Zapiet ‑ Pickup + Delivery
Zapiet - Local Pickup & Local Delivery for Shopify
Rating
4.8
feedback
1,542
chart
#320
All reviews
Rating Breakdown
July 1, 2019
The app is absolutely a life saver! I tried some of the other apps and they just did not preform correctly. This is easy to setup and the only thing better than the app itself is the customer service! do not hesitate to use this! Special thanks to Ismail for going above and beyond.
June 23, 2019
Customer support for this app is the best I've experienced. The app has always functioned as advertised, but when I've had one-off questions/requests, the Zapiet team has addressed my needs fast and successfully. As a non-technical store operator, I tend to run into more than my fair share of roadblocks. One time, Andrew (the founder of Zapiet), even took time out of his evening to assist me personally with some functionality questions that had been giving me trouble. Service like this is what separates the truly great Shopify apps from the average ones. I look forward to a long and successful relationship with Andrew and his team and I am excited to experience what they build next!
June 17, 2019
App is great; the people phenomenal! Zapiet responds quickly to my questions & inquiries! Their software makes it easy for our customers to order, pick location, day and time!
June 12, 2019
Great team to work with to get any problems solved instantly. Recommending this app to anyone who's looking to help ease a customer user experience when it comes to placing an order time and pickup.
June 6, 2019
We're a 25-year-old brick and mortar pet retail business. Our entry into e-commerce has been in the works several months and just this week we launched with a big digital marketing campaign to over 80k people letting them know about our store pickup service. We were down to the wire to meet the deadline - a number of factors in play here. Our developer found an error in the method in which Zapiet was calculating taxes for our customers. He escalated the issue quickly until it somehow caught the attention of head honcho Andrew Cargill (President I think). Thanks to Andrew's responsiveness in resolving the issue we were able to keep moving on schedule and meet our launch date objectives. So far Zapiet is performing well for us and I'm confident that if we have any issues whatsoever the team there will go above and beyond to make sure we stay up and running smoothly! I look forward to growing with Zapiet behind the scenes, taking our customers where they need to go.... from store pickup, to delivery and more! Cheers to a bright future! Great job Zapiet and esp Andrew!
March 17, 2022
A very good app. It made setting up a click & collect service very easy indeed. We've been using the Store Pickup functionality since we launched our new website in 2018. We are now in the process of adding a Local Delivery service, also using the app. Have used Zapiet support on a number of occasions – they have always responded quickly and been very helpful. Update: March 2022 - used Zapiet support yesterday and they were awesome! Had a super quick response via LiveChat. They quickly identified the issue, and put things right straight away. They also flagged up another issue which I was then able to put right. Excellent support (thank you Sandy!) and an excellent app.
May 15, 2019
The best date & time picker on shopify by far, ive tried them all I am using Zapiet date & time picker and their delivery rates based on postcode and both are working flawlessly a lot more functionality than others ive tried. this is the only one that allows you to add a date & time to draft orders
May 11, 2019
I couldn't say it better than any of the 100s of great reviews below that one. All I can say is if you are doing anything retail, this is the app to have. Best customer service as well!
May 8, 2019
Very quick responses from the support team. Always friendly and helpful when I've spoken with them.
May 8, 2019
We love how this app integrates seamlessly into the shopping experience and the Zapiet team is always quick to answer questions and assist!
May 6, 2019
These guys are awesome, always at hand if help is ever needed (Sam your a star). If i could give more than 5* i would.
April 30, 2019
I would recommend for anyone who does local deliveries. Integrates with a lot of other platforms and they always try their best to resolve any issues I have.
April 30, 2019
Awesome support! They got my issue resolved within minutes. Must get app if you want a clean and user-friendly interface for your order management needs!
Using app
Over 2 years
Total reviews
2
Average rating
5.0
April 22, 2019
We are using this App to suit our complicated delivery/pick up based business. We were experiencing some glitches in the set up period and got in touch with the developers about those glitches. The App is easy to set up and use. We received their response straightaway with a solution. The team also followed up on us to find out if the solution worked and if we were happy. We have experienced nothing but really good customer service and willingness to help to find solutions. Good follow up too! Happy customer here! Thanks
April 21, 2019
We use this app to run our very successful business. It’s a great platform to work from. We have had a handful of issues regarding updates but these are always worked on quickly you the support team!
April 12, 2019
They were quick to respond and were so helpful in solving issues with a changed theme on shopify. Customer service was great!
April 10, 2019
Great app, did everything what promised, it really made my order process easier! Amazing customer service too, quick and efficient, I can only recommend it!
March 30, 2019
Customer service is fantastic, beyond all expectations. Instantaneous comprehensive support. Also, the functionality is top-notch, back-end UI is clean and beautiful. Recommended.
March 26, 2019
The app works great! I'm not super savvy with web design so I've needed Zapiet's help a few times and they made it really easy to follow and customize the app to my business needs. I had my first delivery date last week, I had 30 customers come through and it was such a load off my shoulders to have the app working for me just the way I needed it! Thanks Zapiet!
March 26, 2019
Great easy to setup plugin! Customer service was amazing, and they helped me fix all of my issues very quickly!