All reviews

Rating Breakdown

  • 5
    93% (1,633 ratings)
  • 4
    3% (57 ratings)
  • 3
    1% (10 ratings)
  • 2
    1% (10 ratings)
  • 1
    2% (41 ratings)

Reviews with Text

  • 90% (1,580)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 24, 2026

everything was amazing best customer service shout out betty

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hey Shakib! Thank you so much for your lovely review! It was such a pleasure helping you get our widget up and running on your cart page and making sure your rates are all set perfectly with Zapiet - Pickup + Delivery. If you ever need a hand with anything else, don’t hesitate to reach out anytime. We’re always here to help! Best wishes, Betty

5 / 5 Share

March 23, 2026

Support was quick and efficient, the online support representative was professional and patient. Thank you!

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi Nicole, Thank you very much for your 5-star review! Thank you for your patience while we worked on this. I’m glad we were able to identify that the issue was related to inactive Shopify shipping settings, along with the native Shopify in-store pickup option being enabled at the same time, which was conflicting with the app’s pickup configuration. To resolve this, I activated the necessary shipping settings and disabled Shopify’s native pickup so that the app’s in-store pickup configuration could function properly. If you ever need any further assistance or have any questions in the future, please don’t hesitate to reach out. I’ll be more than happy to help. Thank you again for your time and for the positive support rating. It is greatly appreciated! 😊 Warm Regards, Salaj

5 / 5 Share

March 22, 2026

La mejor aplicación para gestionar los envios.

Using app

7 months

Total reviews

3

Average rating

5.0

Developer Reply

¡Hola! ¡Gracias por tu reseña! Nos alegra mucho saber que consideras nuestra app como la mejor para gestionar los envíos. Estamos aquí siempre que lo necesites. Un cordial saludo, Rutvik

5 / 5 Share

March 22, 2026

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave a review, it's much appreciated! I'm happy to have helped with your local delivery postal code validation on the cart page, allowing your customer's to see right away if they are eligible. If you have any other questions down the road, please do not hesitate to send a message. Warm regards, Rutvik

5 / 5 Share

March 21, 2026

Using app

Over 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! I truly appreciate your support and I’m glad you’re enjoying Zapiet – Pickup + Delivery. If you ever need any assistance, I’m always here and happy to help. Srivastav

5 / 5 Share

March 20, 2026

Jessica was awesome! Fixed my issue in minutes!

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi Thea, Thank you so much for your kind review! I’m thrilled I could help you configure your annual pickup dates and get the Zapiet ‑ Pickup + Delivery cart page calendar working perfectly for your store. It was a pleasure assisting you today. If you have any other questions or need further help, please don't hesitate to reach out. Warm regards, Jessica

5 / 5 Share

April 23, 2026

Pavlo nos ha resuelto el problema con mucha ficacia y amabilidad. ¡Gracias!

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, Thank you for the kind review! I’m glad I could help with setting up your delivery availability on the calendar. Don’t hesitate to reach out anytime you need a hand. Best regards Betty

5 / 5 Share

March 19, 2026

Srivastav is a legend, thanks for your support

Using app

About 5 years

Total reviews

9

Average rating

4.8

Developer Reply

Thank you so much for the wonderful review! I’m really glad I could help get your local delivery settings configured exactly the way you needed. It’s great to know everything is now working smoothly with the advanced setup tailored to your requirements. Your kind words truly mean a lot. If you ever need anything further or want to refine your setup even more, I’m always here and happy to help. Srivastav

5 / 5 Share

March 19, 2026

Using app

About 5 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hi Sabri, I really appreciate you taking the time to leave a review. It was so lovely chatting with and I'm so pleased that we got your pickup & local delivery rates working. If you have any other questions down the road, please do not hesitate to send a message. Warm regards, Jessica

5 / 5 Share

March 19, 2026

Using app

Almost 7 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your kind feedback! We’re glad to hear you had a great experience, and we truly appreciate your support.

5 / 5 Share

March 19, 2026

Very professional support and experience. Best choice ever for the shop!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello Carlo, Thank you so much for taking the time to leave us this lovely review! Do not hesitate to write us back, if there is anything else we can help you with. All the best, Sandy

5 / 5 Share

March 19, 2026

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello there, Thank you so much for the 5-star review! We really appreciate you taking the time to share your experience. It means a lot to us. If you ever need any help or have questions, we’re always here for you. Best Regards, Rutvik

5 / 5 Share

March 18, 2026

Using app

Over 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there, And thank you very much for leaving us a review! It was a pleasure helping you configure our Product date restriction feature to ensure that only specific products are available at the desired periods. And rest assured if you ever have any other questions, we'll be there to help you, -Steph

5 / 5 Share

March 18, 2026

Perfecta aplicación y el equipo de soporte son muy eficientes!!!

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Hola Melody, Muchísimas gracias por tomarte el tiempo de compartir tu reseña, ha sido todo un placer para mí ayudarte el día de hoy. Si tienes alguna duda adicional o necesitas ayuda en el futuro por favor no dudes en contactarnos de vuelta, nuestro equipo está para ayudarte 24/7. ¡Gracias por ser parte de nuestra familia Zapiet! Saludos, Genesis

5 / 5 Share

March 18, 2026

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hey Martha, Appreciate the lovely feedback, thank you so much! I am super happy I could help with your rate setup. Just drop a message anytime you need help again. Take care, Nandita

5 / 5 Share

March 17, 2026

Using app

Over 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Thank you for taking the time to leave a review! Glad I could assist you. Just reach out anytime if you need further help. Best regards Betty

5 / 5 Share

March 17, 2026

Very helpful !

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello, Thank you so much for your wonderful feedback! I'm glad I could assist you with the rates setup. We're always happy to help, and reviews like yours really motivate us to keep doing our best. Best wishes, Nandita

5 / 5 Share

March 17, 2026

6 star customer service, responsive and efficient. first time on shopify so i'm not too familiar with the platform. and timeline was tight fortunately the team at zapiet made it so easy to reach out to them and they solved my issues really quickly!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi there! Really appreciate the lovely review! Glad we could help get things sorted for you. Feel free to reach out anytime! Best regards Nandita & Betty

5 / 5 Share

March 15, 2026

So thankful for a quick answer, options for my next step, and articles for more info.

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! I’m really glad I could provide a quick response and help guide you with the next steps and resources. It means a lot to know the support and articles were helpful. If you ever need anything else, I’m always here and happy to assist. Srivastav

5 / 5 Share

March 14, 2026

Very SRIVASTAV was very helpful and fixed my issues quickly

Using app

Over 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! I truly appreciate your kind words and I’m really glad I could help resolve everything efficiently. It means a lot to know the support was helpful. If you ever need anything again, I’m always here and happy to assist. Srivastav