All reviews

Rating Breakdown

  • 5
    88% (1,358 ratings)
  • 4
    5% (76 ratings)
  • 3
    1% (17 ratings)
  • 2
    1% (17 ratings)
  • 1
    5% (72 ratings)
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5 / 5 Share

Sept. 13, 2019

I found this app SUPER easy to set up and it gave me the exact customization I needed. When I got stuck on something, the customer support team literally replied and had it fixed within minutes!! Our store hasn't gone live yet, but from our test orders etc the app seems to be working perfectly and is a really great addition to our store.

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 6, 2021

SHOPIFY OWNER BEWARE! If you are using a SUBSCRIPTION app then ZAPIET will NOT included pickup times for RECURRING orders! It will only include date and times for the FIRST order placed by the customer but not recurring orders. This is a HUGE OVERSIGHT and a nightmare to find out when customers are picking up orders. We really like this app and have used it for awhile but with this glitch we will be looking for another app. If you're NOT using SUBSCRIPTIONS then it's a great app.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 10, 2019

To the best of my knowledge, I tried all of the store pickup apps in the Shopify app store before picking this one. It fits our needs better than any of the others. We don't use all the features (delivery, tracking pickups within the app) so the price is a little high, but the ease of use for customers has cut down on confusion so much that it's still worth it. Recommend.

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 16, 2019

Not saying this is the perfect pickup solution. But it is the best one I can find. I really like it's bulk orders status editor and pickup security code. Hope it will continue to improve on its pickup only mode in future. Also, the supportive staff is really helpful and responsive.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2019

Our store has pick up, local delivery and shipping available. Each collection qualifies for different shipping. I.e. some collections only can be shipped while others can only be for local delivery or pickup. While this function isn't available out of the box, the Zapiet team was super helpful in writing some custom code to do exactly what we needed and followed up to ensure they got it right! Their team have me great confidence.

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 14, 2019

Great app and made the move from WIX to Shopify worth it! Support team was very responsive and proposed a good solution to the feature I wanted added. Highly recommend this app & Team.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2019

Fantastic app to sort out your different delivery zones. Easy to set up and edit whenever you need. Highly recommend!!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 11, 2019

This app and the support is amazing. Thanks to Ismail for helping me fix an issue I was having with my theme. I love the way the widget works, its helped add functionality that has improved our ops and UX immensely. Thanks so much!

Store

Food St

Using app

27 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 7, 2019

I'm not one to write reviews... This app and the others that Zapiet offers were the best possible solution to all of my roadblocks and problems. This app is a very powerful tool and offers great integration with more apps allowing your store more flexibility! If you are setting it up yourself and you are having a tough time, reach out to the support team. I had the absolute most pleasant experience. They answered all of my questions (and I had a lot) and they went above and beyond what I had expected. They helped me properly install the apps and explained in detail how and why the way the work. I cannot express enough how satisfied I was.

Using app

8 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 7, 2019

Functionality is amazing and the support is even better! I will definitely recommend it for any user, beginner or advanced.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2019

I needed this app to develop our customers choice of shipping and store pick up. Once adding the app I was extremely impressed with the support provided by Sam and Ismail, they have helped me so much to ensure I get the most from this app. Sam personalised the look of the app for me and Ismail has improved our communication emails/ texts generated after checkout. No problem was too big and my questions were answered throughout the day into the late evening! Thank you!

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2019

Really great service, addressed my concerns quickly & all in all a good investment & great help to our business :)

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2019

They were up at Midnight helping us fix some problems we had on the delivery side of our business! Thank you so much for the timely response.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2019

The Zapiet App and Team ROCKS!! The app is extremely well done, and the team behind it is always ready to go the extra mile to help their customers! Krumvillebakeshop.com cherishes your hard and caring work! Thank you!

Using app

Almost 6 years

Total reviews

7

Average rating

4.7

5 / 5 Share

July 22, 2019

I installed this app as i wanted to offer delivery slots for customers, and restrict deliveries only to London (to be fulfilled by me). This app has great functionality and was able to do everything i needed. Andrew also helped me set it up and got everything working perfectly, and has even offered to make some custom tweaks. Very impressed and if you want a neat easy to use system to offer time based delivery slots to your customers, i would go with this app! Thanks!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2019

There is no better app to handle local deliveries and store pickup on Shopify. Period. We’ve been using this app for more than 3 years and couldn’t be happier. It is the most important app on our store and allows us to offer our customers the choice of delivery date and time as well as enables us to control order amounts per delivery slot, block out delivery dates, control which products are offered for local delivery and which ones are for shipping only, and much much more. Customer support is outstanding! During the years if we would have any issues and send a request, Andy and all his team would respond extremely fast, even on the weekends and would help to fix it asap. We tried and used almost all apps related to local deliveries on Shopify and prior that on Woocommerce and Magento. Nothing comes even close to Store Pickup + Delivery by Zapiet. If you want to control local delivery rates based on zip codes I would also recommend getting an additional app made by Zapiet - Delivery Rates by Zip Code. These 2 apps work great together. For our business, it’s very important that app developers are serious about their apps and consistently are updating and improving it as well as providing customer service in case there are issues. Our store is open 24/7 and we can’t afford apps managed by amateurs. Zapiet is one of the few pro developers on Shopify who are continuously improving their apps and we feel safe trusting them our deliveries management!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 15, 2019

This app has been extremely helpful in helping to organize our store's pickup/local delivery/shipping. the date/time picker with assigned time slots has been a great help and something that we definitely needed. Any time we've had issues or questions, the team has been incredibly helpful and responded quickly.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 8, 2019

The app is super helpful for my website and the whole team is great and very responsive excellent customer service. Had some issues with my new theme and he jumped right in and took care of them so everything works smoothly.

Using app

8 months

Total reviews

19

Average rating

4.7

5 / 5 Share

May 20, 2024

Stephane, offered the best customer service! I am a novice in the world of web design. I needed guidance on setting up Zapiet's delivery/ pickup app. He gave me the best customer service, ever! I really needed help and he provided it. Thank you Stephane. Sonia

Using app

Over 4 years

Total reviews

4

Average rating

4.3

Developer Reply

Hi Sonia, Thank you so much for the awesome review! We're always happy to help and go the extra mile to meet and exceed our merchants' expectations. If you need any help, we'll be here for you. -Steph

5 / 5 Share

July 5, 2019

Great features, amazing support team, and very easy to adjust according to your needs! I highly recommend this to anyone looking to offer local delivery and/or pickup from their stores.

Using app

5 months

Total reviews

1

Average rating

5.0