All reviews

Rating Breakdown

  • 5
    92% (1,488 ratings)
  • 4
    4% (57 ratings)
  • 3
    1% (9 ratings)
  • 2
    1% (9 ratings)
  • 1
    3% (41 ratings)

Reviews with Text

  • 91% (1,465)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 4, 2024

Great app! Great support! Love it!

Using app

8 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you Benjamin for taking the time to leave a review, it's much appreciated! I was happy to help with the preparation time feature (amongst a few other things) for your Zapiet - Pickup + Delivery app. Any other questions or any further need for assistance, please do reach out. Warm regards, Jessica

5 / 5 Share

April 4, 2024

The app is fairly easy to use and the support team is very helpful!

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Brian, Thank you very much for taking the time to leave such a nice review! I was happy to get your store onto the latest version of our Zapiet - Pickup + Delivery to ensure the best performance, stability, and that you have all the latest fixes & features available to you. If you have any other questions down the road, please do not hesitate to send us a message. Cheers, Jessica

5 / 5 Share

Aug. 4, 2025

Jessica was awesome, she was very responsive and fixed my issue in a few mins. Thank you so much! =)

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

Thank you Jee...I'm so glad to have been able to help and get a quick fix in place :) If you have any other questions down the road, please do not hesitate to send us a message. Kind regards, Jessica

5 / 5 Share

April 2, 2024

Really useful app. Quite expensive but it's worth it for us. The customer service is excellent.

Using app

8 months

Total reviews

7

Average rating

5.0

Developer Reply

Hi Victoria! Thank you for your kind words and wonderful review. It was a pleasure assisting you in setting up the calendar within our Zapiet - Pickup + Delivery app. Please don't hesitate to reach out if you need assistance with anything else. We're here to help! -Veno

5 / 5 Share

April 1, 2024

Phenomenal app with great support. Absolutely love it

Using app

About 4 hours

Total reviews

2

Average rating

5.0

Developer Reply

Thank you Gregory for leaving such a nice review, it's very much appreciated! It was so nice chatting and getting everything up-to-date with our Zapiet - Pickup + Delivery app, including the discount code to appear for your pickup orders. If you have any other questions down the road, please do not hesitate to send us a message. All the best, Jessica

5 / 5 Share

April 8, 2024

Excellent support! Very responsive and has solved every issue we've had and even fixed some things that our main web developers would not address.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much Jeff for taking the time to leave a review! Always a pleasure chatting with you and helping with our Zapiet - Pickup + Delivery in any way we can. If you have any other questions down the road, please do not hesitate to send us a message. Kind regards, Jessica

5 / 5 Share

Aug. 5, 2025

Stephanie with Zapiet was great to work with.

Using app

Over 7 years

Total reviews

4

Average rating

5.0

Developer Reply

Hi Anna, Thank you for the wonderful review! We're always happy to help and provide the best experience for our merchants and seeing these comments only serves to further boost our resolve to offer the best products and support out there, Thank you! Stephane

5 / 5 Share

March 21, 2024

Good app and super easy to work out. Also if you do get confused the help team are super quick to respond! Jessica has been helping me and went above and beyond to sort everything out, even updated the app and went through the settings to make sure everything worked fine. Overall really happy with the support :)

Using app

Over 3 years

Total reviews

5

Average rating

5.0

Developer Reply

Hi Eli, Thank you very much for taking the time to leave such a lovely review! It was my pleasure helping you to update our Zapiet - Pickup + Delivery app and making sure that only the correct method appear when certain products are in the cart with our conditional activation feature. Any other questions or any assistance, please do not hesitate to reach out. Warm regards, Jessica

5 / 5 Share

March 19, 2024

Jessica Was wonderful to work with.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Brian, Thank you for taking the time to leave a review, it's much appreciated. It was wonderful chatting and helping you set up your rates in our Zapiet - Pickup + Delivery app. Again welcome to the Zapiet family and please do let us know if you have any questions or need any further assistance. Warm regards, Jessica

5 / 5 Share

March 19, 2024

Very customizable app and support is top notch. Thank you!

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, It was a true pleasure helping you setup the rates for our Zapiet - Pickup + Delivery app! If anything else ever comes up, don't hesitate to reach out, our team is always happy to help -Steph

5 / 5 Share

March 19, 2024

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Marsha, Thank you so much for taking the time to write such a wonderful review! I'm glad I was able to help answer your questions regarding out Zapiet - Pickup + Delivery app and its Shopify Inventory integration. Should you have any further question, or require any help, we'll be there for you -Steph

5 / 5 Share

March 18, 2024

AMAZING service, and product. Honestly a refreshing experience. Stephane from the team was 10/10

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi and thank you so much for leaving such a great review! We will continue to work hard to earn the good things our merchants say about our team and our products And if you ever need any help, you know we'll be there to help, Steph

5 / 5 Share

March 15, 2024

I've never had anything less than a fantastic interaction with the support team for this app over the last 4 years. They actually help and solve any issues. It's a rare thing.

Using app

About 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello Paul, Thank you so much for your kind words! We're thrilled to hear that you've had consistently positive experiences with our support team over the past four years. Providing effective assistance and solving issues promptly is always our top priority. We truly appreciate your continued support and trust in our app! If you have any questions along the way please let us know! Best! Diego

5 / 5 Share

March 15, 2024

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Hi there! We're truly grateful for your 5-star rating of our Zapiet - Pickup + Delivery app! Your support means the world to us. Thank you for your time and feedback! Warm regards Betty

5 / 5 Share

March 13, 2024

we have had great success with this app, and the team is so helpful and quick to respond - they have enabled us to have items available for order at multiple locations

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi Sarah, Helping our merchants is always a pleasure but even more so when we hear about the positive experience you've had with our app and team! And we'll be there if you need it Steph

5 / 5 Share

March 13, 2024

Excellent customer service from Jayne. Super helpful and patient ! We have been using their app for more than 3 years now. Absolutely love it.

Store

MFP

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, It was a pleasure to help you sort out the correct settings for your requirements. It's nice to hear that you like Zapiet - Pickup + Delivery & have been using us for a few years. If you ever need anything else you know where we are! Kind regards Jayne

5 / 5 Share

March 12, 2024

The live chat help is so helpful. I was dealing with Jessica and she spent a lot of time and care helping me out!

Using app

27 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Kathy, Thank you very much for taking the time to leave a review It was a pleasure chatting with you and setting up all your rates within our Zapiet - Pickup + Delivery app. If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica

5 / 5 Share

March 11, 2024

Agradezco la atención brindada por Diego, quién fue el asesor que estuvo apoyándome la mayor parte del tiempo en las muchísimas dudas que tenía. :)

Using app

19 days

Total reviews

1

Average rating

5.0

Developer Reply

Hola Itzel, ¡Gracias por dejarnos tu reseña! Estamos muy emocionados de ver como nuestra app puede ayudarte a ti y a tu negocio. ¡Si tienes alguna otra duda no dudes en ponerte en contacto con nosotros! Saludos, Diego

5 / 5 Share

Aug. 30, 2025

Betty was great!!!

Using app

About 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Kurt! Thank you so much for a wonderful review! It was my absolute pressure to help you with the issue you were experiencing with the app. Feel free to chat in anytime you need a hand. Best regards Betty

5 / 5 Share

March 8, 2024

simple to use and very helpfull support

Using app

About 3 years

Total reviews

2

Average rating

5.0

Developer Reply

We're absolutely happy to hear that you find our Zapiet - Pickup + Delivery app easy to use and our support team helpful! Thank you for taking the time to share your feedback. Have an amazing day Warm regards, Betty