Zapiet ‑ Pickup + Delivery
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Great support, very good features. What am i missing:
Hi, Thanks for the great review! It's always a pleasure to help our merchants and if anything comes up, we'll be there for you Steph
Todo muy bien, fue bastante amable. Y pudo ayudarme a solucionar mi problema. La recomiendo ampliamente.
Hola! Su mensaje me ha alegrado el día! Agradecemos que haya tomado el tiempo de escribir sobre su experiencia. Fue un placer ayudar a establecer sus tiempos de preparación y recogida. Siempre estamos aquí para ayudar! Espero que tengas un maravilloso día! Kristine
Very responsive & helpful support - we recently ran into an issue with a different third party app (for preorders) overriding the Zapiet tags, and the support staff very promptly not only found a workaround for us but also fixed all affected orders! Incredibly happy with the quality and level of service we've been getting so far.
Thank you so much for your amazing review! 🌟 We're thrilled to hear that our team could help resolve the issue with the third-party app and get everything back on track for you. Reprocessing your orders and ensuring the correct pickup, delivery, and shipping tags were applied was our pleasure. Your kind words mean the world to us, and we're so happy to know you're enjoying the quality of our service. If you ever need anything else, we're just a message away! -Klaudia
Angelo is amazing
Hi Nadine! We are so grateful for you taking the time to write in about your experience! I am so happy we were able to set up your local delivery - everything is running smoothly in your store now. Remember, we are always here to help. Happy holidays! Angelo
Thank you for your 5 star review of our app! We're glad to be able to support you in this small way in your wonderful mission. Best wishes, Bogi
Very pleased with support :)
Thanks for your review of our app and support! It's great to hear you were pleased with the support you received from us. Best wishes, Bogi
Quick and easy resolution to our issue! Very helpful and responsive!
Thank you Denielle for taking the time to leave such a nice review! I was happy to help and make sure that our Zapiet - Pickup + Delivery widget was embedded on your theme and present on your cart page, along with a few other tweaks. If you have any questions or need any further assistance, please do not hesitate to reach out. Warm regards, Jessica
Great app and the customer service was amazing!! Anggy was my customer service agent and she was seriously so helpful!!
Thank you so much for your kind words! We're thrilled to hear that you're loving the app for managing your pickup and delivery orders, and that we were able to assist you. If you need anything else, we’re always here to help! ☕✨ -Anggy
incredible support, helped with every step I needed assistance with.
Hi Ryan and the Uplands team, It's been a pleasure to assist you and I am glad we have found a solution that works for you! I hope you'll enjoy using our app and it will be indeed helpful for your business. Feel free to reach out to us for any assistance you need around it! Warm regards, Pavlo
Srivastav was very efficient in getting my store up and running again! Zapiet customer service in general is always very helpful.
Thank you so much for the wonderful 5-star review! I’m really glad I could help get your store up and running again. It truly means a lot to hear your kind words about the support experience. If you ever need any assistance in the future, I’m always here and happy to help. Srivastav
They were right on top of everything and fixed the issues that needed to be fixed give Jessica a raise
Thank you Saulo for your lovely words and for taking the time to leave a review! It was a pleasure helping you to get your store up-to-date with our Zapiet - Pickup + Delivery app. If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica
Thank you for the 5-star review! We hope you continue to have an excellent experience using our Pickup and Delivery app! Cheers, Anggy
Thank you for the 5-star review! We hope you continue to have an excellent experience using our Pickup and Delivery app! - Klaudia
Exellent service thank you
Hi! I appreciate your kind review! It was a real pleasure working with you, and I’m so glad I could assist. Thank you again! Best regards Betty
Thank you for the 5 stars! We're so happy to hear you're satisfied with our Pickup + Delivery app. If you need any support, we're always here to help! - Leo
Great app, great fast and kind support. Works as expected and is worth the money! The only thing to keep in mind is that the standard abandoned cart emails from Shopify won't work with the app because they bypass the date selection. With a modification, you could direct your customers to the cart instead of the checkout. This would work, but from a conversion perspective, leading them to checkout would be more effective. Additionally, if a customer opens the link in your email on a different device, they won't see any products in their cart because Shopify stores the cart locally in a cookie.
Hi Stefan, Thank you very much for taking the time to leave a review! It was a pleasure chatting with you and helping you to get the correct date format added to confirmation emails in Shopify and within our Zapiet - Pickup + Delivery app. If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica
Very helpful with advice and step by step instructions on how to fix the issue.
Thank you so much for the 5-star review! We're glad to hear that the advice and step-by-step instructions were helpful in fixing the issue. If you ever need further assistance with pickup and delivery settings or anything else, feel free to reach out. We're always here to help! - Gab
Thank you for the 5-star review! We're thrilled to know you're happy with our pickup and delivery service. If you need any further assistance, don't hesitate to reach out! -Leo
Support is great. This gives our customers the option to pickup or have their order shipped. Makes our handling of orders easier!
Hey Meg!! Thanks for taking the time to leave a reaview. It was my pleasure to help you double-check your Zapiet setup. (: I hope your business continue to grow as your Fungis do!!! Have a nice one! Manuel
Excellent customer service! I integrate the shipping date selector on my site and it is a great feature!
We appreciate the positive feedback! It’s great to hear that the shipping date selector is adding value to your site. If there’s anything else we can assist with, don’t hesitate to let us know! -Leo
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