All reviews

Rating Breakdown

  • 5
    88% (1,358 ratings)
  • 4
    5% (76 ratings)
  • 3
    1% (17 ratings)
  • 2
    1% (17 ratings)
  • 1
    5% (72 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 28, 2019

Great APP, really easy to use ! We use it since 6 months and it helped us to grow our business ans to stay focus on our productions. The team is really professional, they answer really fast and clear. thanks a lot to Ismael :)

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 26, 2019

We are using this app to deliver locally and set parameters around that. The support team has been incredibly responsive and helpful in tweaking it over the last 30 days as we test its usability. We're very happy now with how it works for us. Especially appreciate that they proactively follow up when I contact them, then get distracted by the many other balls in the air running a business. They don't let issues fall through the cracks. Great job Zapiet!

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 21, 2019

The team helped me super well on all fronts. The service is very fast, nice and kind help. Thanks for everything!

Using app

19 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 19, 2019

This app is great and the support team has been fantastic! The team was very friendly and quick to help me get the app set up the way I needed. Thanks again to the support team!

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

May 24, 2024

The entire team at Zapiet are super ROCKSTARS... always and forever on our side! Stephane is our hero of the day .. he was able to quickly access and resolve the issue we were having with a conflicting, recently-installed app and guide us to safer waters. I cannot thank Zapiet enough for the value their app brings to our small business.

Using app

Over 8 years

Total reviews

6

Average rating

5.0

Developer Reply

Hi there, Thank you so much for your wonderful review! It's great to hear that your experience with our team and app have been that good. Your feedback inspires us to keep aiming higher and if you ever have any suggestions or need assistance, don't hesitate to reach out! -Steph

5 / 5 Share

Nov. 14, 2019

This has changed how we offer delivery, pickup and shipping options to our clients. The team responds incredibly fast and they can pretty much set rules to make your store checkout process work the way you want!! Thanks so much guys!

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 14, 2019

The app itself is fantastic, and the support team are incredible. We recently updated our Theme and it really messed with a lot of the apps that we had installed. Of the dozen or so apps that we use (and needed to reach out to), Zapiet have by far been the most friendly and efficient team. They've even helped us with aspects of our Theme upgrade that fall outside their actual app, which has been so helpful. Can't recommend enough - Thank you again to the team!

Store

Landeau

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Nov. 14, 2019

Wow! Ismail, you helped to get delivery working immediately on my site! Thank you for getting me up and running! You are wonderful! Thank you!!!!!!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2019

Customer service is honestly the best i've had with any app. They went into my website and made sure the whole system was setup properly. Huge shoutout to Ismail!

Using app

23 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 10, 2019

The support is awesome! Thanks guys for helping quickly and in a friendly manner! The team even checked in afterwards to ensure all was completed. Bee-linda

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 12, 2020

Zapiet is an amazing app! My store makes a lot more sense now with their feature and no other app offers this customization and features, zapiet has. 100% recommend!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 17, 2019

I was having huge issues with customers choosing the wrong shipping type, choosing store pick up when they live out of state. choosing delivery when they live outside the delivery zone etc. The post code checker for deliveries means I can set a maximum distance for driving. I can choose the default shipping type, customise rates, customise notifications etc. I had a few issues getting it started due to needing some code changed in my shopify theme but Sandy fixed it in the time between I went to bed and when I woke up. Great service, great app, highly recommend!

Using app

16 days

Total reviews

17

Average rating

5.0

5 / 5 Share

Oct. 9, 2019

This app is great for customers to choose if they want to go to our store and pick up their order or have it shipped. The back office is easy to use and navigate. Customer service has always been quick and helpful, thankfully!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 7, 2019

Amazing Customer Service, Support and Product. We love how we can set up our cart page for customers to choose from Pick Up, Delivery and Shipping. We were able to customize what each options can do. Amazing App, and even a better group of people to work with.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 12, 2019

The support team were really helpful and thorough in helping to resolve a cart issue recently. Would recommend them for their customer service. They truly go above and beyond!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2019

The team at Zapiet had been extremely helpful at helping me set up my first store. They are really fast to response and they also follow up to ensure all is working well on my end. Definitely recommend them!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 4, 2019

We're still working towards our official launch, but the team at Zapiet has been more than helpful, and very fast, in our set-up process. Can only recommend and give 5 stars at this point!

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 3, 2019

The people at Bold Commerce are extremely helpful, patient and friendly. Their support is A list IMHO and I'd recommend their apps to anyone who is using Shopify.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 2, 2020

I have been using the app for over 12 months now and am very happy. I use it to customise my unique delivery and pick method of my business. I am busy running my business, and the Zapiet team have been extremely helpful and prompt to make changes and updates as I have needed them. I am very appreciative of their support and follow up and would recommend Zapiet to anyone needing a customized check out with great customer service. Thank you Zapiet.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2019

I have used other apps for delivery before having the need to offer store pickup, local delivery, and shipping. This is the best app you can have, it works as described. It offers many options for customization and it is easy to set up. Customer support is stellar. I needed some tweaks to be done and Sandy, Ismail, Sam and Andy, are all great to work with and will go the extra mile to help you out. Thank you!! Highly recommended!

Using app

4 months

Total reviews

16

Average rating

5.0