Zapiet ‑ Pickup + Delivery
Zapiet - Local Pickup & Local Delivery for Shopify
Rating
4.8
feedback
1,541
chart
#384
All reviews
Rating Breakdown
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Jan. 21, 2021
Great functionality and awesome customer service! They really do go above and beyond - get this app if you need a lot of distribution options.
Hi Jess, Thank you very much for taking the time to leave a review It was a pleasure helping you change some of the wording on our widget and checkout page for our Zapiet - Pickup + Delivery. If you have any other questions down the road, please do not hesitate to send us a message. Kind regards, Jessica
Jan. 21, 2021
The most useful app for our shop. Tons of useful features and their support is just one of the best in the industry. Rated 5 because we can't give higher rate
Using app
Almost 3 years
Total reviews
2
Average rating
5.0
Thank you for taking the time to leave a review. It's great to hear a busy florist store such as yours find a lot of our features useful and that you appreciate our support. Jayne
Jan. 21, 2021
Cannot rate this app and support highly enough. Any issues I've come across have been resolved quickly and the recent updates such as limits applied to pickups as well as local delivery really help us serve our customers well.
Jan. 20, 2021
This app saved our lives. We had a very tricky Delivery system with different availability per different locations. We also needed to allow some time to prepare the delivery and they have all these options available for us. There is nothing this app can't do. 100% recommended, it really made our lives much easier! Well done guys!
Hey there, Thank you for taking the time to write this, it's fantastic to hear you're enjoying using the app! Keep up the amazing work that you're doing :) Best wishes, Bogi
Jan. 20, 2021
The support from zapiet is great. Aaron League was so helpful and quick! Sorted my problem out Many thanks
Hi there, I'm really glad to hear you had a positive experience working with Aaron! Thanks for taking the time to leave him a review :) Best wishes, Bogi
Jan. 20, 2021
I don't know where to begin because this Team is AMAZING. They have helped me beyond words setting up this App. Any request was responded to in a timely manner and they took away so much of the headache by giving them access and letting them what they do best. Install and work on their app. The service goes over and beyond and I will forever be using them with our website. We Offer Local Pick up and Shipping and they have helped set everything up and it runs flawless. If you have any doubts about installing and using their services, don't. They are worth every penny and more. Thank you all again for your help! - CaseBakes
Hi there, That's some amazing feedback, thanks so much for taking the time to leave it! So happy to hear that our team were able to help you get everything set up! Best wishes, Bogi
Jan. 19, 2021
Love this app. The support is always fast and friendly. FIVE STARS. 100% Recommend. Ryan is great!!!
Hi Jun, Thanks for the kind words! It was a pleasure helping you get set up. If there’s ever anything else you need, you know where we are :D Cheers Ryan
Jan. 19, 2021
This app is great! Helped us to local delivery only through our website - with the ability to deliver only to regions within specific postal codes. The team at Zapiet is always quick to respond and help with any issues that come up. Absolutely worth every penny.
Hi Bronte, Thank you for leaving such a lovely review! It's always a pleasure helping you with different aspects of our Zapiet - Pickup + Delivery app If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica
Jan. 15, 2021
All the settings and restrictions we needed to run a very complicated holiday operation, fulfulling in one location for pickup at another. Some of the beta settings still need improvement (limiting pickups/delivery per window), but support has been very responsive. Constantly adding new 3rd party delivery services too.
Hi there, Thanks for taking the time to leave your feedback on the app and our support! It's really good to hear what you think of the newer features too, we'll keep aiming onwards and upwards. If there is anything else I can help you with please let me know :) Bogi
Jan. 15, 2021
Really impressed with the super speedy response to my query; not only that it was resolved really efficiently but it meant we were able to provide our customers with a more intuitive shopping experience.
Jan. 14, 2021
A lifesaver for our delivery logistics (we deliver frozen vegan meals at home). The support is super fast and effective. The inevitable small issues/questions during setup are immediately dealt with by the helpdesk, couldn't have asked for more. Special thanks to Ismail, Lucy, Sandy, Ronan, Pamela & Luke --> evidently, from all of these names it's clear that I've been receiving a lot of support :-)
Hi, thanks for the fantastic review! It's great to hear you've had a positive experience with several members of our amazing support team :D Glad we were able to get you set up! Best wishes, Bogi
Jan. 11, 2021
I use this app for store pick up. We are not currently delivering. I wish it integrated better with the Shopify reporting system, as trying to sort to find the pick up date and time on orders is a bit cumbersome. I did require assistance and had a great experience with the IT help person to solve my problem.
Hey there, Thank you so much for your kind words! It was a pleasure speaking with you and I'm glad we were able to get you setup with our preparation time feature quickly. Stephane
Jan. 10, 2021
Aaron gets a million gold stars by his name.... thank you. Quick service, Quick help, Even on a Sunday! Kirk @ ACME Floral San Francisco, California, U.S.
Thanks for your review Kirk! Glad to hear you had a great experience with us and Aaron was able to help you out. Best wishes, Bogi
Jan. 9, 2021
This app is the reason we switched our web hosting over to Shopify. Due to increased delivery demand during covid we needed a system to help with lead times, date pickers, and cutoffs to keep our load under control. The app works as promised and the support staff fixes issues almost immediately. We highly recommend!
Hi there, Thank you for your lovely review, it is great to hear that our app has been able to help your business adapt in these difficult times. We are always here if you need anything. Wishing you a fantastic year to come! All the best, Kitty
Jan. 9, 2021
I'm using this app for my POS and its doing great , had a small issues but the pro support team solve it very professionally and super fast . . . thanks to the Zapiet team ( pamela & Marija )
Hi there, Thank you so much! I'm really glad you're happy with our app and our support team. It was my pleasure helping you fix the issues! We're here should you need anything else. Marija
Jan. 9, 2021
Zapiet performs all of the pickup & delivery tasks that i need in my store. I thought they were so complex and setup would be a nightmare but the very best thing about this app is its customer service. I definitely recommend doing the initial setup appointment, because it really helps with the learning curve. My "merchant success specialist" Charlie was amazing and not only did we have a nice time on the phone but she walked me through setting up every aspect of my app that i needed done, which not only was super helpful, to see her do it, but it also left me totally capable of now working the app on my own.
Thank you so much for your lovely review! It was a pleasure to meet you and setup your store with you - I'm so glad you have the confidence to run it yourself now. Wishing you all the best with the business and we are always here should you need anything else. Charlie
Jan. 7, 2021
I have used this app for 1 year now. It's the best app for this solution and I have always found the customer service to be very good and helpful
Jan. 6, 2021
I use this app for my dessert shop and have been working closely with Pamela and Ismail to fix a couple of issues related to my store's theme, as well as make some small changes to better fit my needs. The customer support has been AMAZING. Responses have been quick, detailed, and issues were fixed promptly and effectively. I would definitely recommend this app as the customer support is impeccable.
Thanks so much for your lovely review and recommendation! It has been a pleasure working with you to get your store up and running again and we are glad you are happy with our service. Wishing you and your business all the very best this year! Pamela
March 11, 2024
Very happy with the support we have received from the Zapiet team! Always quick, professional and courteous. We love this app.
Thanks so much for your kind words—they mean the world to us. We’ll do our very best to continue in that direction. Cheers, Sebastian
Dec. 29, 2020
This app is so pivotal for our business, especially during these times!! Our customers can pick up orders curbside or choose delivery with a breeze! The zapiet team is always responsive with any questions or concerns. Highly recommend adding this app to your shopify store!
Thanks so much for your kind words—we’re blushing! I hope you will continue making lovely juices for years to come. All the best, Sebastian