 5 star review and your support. It has been a pleasure working with you. Regards, Rutvik
Hi there! Thank you so much for your amazing 5-star review! Feel free to reach out to us anytime you need a hand! Regards Betty
Hi there! Thanks so much for that 5-star review! It was my absolute pleasure speaking with you, and getting your email notifications perfect for your customers. We're always here to help, so reach back out anytime. Have a wonderful day! (: Anggy
Hi Jackie! On behalf of Laura, Manuel, and the whole team - thank you so much for taking the time to leave a review! (: It was our pleasure helping you set up your delivery options. We're always here to help with anything you need. Have a great day! Ana
Support team is really involved to ensure everything works as needed. Quick and detailed suport.
Hi and thank you for the fantastic feedback and review If anything else comes up, we'll be there to help! -Steph
There was an issue with the functionality of my website that appeared to be Zapiet related. It wasn’t, but the support person Manuel went over and above to assist with solving the code issue. Zapiet customer support is fabulous, and the app is great too.
Hey Julie! This is Manuel from Zapiet!! I'm glad we were able to troubleshoot and fix the issue you were having with the cart icon and the checkout button. The details you provided were really helpful. Happy we got everything working! Don't hesitate to contact us if you need further assistance!! Manuel
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