Zapiet ‑ Pickup + Delivery

March 31, 2020

Our brick and mortar store is currently closed for shelter-in-place. We needed a quick way to let our customers choose local delivery at checkout. This app saved the day! They even helped us get it set up in no time at all. Highly recommend Our customers are also very satisfied by how easy it is at checkout. Bravo!

March 29, 2020

I had some issues getting the widget to work, the Zapiet team got it fixed for me ASAP which allowed our company to keep trading during the lockdown. We are truly grateful for their amazing customer service!!!

March 28, 2020

It have been a very friendly experience for our customers. We would also like to thank Andy and Stephane for the super fast response and support.

Aug. 10, 2020

Update 2 (8/2020): The Zapiet team has continued to make progress and improvements, increasing reliability and quality of service in the last few months, and we appreciate their commitment and assistance. Zapiet is certainly the best pickup/delivery system on Shopify I'm aware of! --- Update 1 (4/2020): After 1 week of launching, noticing a large number of bugs: 1] dropped delivery orders 2] dispatched orders that remain unfulfilled in Shopify 3] widget doesn't dynamically update when cart items are added/removed Support team unfortunately hasn't been responsive in getting these issues fixed and our operations team is suffering. Good luck. --- Love the Zapiet team & product. We were able to push out delivery + pickup service to our store in just a few days which really helped when the pandemic hit. The entire team is extremely helpful & supportive - this is the app to choose for adding pickup / delivery to your Shopify store.

March 27, 2020

Incredibly easy to set up, brilliant support for when I got stuck. Very customisable and solved the problem that was necessary for my store.

March 27, 2020

Haven't fully tested the app yet, but had one of the best customer service experiences with Zapiet. After a slight delay, (due to higher than normal traffic volume for Zapiet) the customer service team fixed all my problems and even went above and beyond to provide extras I didn't even ask for! We are confident that Zapiet will work great for our local business and feel great having such a supportive group behind us.

April 17, 2020

Great app that get the job done. The development team service is excellent, prompt and thoughtful. Will recommend to anyone with similar needs. Further update: The team never disappoint us in the customer service area. Their prompt and accurate advice is very helpful in the fast paced online business area.

March 25, 2020

This app is great for adding store pickup and local delivery capabilities. Customer service was also great when I struggled understanding something or how to change different settings regarding delivery rate, delivery location, etc. Thanks!

March 25, 2020

I have installed this app to assist our business sell our products in local suburbs only. It is perfect for our requirements. While it is straight forward to set up, when I needed support, the Zapiet Store Pickup + Delivery team responded quickly, despite the huge demand at the moment due to Covid-19 situation. Big shout out to Rob P in particular for his support and assistance!

March 24, 2020

I just started using this app in the wake of the COVID-19 shutdown, and the ZAPIET team was amazing in the speed of their response in helping me get local pick up and delivery working properly on my theme, despite the fact I know they're swamped with new customers doing the same thing! So far the app is working well for us, and I'm grateful to have such a simple solution to quickly add pick-up and delivery options for my customers! Highly recommend!

March 24, 2020

The best App for Delivery and Pickup. Managed to set it up in less than 1 hour. Has a lot of options like limiting no. of deliveries per day. Worth the price! Customer support is also very fast, competent and friendly. Keep up the good work.

March 24, 2020

I use this app for delivery dates for my local business, I like how it integrates with delivery rates by zip codes to offer different delivery rates to customers in different areas and their support is excellent!

March 23, 2020

-update to 5*- My frustration turned out to be legacy code on my site. The support team came through in a big way to fix things and saved the day. After my search for other similar apps, I can say that this is the racehorse that you really need. -initial 1*- Very disappointed that the app didn't function as promised. The 'Delivery' option never worked, and despite repeated attempts to contact their Support, the issue was never resolved. Uninstalled and looking for something else.

March 20, 2020

Simple to use, lot's of features for store pick up and delivery. Inventory sync with Shopify is a huge plus. I would recommend to give it a trial.

March 20, 2020

This app is great, and the support is even better. Ran into a snag and Stephanie was super helpful and fixed our problem. Thank you so much!!!!!!

March 20, 2020

due to the corona crisis our restaurant had to close! We setup a new webshop for people to order our food online and pickup or let it be delivered. The ZAPIET App made it a charm to install a working delivery and pick up system in an hour or less - and with the 2 questions i had, Stephan from their team helped me immediately and solved the issues i struggled with!! Totally 1000 Sticks!! This App and the people behind it are worth every penny!!! THANK YOU SO MUCH!!

March 20, 2020

Very impressed. Really customisable, great support. We were able to spin up a local delivery service in urgent times very quickly. Lifesaver!

March 19, 2020

We have a brick & mortar and online store. I recently added this app due to having to close our store to foot traffic. I struggled getting the settings correct. I reached out to the developer and they responded within a reasonable amount of time, especially considering the Covid 19 situation the world is dealing with. The communication and follow up was greatly appreciated. They were able to remedy the problem I was having quickly. The app is working well and we are getting positive feedback from our customers.

March 19, 2020

Always great support from the team at zapiet! the app works great for us allowing are local customers to shop online and avoid shipping costs

March 19, 2020

This app helped us offer a new service at a crucial time for our business. Customer service was top notch as well! Fully recommend!