Zapiet ‑ Pickup + Delivery
Smarter delivery options for pickup, local delivery & shipping
Rating
4.9
feedback
1,616
chart
#421
All reviews
Review RSS Feed
July 23, 2025
Jessica was a huge help in troubleshooting Zapiet on our site. She worked with us quickly to get things set up/resolved correctly, and was extremely responsive. Thank you, Jessica!
Hi there, I'm so glad to have been able to help and get the rates issues resolved and working as expected for each method on our Zapiet ‑ Pickup + Delivery app. Thank you very much for taking the time to leave such a lovely review and please do not hesitate to reach back out if you need any further help (: Warm regards, Jessica
Nov. 11, 2023
Krystabel is very helpful to assist me with some issues. Thankyou for being patient :)
Hi Lina! Thank you so much for leaving a lovely review. It was truly a pleasure assisting you with our Zapiet - Pickup + Delivery app and if you require further assistance in the future, please do not hesitate to reach out to our dedicated support team. Warmest regards, Krystabel
Nov. 9, 2023
Not so much to say about this APP! It is amazing what you can do with that, and the value you get for the price you pay it's absolutely correct. Customer service it's very helpful.
Hi Alessio, Thank you for taking the time to leave a review, it is very much appreciated It was my pleasure to help you set up all your rates within our Zapiet - Pickup + Delivery app so that they all generate correctly to checkout (depending on the method your customer chooses on your cart page). If you have any other questions, please do not hesitate to reach out. Kind regards, Jessica
Nov. 9, 2023
Their customer service is the best! I asked for help through the chat, and it was superfast. They can help you in everything you need. Thank you guys!
Thank you so much for the awesome review! It's great to hear that your experience with our team has been such a positive one Should you have any questions or need assistance in the future, you can count on us to be there for you! -Steph
Nov. 9, 2023
This is the 4th pickup and delivery app I have gone through, and it's so worth the money. It just works. No issues, no problems, easy set up. Every other app had so many limitations or additional add-ons required. Zapiet does everything I need it to. Support is 1st class also and will go above and beyond to help you make your store right. 5 stars for Kitty.
Hi there, Thanks so much for the awesome review! I'm delighted our app does everything you need and that you continue to use it. It was my pleasure assisting you today! I'm here should you need anything else. Have a great day, Kitty
Nov. 8, 2023
Jessica was amazing! She helped me out with everything and even suggested some improvements which made the customer experience easier and more dynamic. Super helpful app for businesses who have complex shipping and pickup requirements. **Zapiet admins: Give that woman a raise before I hire her! :))
Hi Francesco, Thank you very much for leaving such a lovely review! It was a pleasure chatting with you and ironing out a few details of our Zapiet - Pickup + Delivery app. Please do not hesitate to reach out again if you have any further questions. Cheers, Jessica
Nov. 7, 2023
We have been using this app for a year, and it has been a great fit for our needs. The app continues to be updated, and the customer service is excellent and responsive.
Hi! Thank you for your fantastic review and your year of support! We're thrilled to hear that you've found our app Zapiet - Pickup + Delivery to be a great fit for your needs. We appreciate your kind words and we're always here to help with any questions or suggestions you might have. Cheers to many more years to come! 🎉 Warm regards Betty
Nov. 6, 2023
Hi Sandra, Thank you for leaving a review, it's very much appreciated I was happy to help you via our live chat to connect our Zapiet - Pickup + Delivery app to your Shopify profile so that rates generate to checkout. If you have any questions or need any assistance, please do reach back out. Kind regards, Jessica
Sept. 27, 2024
Really good service, always there to help when you have a question and are quick to fix things or help. The app itself is brilliant, really flexible and covers all delivery options.
Hi Katie, Thank you very much for taking the time to leave a review! It was really nice chatting with you and getting your store switched over to our Rates Function for our Zapiet - Pickup + Delivery app. If you have any questions or need any assistance, please do not hesitate to send a message. Cheers, Jessica
Nov. 1, 2023
Hi Gali, Thank you very much for your review It was lovely chatting with you and helping you get your store ready for the upcoming holiday season. If you have any other questions or need any further assistance, please do not hesitate to send a message. Warm regards, Jessica
Nov. 1, 2023
Great app with fantastic support. Highly recommended!
It was a pleasure assisting you with your store! If you need anything else please do not hesitate to reach out we are always happy to help out! Best, María
Oct. 31, 2023
Very swift support and help, which was really appreciated. Very impressed with the expertise, knowledge and fast responses.
Hi Paul, Thank you for the kind review for our app Zapiet - Pickup + Delivery. It was pleasure to help you with your messages & notifications as required. Please reach out if you need anything in the future a member of our team will always be happy to help. Jayne
Oct. 27, 2023
Jessica was amazing in helping us figuring out the last few details to get the app up and running. It's a perfect app for customizing shipping and delivery anyway you want. And amazing customer service too. Thank you!
Thank you Francesco for your kind words and review It was my pleasure helping you with your rates in our Zapiet - Pickup + Delivery app. If you have any other questions or need any further assistance, please do not hesitate to reach out. Cheers, Jessica
Jan. 30, 2024
A real treat to have such a knowledgeable and supportive representative.
Hi Ray, Thank you very much for taking the time to leave such a lovely review It was my pleasure helping you with the product-specific preparation time feature of our Zapiet - Pickup + Delivery app. If you have any other questions down the road, please do not hesitate to send us a message. Kind regards, Jessica
Oct. 25, 2023
I have the best support I could ask for to get our pickup and delivery set up. From email support to getting on a call, they have held my hand the whole way. Not only getting us set up but helping us understand it as well. Thank you Zapiet!
Hi Crystal, Thanks a lot for writing a review It was a real pleasure helping you with our Zapiet Pickup + Delivery and Zapiet - Rates by Distance apps! And if anything comes up, we'll be happy to continue assisting you, including via screen sharing! -Steph
Oct. 24, 2023
I love their live-chat support 7 days a week. Representatives are really knowledgeable and help you setup your app settings directly. We had a conflict with shipping zones and María guided me & helped me better understand the settings when connecting this app to other apps such as Rates by Distance.
I'm so happy I got to assist you with your shipping zones! We're here to make your experience as smooth as possible. Should you need anything else do not hesitate to let us know! Best, María
Oct. 24, 2023
lovely customer support 10/10
Hi Kurt, Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you found our customer support to be lovely and have rated it 10/10. Reach out if you need anything! - Herman
Oct. 22, 2023
This app has been super helpful and has great customer support. Thank you Krystabel for helping me with all my issues.
Hi Maria, Thank you for taking the time to write such a thoughtful review! It was a pleasure to assist you with our Zapiet - Pickup + Delivery app and I'm glad I was able to help you out. Please don't hesitate to reach out to our team if you ever need further assistance. Warmest regards, Krystabel
Oct. 20, 2023
i had a bug going on with the google api and zapiet. i tried getting help with google and shopify but none were able to solve my problem. stephane helped me on zapiet's support chat. he was amazing and got everything solved quickly.
Hi and thank you for taking the time to write us such an wonderful review! I'm glad I was able to help you and that you were happy with how fast we got things settled. If you ever need any further assistance, we'll be there for you. Steph
Oct. 20, 2023
We had a conflict due to custom code interfering with the checkout button. Their support team were able to react very fast and identify the problem.
Hi Phuntsok! Thank you for your kind words and your wonderful review. It was a pleasure assisting you in resolving the custom code issue. Our team is here to support you whenever you need assistance with anything related to our Zapiet - Pickup + Delivery app. -Veno