Zapiet ‑ Pickup + Delivery for Shopify

Zapiet ‑ Pickup + Delivery

Smarter delivery options for pickup, local delivery & shipping
Rating
4.9
Feedback
1,784
Reviews
Chart
#490
Shopify

All reviews

5 / 5 Share
April 3, 2026

Stephane was so helpful! Zapiet is such a great app with awesome customer service. I chat them whenever we have an issue and so far everyone I've spoken with has been patient and kind in helping out the issue until it is resolved! Thank you!

Store Using app Total reviews Average rating
Rococo Floral co. Over 3 years 2 5.0
Developer Reply

Hi Claudia, Thanks for the fantastic review! It's was a pleasure to be part of the Zapiet experience you described. I'm glad I was able to help smooth out your customer experience with pickup orders today. If you have any questions or need any help in the future, we'll be there for you! -Stephane

5 / 5 Share
Dec. 14, 2023

Great support!

Store Using app Total reviews Average rating
Cubegreens Almost 2 years 1 5.0
Developer Reply

Hi Lill, Thank you for taking the time to leave a review! It was an absolute pleasure chatting with you and ensuring that the local delivery minimum order amount was accurately added into our Zapiet - Pickup + Delivery app, along with updating you to the latest version. Should you have any further inquiries or need assistance in the future, please don't hesitate to reach out. We're always here to help! Warm regards, Jessica

5 / 5 Share
Dec. 13, 2023

Sandy helped me resolve an issue right away that I was having with the Zapiet plugin. It came down to having to update the version of the app. Thanks Sandy for all your help!

Store Using app Total reviews Average rating
Immanuel Florist Almost 4 years 1 5.0
Developer Reply

Hello Steven, It was a pleasure to assist you and making sure that you were running the latest version of Zapiet - Pickup + Delivery. All the best, Sandy

5 / 5 Share
Dec. 5, 2023

Great app with excellent support team who are always fast! Would recommend

Store Using app Total reviews Average rating
Les Poissonneries Odessa About 1 year 4 4.5
Developer Reply

Hi Francois, And thank you very much for taking the time to leave us a such as wonderful review. I'm glad we were able to provide you with the help you needed and that your experience was such a positive one! We will strive to continue to offer the best products and best support Steph

5 / 5 Share
Nov. 30, 2023

Stephane Was a huge help! super insightful and offered a ton of support along the way!

Store Using app Total reviews Average rating
ECB Wholesale 19 days 1 5.0
Developer Reply

Hi Matt, Thank you very much for taking the time to leave us such a wonderful review If anything ever comes up, or if you have any questions, please do not hesitate to reach out! Steph

5 / 5 Share
Nov. 28, 2023

We've been using this app since 2016 and it's worked very well for us. We recently ran into a small issue and their support team was amazing. They were kind, went above and beyond, and had the issue fixed very quickly.

Store Using app Total reviews Average rating
Peter Sciortino Bakery Over 7 years 1 5.0
Developer Reply

Hi there, Thank you for taking the time to leave a review and for using our Zapiet - Pickup + Delivery app since 2016 I'm glad I could assist you and your developer in updating to the latest version of app; ensuring a smooth experience for your customers when placing orders is a priority. If you or your team have any more questions or require further assistance in the future, please feel free to reach out. All the best, Jessica

5 / 5 Share
Nov. 23, 2023

costly but does the basics and great customer support

Store Using app Total reviews Average rating
Loaded Gun Kitchen Over 2 years 3 4.7
Developer Reply

Hi there and thank you for taking the time to leave us this lovely review It's always nice to see another happy merchant as we work tirelessly to offer not only the best products, but the best support as well! -Steph

5 / 5 Share
Nov. 22, 2023

Great support with integration!

Store Using app Total reviews Average rating
Ed's Plant Shop About 3 years 10 4.9
Developer Reply

Hi there, Thank you for taking the time to leave a review It was my pleasure helping you with the integration of Roadie into our Zapiet - Pickup + Delivery app as well as making sure everything was set up for your distance validation for local delivery. If you have any other questions or need any further assistance, please do not hesitate to send a message. Thanks again, Jessica

5 / 5 Share
Nov. 21, 2023

Support is very speedy! Thanks to Jeanette for helping with our Cart issue.

Store Using app Total reviews Average rating
Doh About 2 hours 1 5.0
Developer Reply

I'm happy to have assisted you with the Cart issue. Your positive feedback on our quick support brightened my day! Please do not hesitate to reach out if there's anything we can do for you. It is always our pleasure to help. ✨ Have a wonderful day! Jeanette

5 / 5 Share
Nov. 17, 2023

Very helpful customer support

Store Using app Total reviews Average rating
BonBon - A Swedish Candy Co 10 months 2 5.0
Developer Reply

Hi! Thanks a lot for taking the time to write us a lovely review It was a real pleasure chatting with you and should anything else come up, we'll be there for you! -Steph

5 / 5 Share
Nov. 17, 2023

Amazing customer service. I can't ask for anything better than this

Store Using app Total reviews Average rating
Bathhouse Trading Company About 1 year 3 5.0
Developer Reply

Hi Keegan, Thank you for leaving your view, it's very much appreciated It was my pleasure helping you to update our Zapiet - Pickup + Delivery and making the checkout simple and easy for your customer's. If you have any questions or need any further assistance, please do not hesitate to send a message. Kind regards, Jessica

5 / 5 Share
Nov. 16, 2023

Top notch support!

