Zapiet ‑ Pickup + Delivery

Jan. 31, 2020

Had a couple integration issues with our store - customer support has always been prompt and helpful to resolve.

Jan. 30, 2020

We had some issues getting the app to work, it was letting people check out without booking a delivery time and day. The team at Zapiet dug through the coding in our site and found remnants of code from a disused app causing the issue and removed it, leaving their own app working perfectly. Yea you pay for the app, but when you need support to keep your shop running and making money Zapiet support is worth more than what you pay for the app.

Jan. 29, 2020

A lot of excellent features and high customization packed into one neat little app. Fabulous support available too if you do encounter any problems.

Jan. 29, 2020

This app has been a critical in the rapid growth of our online business. The checkout process is simple and easy for our customers to understand and the tagging system helps us stay organized and on time for our weekly customers. Highly recommended!

Jan. 28, 2020

This is the most important app I use! With that being said Zapiet having such an amazing customer service team has been crucial with an ever changing site and the ins and outs of adding new products and changing delivery methods. Ismail, Sam and Sandy are a crucial part of my team. Highly recommend this app!

Jan. 27, 2020

Works great to allow us the option of multiple delivery options for our customers! Customer service was excellent.

Jan. 27, 2020

Great app and customer service. Works really well with Deliv. The zip code compatibility widget is also a great addition to our site.

Jan. 25, 2020

thanks robert & steph for being such a great help. you both have offered a ton of support throughout the integration process!

Jan. 24, 2020

I am a local business with a new business model, because of this customization is almost inevitable. I have had the best support from the whole team at Zapiet, Robert, Ismail, Sam & Sandy. I would recommend this app over anything else out there for the support, clear explanations and continuous follow up to all requests. Try it, you wont be disappointed!

Jan. 20, 2020

I switched to this app from a different app that I had been using for 5 years because I wanted the POS feature. I'm so happy that I did! The customer support has been wonderful. I had a lot of questions as I transitioned and everyone I dealt with was helpful, friendly, knowledgeable and patient with me as I got it figured out. Their tutorials are really helpful too. Now I'm able to schedule orders in person on our POS system, and have those orders end up on the same dashboard as our online orders in the App. Makes it much easier to double check orders by pick-up/ delivery date!

Jan. 16, 2020

The app is great and the customer support is absolutely amazing. We were using another Local Delivery app that now seems so rudimentary after using Zapiet Store Pickup + Delivery. Ismail is fantastic. Incredibly knowledgable, fast to respond, very helpful, and super easy to work with. Plus, the Knowledgebase provided is awesome and easy to use.

Jan. 7, 2020

I use this app to allow customers to check delivery eligibility before they place an order. I absolutely recommend this app. Thank you Sandy and Steph for your excellent customer service! Nancy

Jan. 7, 2020

Absolute must have app for our online flower shop. It integrates nicely with the shopify shipping and check out for local deliveries and in store pick up. The support is amazing and answered every question I have to get our site going. Thank you very much!

Jan. 2, 2020

I just love this app. I set it up this morning and was able to customize it to my liking quite quickly. Plus I reached out to support for a question about extra, unwanted spacing in a section of information ahnnd, despite the chat window stating they would get back to me in a couple hours...I got clear directions back in less than 15 minutes ahnnd support logged into my shopify account [with my permission of course] and make some technical, backend edits and code too to another area in the Local Pickup section that wasn't to my liking. What's not to love? Take it for a spin: www.treatsforchickens.com

Jan. 2, 2020

This app is extremely important for our business as many customers want to do an in store pick up! Also Ismail was extremely attentive to any questions I had. Highly recommend!

Dec. 14, 2019

Store Pickup + Delivery is the backbone of our online store and is an incredibly well-built app. Their customer service is legendary! No matter who I deal with at Zapiet I always always get exceptional customer service who go the extra mile to be meticulous in their work and response. Well done Zapiet! Customer forever!

Dec. 13, 2019

My experience with the Zapiet team was just nothing short of amazing. I received multiple communications a day to make sure I was happy with the progress and to clarify what I was needing. My site is now functioning exactly how I envisioned it and that would never have been possible without the amazing team at Zapiet!!!

Dec. 13, 2019

ok. This is the best tech support I have ever worked with. Answered all my questions, analyzed my settings, helped me make adjustments and even would send detailed custom instructions. Very very helpful! I cannot thank you enough.

Dec. 6, 2019

The app is great but that's not the reason you pay the monthly fee, you pay the monthly fee for the 5 star support! If you run into any issues they will fix it fast and guide you through it so you can get back to running your business.

Dec. 6, 2019

The app fulfilled all our needs and more, easy to use, easy to edit, and the support is top-notch! willing to help with any questions we had. 5 stars well deserved!