All reviews

Rating Breakdown

  • 5
    93% (1,633 ratings)
  • 4
    3% (57 ratings)
  • 3
    1% (10 ratings)
  • 2
    1% (10 ratings)
  • 1
    2% (41 ratings)

Reviews with Text

  • 90% (1,580)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 6, 2026

Very helpful at explaining and updating specific things to work well with Shopify.

Using app

Over 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Cassidy, Thank you so much for your 5‑star review! We’re delighted to hear that shipping confirmation mail is now working as expected. Your feedback means a lot to us and motivates our team to keep delivering clear guidance and effective solutions. We truly appreciate your trust and look forward to supporting you again whenever needed. Warm regards, Salaj

5 / 5 Share

April 6, 2026

Très bon service, toujours une réponse rapide et pertinente. Je recommande.

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi there! Thank you so much for your kind review! I’m really glad I could assist you today. Please feel free to reach out anytime you need support. Best regards Betty

5 / 5 Share

April 4, 2026

Fast response to my issue

Using app

Over 5 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the wonderful 5-star review! I’m really glad I could provide a quick response and help resolve your issue smoothly. It’s great to know Zapiet – Pickup + Delivery continues to support your store with reliable delivery and pickup options, making order management easier for your business. Your kind words truly mean a lot, and if you ever need any further assistance with your setup or features, I’m always here and happy to help. Srivastav

5 / 5 Share

April 3, 2026

They have great customer service. It's 9pm EST and their chat was just super helpful to solve an issue with my store.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the wonderful 5-star review! I’m really glad we could be there to help when you needed support, even late in the evening, and get the issue with your store resolved smoothly. It’s great to know Zapiet – Pickup + Delivery continues to support your store with reliable pickup and delivery options that keep things running seamlessly for your customers. Your kind words truly mean a lot, and if you ever need any further assistance with your store setup or delivery configuration, I’m always here and happy to help. Srivastav

5 / 5 Share

April 3, 2026

This app works very well and makes it easy to manage local delivery and pickup options. The setup is smooth, and the features are flexible and reliable. What really stands out is the support — especially Srivastav, who was extremely helpful, responsive, and professional throughout the process. Highly recommended for any store that needs a solid solution for local delivery and pickup management.

Using app

11 days

Total reviews

8

Average rating

5.0

Developer Reply

Thank you so much for the wonderful 5-star review! I truly appreciate your kind words and I’m really glad to hear that Pickup + Delivery is working smoothly for your store. It’s great to know the setup, flexibility, and reliability of the app are helping you manage your local delivery and pickup needs with confidence. Your words about the support mean a lot to me personally. It was a pleasure assisting you throughout the process, and I’m always here if you need any help in the future. Srivastav

5 / 5 Share

April 2, 2026

Jessica helped out perfectly with my issue on setting up locations and distance validation! She walked me though everything I needed to do on my side as well as set up everything required for the app to work as intended. Great customer service and knowledge of the app. Sukria

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Sukria, Thank you so much for taking the time to leave such a thoughtful review, it truly means a lot! I’m really glad I could help you get everything set up with your locations and distance validation via partial postal codes, and that our Zapiet ‑ Pickup + Delivery app is now working for you and your customers. It was a pleasure walking through it with you :) If you ever have any questions or need a hand with anything else, please don’t hesitate to reach out. All the best, Jessica

5 / 5 Share

April 2, 2026

Incredible support team, just got custom Lithuanian translations for my cart under the widgets, how cool is that!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi Ali, Thank you so much for the fantastic review! It was truly a pleasure assisting you with your custom Lithuanian translations. We love making sure our widgets look and feel seamless on your store. If you ever need anything else, please don't hesitate to reach out. Wishing you the best of luck with your shop! Best regards, Genesis

5 / 5 Share

April 2, 2026

Using app

Over 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Laura, Thank you for taking the time to leave a review, it's much appreciated! It was a pleasure chatting and helping to get our Zapiet ‑ Pickup + Delivery widget up and working on your cart page. If you have any questions or need any further assistance, you know where to find us! Warm regards, Genesis

5 / 5 Share

April 2, 2026

Store

My Store

Using app

41 minutes

5 / 5 Share

April 1, 2026

Great support team. We ran into a tricky issue with our theme where a custom script was interfering with pickup and delivery selections. The team quickly identified the exact cause and explained it clearly, then guided us to the correct fix. Really impressed with their technical knowledge and responsiveness. Highly recommend. Thank you, Genesis!

