Zapiet ‑ Pickup + Delivery
Smarter delivery options for pickup, local delivery & shipping
Rating
4.9
feedback
1,616
chart
#421
All reviews
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Oct. 19, 2023
Their active chat professionals are very helpful. Jessica, in particular, was very efficient and fixed a lot of issues we'd been having quickly and with clear communication.
Hi Mike, Thank you very much for taking the time to leave a review Glad I was able to help and get our Zapiet - Pickup + Delivery app updated on your site and fix a few CSS issues. If you have any other questions or need any further assistance, please do not hesitate to send a message. Cheers, Jessica
Oct. 19, 2023
This app has been huge for us since 2020. We are able to offer Curbside Pick-Up and Local Deliveries. This app in conjunction with the Zapiet - Rates By Distance app have allowed me to have my local deliveries calculated by distance. The support team is always very helpful with troubleshooting. I worked with Stephane today and he was able to send me some helpful articles and walk me through getting the map on my check out screen to work as it had recently stopped working. Will continue using this app. Thank you for all the help.
Hi Breann, Thank you so much for taking the time to write such as a wonderful review! It's so great to hear that your experience with our products and team has been a positive one and we look forward to continuing like this for the future -Steph
Oct. 18, 2023
This app has solved a big problem for us with click and collect - installation was straight forward and the support we received for when we had a question was fast and excellent.
Hi Dave, Thank you so much for taking the time to share your feedback on Zapiet Pickup + Delivery! It's great to know that you found the installation process straightforward – we've put a lot of effort into making it as user-friendly as possible. We're also delighted to hear that you had a positive experience with our support team. We appreciate your business and look forward to helping you in the future. Best regards, Ismail
Oct. 16, 2023
I'm a firm believer that what makes or breaks an app, is their support. Zapiet should get 10 stars for all the times they've made tweaks, answered questions and simply went above and beyond the scope of their app for me. Their turn around time is amazing and they know their stuff. Worth every penny!
Hi Sheila, Your review has brought me joy, I appreciate your warm words! It is wonderful to hear that we have managed to offer you the product and support you expect. You are welcome to reach us for any assistance you might need! Warm regards, Pavlo
Oct. 12, 2023
My issue was solved in a timely manner. Support was knowledgeable and quick to find solution.
Hi Becky, Thank you for leaving a review, it's very much appreciated It was my pleasure helping you set up your products in our Zapiet - Pickup + Delivery app so that the correct rate appears at checkout. If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica
Oct. 11, 2023
Amazing support, useful app
Hi György, Thank you very much for taking the time to write a review :) We're always happy to help and so, if there is ever anything we can assist you with in the future, let us know! -Steph
Oct. 11, 2023
Wonderful app, wonderful service. Betty assisted me with some troubleshooting and was so easy to chat to.
Thank you for your fantastic feedback! 🌟 😊 We're happy to know that you enjoy using our Zapiet - Pickup + Delivery app. If you ever have more questions or need assistance, don't hesitate to reach out. We're here to help whenever you need us. 😊 Warm regards Betty
Oct. 9, 2023
We have been using the app for years and it has helped our store manage pickup and delivery orders immensely. Customer service is top notch. Support is very helpful and helps resolve issues immediately.
Oct. 7, 2023
Betty, Ronan and Stephane are so kind and dedicated to helping with errors of all kinds. I am delighted that Zapiet has such a dedicated support team.
Hi Sean! Thank you so much for your kind words! 😊 We're thrilled to hear that we were able to assist you effectively. If you ever need further assistance, please don't hesitate to reach out. We are here to make your experience with Zapiet as smooth as possible!🚀 💫 Warm regards, Betty, Ronan & Stephane
Oct. 5, 2023
Hi there! Thank you so much for giving our app a 5-star rating! Your support means a lot to us, and we truly appreciate it. If you ever need any assistance or have questions in the future, please don't hesitate to reach out. We're here to help whenever you need us. 😊🌟 Warm regards, Betty
Oct. 2, 2023
Fabulous Customer service!
Thank you for your review Jaclyn! It was my pleasure helping you to set up your rates and locations for our Zapiet - Pickup + Delivery app If you have any other questions or need any further assistance, please do not hesitate to reach out. Cheers, Jessica
Sept. 29, 2023
Amazing support and very flexible app to accomplish complex tasks with our physical store.
Hi Lou, Thank you very much for your kind words and positive feedback! We're absolutely delighted that Zapiet - Pickup + Delivery has helped to manage your complex tasks. Cheers, Klaudia
June 24, 2024
An application that works very well, very responsive support. I recommend it with my eyes closed!
Merci Josephine d'avoir laissé un avis. J'ai eu le plaisir de vous aider avec vos tarifs dans notre application Zapiet - Pickup + Delivery. Si vous avez des questions ou avez besoin d'aide, n'hésitez pas à envoyer un message. Merci, Jessica
Sept. 27, 2023
Using app
Almost 3 years
Total reviews
1
Average rating
5.0
Hi Kori, Thank you very much for leaving a review It was my pleasure helping you get our Zapiet - Pickup + Delivery widget installed on your new theme and also to add a couple of locales files so that the correct language appears on your information page. If you have any other questions down the road or need any further assistance, please do not hesitate to send us a message. Best wishes, Jessica
Sept. 25, 2023
Prompt and very helpful support! Also, I love that certain products can be set for restricted pick up dates.
Thank you so much for your positive feedback! We're thrilled we could help out. If you have any more suggestions, questions, or feedback in the future, please don't hesitate to reach out. We're here to help and continuously improve and help. Thank you for being a valued user! - Herman
Sept. 21, 2023
Great support. Love the app.
Hi there, Thank you for your review, it's very much appreciated It was my pleasure helping you last week with our Zapiet - Pickup + Delivery app, including css coding to change the colour of the active method on your cart page. If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica
Feb. 1, 2025
This app can be a little confusing at times, but Kristine from support was able to help fix the issue I was having.
Hi there, Thank you so much for your amazing review! It was my pleasure to help get your store ready for pickups. Nothing can go wrong or be confusing when we work together, so never hesitate to reach out if you have any questions. (: Have a great day! Krisitne
Sept. 19, 2023
Hi Sebastien, It was so nice chatting and helping you to get all of your rates set up with our new rates function in our Zapiet - Pickup + Delivery app and giving your customer's a great checkout experience. If you have any other questions down the road, please do not hesitate to send us a message. Thank you, Jessica
Sept. 6, 2023
Probably the best customer service I've ever experienced across any theme or app provider. They were kind, patient and the app works really well.
Hello Marion, Thank you for your wonderful review! We are thrilled to hear that our app is user-friendly and that our support is prompt. It has been a please assisting you and helping your business succeed! If you have any other questions or need any further assistance, please do not hesitate to send us a message. Cheers, Diego & Betty
Aug. 30, 2023
We have been using this app for years and love it. The features are great. Really expands upon Shopify's rather lackluster in-store pick-up options out-of-box. We are currently upgrading to a Shopify Online Store 2.0 theme and had an issue with the widget not showing up on the cart page. I contacted support and Diego was extremely helpful. He had the issue fixed in just a few minutes. Thanks Zapiet team for the continued support!
Hi Nick, I wanted to thank you for leaving such a great review. It was my pleasure to assist you with your transition to Online Store 2.0 and setting up Zapiet - Pickup + Delivery. If you have any more questions or concerns, please don't hesitate to contact us! Best wishes, Diego