Zapiet ‑ Pickup + Delivery
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Our problem was solved in a matter of minutes, thank you for your expert help!
Hi Arthur, Thank you very much for taking the time to leave a review and I'm so glad that it was a quick fix (: If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica
A review for Zapiet team, I got an issue with zapier so I reached out for help. They are very responsive, helpful and I would like to say thank you for supporting our business, have been with them for almost 7 years now, they improve every years to match customer demands and to match the world changing while keeping quality consistency. Always love their works.
Hi Crois! Thank you so much for your wonderful review! We're really happy to hear that you've had a positive experience with our team and that we've been able to support your business over the years. It's amazing to know that we've been a part of your journey for almost 7 years! We're grateful for your loyalty and support. If you ever need anything, please feel free to reach out. We're always here to help! Thanks again for your kind words and for being such an important part of the Zapiet family. Warm regards, Betty
Hi Fiona, Thank you so much for taking the time to review our app! It was a pleasure helping you with the delivery settings in our Zapiet - Pickup + Delivery app. If you need any further assistance, please feel free to reach out to our team anytime. Warmest regards, Krystabel
We are planning to use this app soon, and their customer service has been outstanding. This is the only app we've found that offers all the functionality we need for BOPIS (Buy Online, Pick Up In Store). Highly recommend!
Thank you so much for your positive review! We're thrilled that you had a great experience and found it helpful. Your feedback is incredibly valuable and helps us improve.
Excelente APP, la recomiendo, buena atencion de soporte.
Hola, Muchas gracias por tu excelente reseña. Ha sido un verdadero placer poder ayudarte. Si en el futuro necesitas cualquier otra cosa, no dudes en ponerte en contacto con nosotros! Lui
Easy to integrate and covered all shipping/delivery/pick up options we needed. Support is outstanding! Fast and professional.
Hey there! Thank you for your kind words! It was nice to help you with your rates. If you ever need any assistance do not hesitate to get in touch with us again!
great service. Thank you!
"Huzzah! 🎉 Five stars? You're our knight in shining armor, fearlessly conquering emails and slaying dragons of mediocrity! ⚔️ Thanks for bringing the fire and passion. Reach out when you're ready for the next adventure.
Stephane was very patient and helpful towards giving me solutions to my requests. Gracias!
Hi, Thank you very much for your great review! It was a pleasure assisting with the widget configuration. If anything arises, we're more than happy to help -Steph
I never write reviews but for Jessica I will write one with each of my stores because she help me set up both. Jessica is the most thorough and autonomous customer service rep I've met. I had trouble setting up this app (and didn't want to spend too much time on it and didn't want to hire someone) and I reached out and only told Jessica what I envisioned our delivery service set up should be like and Jessica handled everything! All I had to do was give her a little bit of direction and she took everything out of my hands. I will stay on this app for Jessica and continue to use zapiet for my future stores because of Jessica. Zapiet is a great app to use to coordinate order fulfillment and offer various delivery options for your customers.
Thank you so very much for your kind words Calvin and for taking the time to share your experience! I'm thrilled to hear that I was able to assist you in setting up your stores and delivery service as you envisioned. It's our goal here at Zapiet to provide thorough support to our valued customers like you. I'm delighted that you've found our Zapiet - Pickup + Delivery app to be a great solution for coordinating order fulfillment and offering delivery options. Looking forward to continuing to support you and your future stores! All the best, Jessica
Betty was so helpful and efficient to help fix an issue with our delivery rates!
Hi, Thank you for your wonderful review! I'm glad I was able to provide you with the support you needed . If you have any more questions or need further assistance, please don't hesitate to reach out. Have an amazing day ahead. Warm regards, Betty
Great app, works well and does a lot for us. Can be customized to fit other needs too, great support team for custom needs. Thank you :D
Thank you so much for the wonderful 5-star review! I’m really glad to hear that the app is working well for your needs and that the flexibility and customization have been helpful for your business. Your kind words about the support team truly mean a lot. If you ever need any assistance or want to explore more custom setups, I’m always here and happy to help. Srivastav
We couldn't be more delighted with the wealth of features offered by this app! As a multi-location brand, finding an app that meets all our needs can be challenging, but this one truly stands out as fantastic. From its intuitive interface to its seamless functionality, it's clear that a lot of thought and effort went into its development. One aspect that truly sets this app apart is the outstanding support provided by Stephane. Their dedication to ensuring our satisfaction is evident in every interaction. Whenever we've had questions or needed assistance, Stephane has been there with prompt and effective solutions, earning a well-deserved five-star rating in our book.
I wanted to thank you for your thoughtful review. It truly made my day to hear about your positive experience with our app and and that I've been able to assist you effectively. Please know that I'm here whenever you need assistance or have any further questions. Your success is our priority, and I'm committed to ensuring that your experience with our solutions remains seamless and productive. -Steph
Quick, smart help when needed.
Hi Michel, On behalf of the team, thanks so much for submitting a review! We really appreciate it! It was my pleasure to help edit your checkout rates. Feel free to reach back out if you have any other questions! Cheers! (: Angelo
I would give them 10 stars if possible! Jayne help me brilliantly and made our checkout look so professional! We are working with 2x markets (Ireland and the Netherlands) and Jayne and (her colleagues) all customs request possible and effortless. Brilliant customer service! Rob
Hi Rob, Thank you for your kind words. So glad we were able to assist you and get the Dutch side of your store set up. Thanks to Ismail for help where needed. We're a team at Zapiet - Pickup + Delivery & always happy to help our merchants. You know where we are if you need us in the future! Jayne
When I was in trouble, they helped me immediately and were very helpful!
Hello Ruka, Thank you very much for your 5-star review. I truly appreciate you taking the time to share your feedback and I am glad we were able to resolve the issue smoothly. If you need any assistance in the future, please feel free to reach out and I will be happy to help. Best regards, Rutvik
Thank you Kim for taking the time to leave a review! I was happy to help with the conditional activation feature in our Zapiet - Pickup + Delivery app. If you have any other questions down the road, please do not hesitate to send us a message. All the best, Jessica
The Best App support team! We recently moved to a new Shopify Theme and needed to adjust Pickup settings. Jessica from the Zapiet support team made this process a breeze and went the extra mile to help us ensure everything works! We've been using Zapiet app for about a year now and are very happy with our experience!
Thank you very much Judith for taking the time to leave such a lovely review! It was such a pleasure chatting with you and helping you set up your new theme with our Zapiet - Pickup + Delivery app. If you have any other questions or need any further assistance, please do not hesitate to send a message. Warm regards, Jessica
Very helpful and attentive support staff that helped us with various issues. Notable experience was after launch, Jessica helped over a period of several days to resolve technical issues and get the app functioning as we needed. Big thank you to her and her team!
Thank you John for the lovely review, it's very much appreciated! I'm so glad that we were able to get everything up and ready with our Zapiet - Pickup + Delivery app. If you have any questions or need any assistance, please do not hesitate to reach out. Warm regards, Jessica
great customer service!
Thank you very much for taking the time to leave a review! It was a pleasure helping you with our Zapiet - Pickup + Delivery. If you have any other questions down the road, please do not hesitate to send us a message. All the best, Jessica
Stephane was extremely helpful when I got stuck during setup and got everything working smoothly in short order. This alone speaks volumes about the product and I'd recommend them from my experience with customer support alone before even having a lot of experience using the app!
Thank you so much for the 5 stars! Please don’t hesitate to reach out if you need anything, it’s always our pleasure to help you!
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