Zapiet ‑ Pickup + Delivery

Nov. 3, 2025

Betty is super helpful! Highly recommend other Shopify store admin to use Zapiet. The best Shopify pickup and delivery plug-in!

Aug. 23, 2023

Their Tech support is always exceptional. Whenever we've had issues, they've always helped to sort them out as quickly as possible.

Aug. 23, 2023

Best customer service ever. Easy to have team member available and efficient. Highly recommended!!!!

Aug. 18, 2023

Jessica was great in helping me isolate external issues with the app! I have been able to contact customer service easily!

Aug. 18, 2023

Just experienced a wonderful level of service, which can only describe as astonishing. After making a terrible error in removing the app in question. I was fortunate enough to stumble onto Betty. Her thoroughness, patience and attention to detail to ensure that I, a complete novice to both Zaplet and Shopify, was 2nd to none. She managed to reinstate my settings and also tweak my configuration to meet my requirements. She was an absolute life saver, as my foolishness around removing the app, rendered my Shopify platform inoperable. A valuable asset she is, to both Zaplet and Shopify. Thank you Betty.

Aug. 16, 2023

We used to have a calendar app that wasn't connected to Shopify's checkout. So customers had to choose the delivery method twice, at the cart page and at the checkout. This was very confusing and customers would often choose one method at the cart and a different one at checkout. With Zapiet this doesn't happen, when customers select one delivery method, it carries to the checkout. The support I received was amazing, everyone was very helpful and I managed to install it without having to pay someone to do it. It's easy to set up and use. Special thanks to Klaudia!

Aug. 9, 2023

Highly recommend - I was having difficulty setting up my complex delivery configuration for my online store and Zapiet solved all my problems. The dev and support team at Zapiet are extremely helpful and responsive, they guided me through the process with patience and clarity.

Jan. 25, 2024

Diego was SO HELPFUL! I have not had any issue with having a question answered quickly! So friendly, prompt, and helpful!

July 31, 2025

can’t praise Jessica enough for her exceptional support throughout my journey. From the moment I started using Zapiet, she went above and beyond to ensure a smooth and seamless experience. Her extensive knowledge and prompt assistance have been invaluable in helping me optimize my online store’s operations. I’m truly grateful for Jessica’s unwavering dedication. More recently, I had the pleasure of working with Stephane, who was equally incredible. Stephane stepped in and provided clear, thoughtful support exactly when I needed it, making a complex issue feel easy to solve. It’s clear that the entire Zapiet team is committed to excellence. Zapiet is truly a game-changing solution for any business looking to enhance their e-commerce operations. Thank you, Jessica and Stephane, for your outstanding support and for being such an integral part of my success with Zapiet!

July 21, 2023

Amazing support, had a complicated issue that took a lot of digging to resolve. At first I thought I'd have to work with the issue being present but Diego from Zapiet gave me an awesome service and found a solution. Exceeded my expectations. Would 100% recommend!

Feb. 6, 2025

Support is really good actually. Angelo helped me figure out some configuration issues to only include select products for instore pickup. We sell super heavy items like Pottery Kilns and always ship freight, this helped us remove those from instore pickup. This app is the best, so much better than the native basic instore pickup feature in Shopify. You have way more control over things and the support from Zapiet was killer. They helped me get it dialed in fast and even fixed a few things to improve the customer experience that they noticed like instead of "shipping" it said "instore pickup" etc. That stuff was broken from another app I installed and they not only noticed it but updated it for us. Good peeps, great app.

July 18, 2023

Melissa did great today. She was very fast and resolve their issues immediately. She was very easy to communicate with and we appreciate everything she’s done for us.

July 14, 2023

Great app and great customer service!!! Multi location best solution we could've found!!! Thank you guys!

July 12, 2023

Easy theme integration, great functionality and excellent / responsive support team. Highly recommended.

July 7, 2023

Had a fantastic experience working through some local delivery updates with Jessica - our delivery system for our small business is now organized and priced accurately thanks to her hard work and help! Very pleased with the service.

Nov. 13, 2025

We've been using Zapiet from our beginning and their's, and could witness their constant progress through the year. We've hit a few bumps in the process but their team is very reactive and always helpful. All problem were solved and they sometimes even tailored some solutions specifically for us. As someone who's been working with shopify since some times now, I could only recommend.

June 28, 2023

Jelizaveta, was absolutely amazing!. She went above and beyond with the support she provided! Not only did she figure out that the issues I was having weren't related to the Zapiet App but also she help me install it in another Theme in minutes. Plus she was also able to provide additional solutions to other unrelated issues. Very knowledgeable and professional with a "Yes, Can Do" attittude. She had two Zapiet Apps working smoothly in another Theme and did all this in minutes! Unlike my Theme Developer who is yet to reply. Excellent Service!. THANK YOU

June 27, 2023

Getting some of this setup was a little tricky, but support was A++. This is a fantastic local delivery integration. Stephanie is a real expert on all the settings.

June 26, 2023

I have been using the app for many years and always like it. It just works. The support is also efficient, they quickly fix problems themselves or show me how to when needed. Special shoot-out to Stephane! ;)

June 21, 2023

I am absolutely happy to write this review for the incomparable Zapiet team, whose quality of service stands unrivaled in the Shopify app space. It has been a distinct pleasure collaborating with them. Jessica, a true virtuoso in her field, is nothing short of legendary in her commitment to our success. Meanwhile, Andy, the Founder, impresses not only as an extraordinary entrepreneur but also as a visionary who has created precisely the tool we urgently needed for our specific business needs - marketing our delicious cookies and temperature-sensitive goods across the nation. I can't recommend them highly enough!