Zapiet ‑ Pickup + Delivery

May 29, 2020

Aaron the specialist helped me config the app and build a smooth checkout user experience based on complex pickup and delivery logic. Thank you Zapiet!

Oct. 12, 2020

AMAZING SUPPORT! Sandy has consistently assisted me during these hard times of COVID-19. Even when my questions are simple and easy she takes the time to get back to me in a timely manner. This app has greatly helped us and our customers choose the right option for delivery and shipping.

June 25, 2020

For the first time I reached out to Zapiet support team because we are in the process of rolling out more stores as "store pickup" and we needed some clarifications so we can plan better our future rollouts and Jayne Forde had assisted us by answering all our questions in a timely manner- thank you for this great great support, really appreciated! Thank you also for Bogi and Ismail to provide us with some guidance on Zapiet app. Thank you for your professionalism during support!

May 26, 2020

Great app and great support - they even customised part of my theme for me! App does exactly what I needed it to do. Great support from Ismail and others. Thank you

May 25, 2020

Great app with great support from the team at Zapiet. Keep it up guys!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

May 22, 2020

I needed to separate out products that could ship from products that were only for store pickup. This app works perfectly for that. And Robert was a big help with a few tweaks I wanted. I highly recommend Store Pickup + Delivery. Will Miller

May 22, 2020

Gives me the control I need with pickup, delivery, lead times, etc. Support has helped me on multiple occasions!

May 21, 2020

I am so glad that our team found Zapiet Store Pickup and delivery, we had a great experience with the support team as we needed to get in touch with them frequently. This isn't reflective of a poor product but of a more complicated use case on our end. The app is straightforward and powerful and has been absolutely integral to launching our store's e-commerce. Without an app like Zapiet making it all possible, we would be stuck with Squarespace. Thanks to Zapiet and Zapier we have been able to streamline our ordering process reducing the time required to arrange one order from over an hour to a matter of seconds. Absolute 10/10 recommendation for Zapiet.

July 22, 2021

We implemented this app to help control lead / preparation times for some of our products that require advance ordering. We also use it for scheduling our curbside pickup. We had a need for some support to get functionality perfected, and was really impressed both with the support and resulting functionality. Highly recommend if you are looking for curbside pickup &/or delivery scheduling, especially if you have a need to use differing lead times per product. Update: July 2021 - Their customer support is nothing short of amazing; we ran into some unique issues and they resolved them promptly!

May 16, 2020

This app has been instrumental in our shift from an entirely in-person retail experience to a more diversified model (thanks to COVID-19). It takes considerable time to ensure that you have it configured just right --and it might not necessarily do everything the way you want-- but it's key that you take the time to understand it and test it after configuration. It's not safe to assume that the way you want something to work/function is always the 'best' way, so keep an open mind about customer workflows. After five weeks of use, this app has been a game-changer for our business. Also, the customer support team has been very helpful on a number of questions.

Oct. 23, 2021

This App was great for our shop. I have greatly improved my online sales going from 30 orders a month to 160 online sales a month and giving our customers plenty of options for delivery, local delivery & local pickup. It definitely worked. Also, I had excellent several experts at Zapiet to help me set up my store properly. Klaudia and Flora thank you for your extensive knowledge of your program and for all the help to set it up. This APP has given us plenty of sales.

May 14, 2020

We've used this app since day one for our pickups and delivery options. Now with the COVID-19 restrictions, we have had a relatively seamless transition into the world of contact-less commerce. Great support. Great app.

May 14, 2020

Initial setup confusion at first, but their support has been nothing short of excellent. Keep it up guys!

May 13, 2020

This app has been an awesome feature of my website. Andy and his team are very helpful and always get any issues sorted promptly. Thank you, thank you, thank you! Highly recommend.

May 11, 2020

Great App, ensuring that certain products of our store are Click & Collect only, and customer expectations are managed well through out. Very pleased.

May 8, 2020

Andy was a big help getting my site running. His responses were and time and he cut right down to the chase at every step. Thanks Andy!!!!!!

Nov. 23, 2023

Jessica was so helpful. She went above and beyond.

May 7, 2020

Very knowledgeable and friendly support staff. This app with the delivery rates app have made our lives so much easier.

May 7, 2020

This is a brilliant app, saved us money and time - really useful for our new online shop we are working on. I had some questions and emailed support (got Andy) and he was quick, efficient and went above and beyond - just brilliant! thanks for sorting, saved me a few hours figuring this out.

May 6, 2020

Very nice app. A lot of features and support is very quick even with this extra load. Thanks Stephane!