Using app

22 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Patryk, Thank you for your kind review and for taking the time to share your experience. It was a pleasure working with you to resolve the issue with your custom code, especially around the cart widget and the date and time picker. I’m glad we were able to quickly identify the conflict caused by the script and guide you through a clear and effective solution so everything is now functioning as intended. Your feedback on our technical support and responsiveness means a great deal. If you need any further assistance or have any questions in the future, please don’t hesitate to get in touch. Warm regards, Genesis

5 / 5 Share

April 1, 2026

Thanks, Stephane, for the excellent and fast customer support!

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Alicia, Thanks a lot for the lovely review! It was a pleasure helping and showcasing how you can streamline the setup for your school supplies per school using collections and tags. If you ever need any help or have questions, let us know! -Stephane

5 / 5 Share

April 1, 2026

Using app

About 9 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the 5-star review! We’re so happy to hear that the rate setup is working well for you, we truly appreciate your feedback.

5 / 5 Share

April 1, 2026

Genesis, the customer service agent, was super helpful and got us sorted quickly.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi Marisa, hope you’re having a great day! Thank you so much for your kind 5-star review, we truly appreciate you taking the time to share your experience! I’m really glad to hear that we were able to help you get everything set up smoothly, especially with your shipping profile for local delivery and the product date restrictions. It’s great to know you’re all sorted and ready to go! If you ever need anything else or have any questions down the line, we’re always here to help. Warm regards, Genesis

5 / 5 Share

April 1, 2026

Very good.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello, I'm really glad we could resolve that rate issue smoothly! Thank you so much for your kind words and the 5 stars. Please don't hesitate to reach out anytime if there's anything else you need up. Regards, Rutvik

5 / 5 Share

March 31, 2026

Works wonderfully and exactly what we needed. Had minor issues with set-up on my end (i had the wrong settings), but my support rep, Salaj, was wondeful. Super fast and friendly.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Greetings, Thank you so much for the 5-Star review! I’m glad to hear the app is working exactly as you needed and that the inactive app issue was quickly resolved. It was a pleasure assisting you, and I truly appreciate your kind words about the support. We’re always here to help ensure everything runs smoothly for you. Warm Regards, Salaj

5 / 5 Share

March 26, 2026

Fast, efficient, informative.

Using app

20 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Rohan, Thank you so much for the wonderful review! I am so happy we could help you update the wording for your pickup preferences at checkout. It is great to hear that you found the explanation on updating your locales helpful and informative. We really appreciate your feedback and look forward to supporting The Sonora Collection again in the future! Best regards, Genesis

5 / 5 Share

March 26, 2026

SALAJ has been very patient and helpful in addressing my enquiries, always responding swiftly and clearly. His support has made a real difference, and I truly appreciate his professionalism. He definitely deserves a raise!

Using app

Almost 5 years

Total reviews

4

Average rating

5.0

Developer Reply

Hello Khoon, Thank you very much for your 5-star review! I truly appreciate your patience while we worked through the checkout and delivery configuration issues. I’m glad we were able to resolve the conflict caused by Shopify’s native local delivery and pickup settings, which were blocking checkout. After adjusting the settings, disabling the conflicting options, and updating the delivery and pickup rates as requested, we were able to ensure that checkout and the shipping rates display correctly. Thank you so much for your thoughtful feedback! I’m glad to hear that my patience and clear, swift responses have helped address your enquiries. It means a lot to know that my support has made a real difference. Knowing that my efforts made a positive difference is very rewarding, and I’m grateful for your recognition. Thanks, Salaj

5 / 5 Share

March 26, 2026

1000/1000 stars

Using app

Over 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much Roman for the 1000 stars ⁠:) I'm so glad to have helped and get your rates up and working within our Zapiet ‑ Pickup + Delivery app. If you have any other questions down the road, please do not hesitate to send a message. Warm regards, Jayne

5 / 5 Share

March 24, 2026

Zapiet works great for our Shopify Store. They also helped solve a problem very quickly. Recommended!

Using app

Almost 6 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi Cam, Thank you very much for your 5-star review! I truly appreciate your patience while we investigated the pickup and delivery rate issue. After reviewing the setup, we identified that the location was missing an internal country code, which was causing the pickup rate error at checkout. We were able to correct this, and I’m glad we could verify that the checkout process is now working seamlessly. Thank you again for your time and your kind feedback. It is greatly appreciated! 😊 Warm Regards, Salaj

5 / 5 Share

March 24, 2026

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Yahya Thank you very much for taking the time to leave a review, it is very much appreciated. I'm happy that we could sort out your rates issue quickly. If you ever need us again we're only a click away! Best wishes Jayne