Store Using app Total reviews Average rating
Town Line Paint 12 days 1 5.0
Developer Reply

Hello Todd, It was a pleasure to assist you with our Zapiet - Pickup + Delivery app and I'm glad I was able to help you out. Please don't hesitate to reach out to our team if you ever need further assistance. Best wishes, Diego

5 / 5 Share
Feb. 17, 2026

The support team is next level. Thank you to Rutvik for going above and beyond helping me with an error <3

Store Using app Total reviews Average rating
Bali Floating Kitchen Over 2 years 4 5.0
Developer Reply

Hi there! Thank you for your kind review. It was my pleasure assisting you with the app. Should you require any additional support, please feel free to contact us at any time. Best regards, Betty

5 / 5 Share
June 12, 2026

Srivastav was a huge help in troubleshooting Zapiet on our site. They worked with us quickly to get things set up/resolved correctly, and was extremely responsive. Thank you, Srivastav!

Store Using app Total reviews Average rating
Shop CBD Kratom About 6 years 4 5.0
Developer Reply

Thank you so much for the wonderful 5-star review! I’m really glad I could help troubleshoot the issue and get everything configured correctly for your store. It’s great to know that the support was responsive and that we were able to work through the setup efficiently to get things running smoothly again. Zapiet – Pickup + Delivery offers a lot of flexibility, and I’m always happy to help ensure it’s configured to fit your store’s specific needs. Thank you again for your kind words and trust. If you ever need any further assistance, I’m always here and happy to help. Srivastav

5 / 5 Share
Nov. 11, 2023

Krystabel is very helpful to assist me with some issues. Thankyou for being patient :)

Store Using app Total reviews Average rating
Smile Martabak Over 1 year 2 5.0
Developer Reply

Hi Lina! Thank you so much for leaving a lovely review. It was truly a pleasure assisting you with our Zapiet - Pickup + Delivery app and if you require further assistance in the future, please do not hesitate to reach out to our dedicated support team. Warmest regards, Krystabel

5 / 5 Share
Nov. 9, 2023

Not so much to say about this APP! It is amazing what you can do with that, and the value you get for the price you pay it's absolutely correct. Customer service it's very helpful.

Store Using app Total reviews Average rating
Mangiobevo Over 3 years 5 5.0
Developer Reply

Hi Alessio, Thank you for taking the time to leave a review, it is very much appreciated It was my pleasure to help you set up all your rates within our Zapiet - Pickup + Delivery app so that they all generate correctly to checkout (depending on the method your customer chooses on your cart page). If you have any other questions, please do not hesitate to reach out. Kind regards, Jessica

5 / 5 Share
Nov. 9, 2023

Their customer service is the best! I asked for help through the chat, and it was superfast. They can help you in everything you need. Thank you guys!

Store Using app Total reviews Average rating
Mad Mexican Market Almost 3 years 1 5.0
Developer Reply

Thank you so much for the awesome review! It's great to hear that your experience with our team has been such a positive one Should you have any questions or need assistance in the future, you can count on us to be there for you! -Steph

5 / 5 Share
Nov. 9, 2023

This is the 4th pickup and delivery app I have gone through, and it's so worth the money. It just works. No issues, no problems, easy set up. Every other app had so many limitations or additional add-ons required. Zapiet does everything I need it to. Support is 1st class also and will go above and beyond to help you make your store right. 5 stars for Kitty.

Store Using app Total reviews Average rating
Chris's Ice Cream 9 days 4 5.0
Developer Reply

Hi there, Thanks so much for the awesome review! I'm delighted our app does everything you need and that you continue to use it. It was my pleasure assisting you today! I'm here should you need anything else. Have a great day, Kitty

5 / 5 Share
Nov. 8, 2023

Jessica was amazing! She helped me out with everything and even suggested some improvements which made the customer experience easier and more dynamic. Super helpful app for businesses who have complex shipping and pickup requirements. **Zapiet admins: Give that woman a raise before I hire her! :))

Store Using app Total reviews Average rating
Via Lactea PR About 3 years 1 5.0
Developer Reply

Hi Francesco, Thank you very much for leaving such a lovely review! It was a pleasure chatting with you and ironing out a few details of our Zapiet - Pickup + Delivery app. Please do not hesitate to reach out again if you have any further questions. Cheers, Jessica

5 / 5 Share
Nov. 7, 2023

We have been using this app for a year, and it has been a great fit for our needs. The app continues to be updated, and the customer service is excellent and responsive.

Store Using app Total reviews Average rating
向陽房 SHINEHOUSE About 1 year 6 5.0
Developer Reply

Hi! Thank you for your fantastic review and your year of support! We're thrilled to hear that you've found our app Zapiet - Pickup + Delivery to be a great fit for your needs. We appreciate your kind words and we're always here to help with any questions or suggestions you might have. Cheers to many more years to come! 🎉 Warm regards Betty

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