All reviews

Rating Breakdown

  • 5
    88% (1,358 ratings)
  • 4
    5% (76 ratings)
  • 3
    1% (17 ratings)
  • 2
    1% (17 ratings)
  • 1
    5% (72 ratings)
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5 / 5 Share

March 8, 2019

We have a brick and mortar store and an ecommerce site and we needed an app that allowed us to calculate shipping costs for local delivery and allow customers to pickup orders in store. This app does both perfectly and has all customizable options you could want. Andrew went above and beyond to make a few small changes to the way my cart was displaying and he answered a question for me minutes after I sent it.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2019

This app does exactly what I need it to do for my store, but even beyond that, the customer service was beyond helpful with customizing and making sure that I got what I needed. I was so appreciative of this!! I totally recommend this app!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2019

I had a review saying don't trust their 14 day free trial, but it turns out it was a miscommunication and they fully refunded my money. I have used it for a few weeks and I can say this: Pros: It's actually pretty robust, which great options. I've chatted with most of the employees on email and they are a very friendly and responsive bunch. Improvement: It's not for me at this stage but that's ONLY because I need separate collections to have separate rules. Some things to be picked up only, some things to be delivered only etc. That won't be an issue for the vast majority of people. Aside from that tiny hindrance, it's a great app and I wish the team the best.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 21, 2019

I operate a local bakery that will not be shipping products. We are becoming the first bakery in our market to do an extensive delivery program. This app has easily allowed me to modify the Shopify platform to meet me specific needs. The features of the app allows me to choose what products are in-store pick-up only versus in-store and delivery, determine various ways to restrict delivery, while allowing the customer to pick dates and time slots for pick-up or delivery. This is a game changer app for our industry.

Using app

9 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2019

I have been using this app for physical pick ups at pop up locations for farmers markets as well as delivery scheduling. Over the course of the past year I realize how I cannot do without this app. This has helped me set up streamline my workflow and customer service is outstanding!

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 15, 2019

Robust and useful app with many good features. Also very helpful customer service. We use the app for showing customers delivery windows and have also liked the ability to integrate orders automatically to a Google Calendar.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2019

I was getting SUPER frustrated when our check out button wouldn't work the day we were going to launch our Valentines day product for local delivery. Thankfully, Andrew came in to save the day! Not only did he fix our issue, but also edited the widget so it would match our brand better. So thankful for amazing customer service that goes the extra mile! Thank you Andrew!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 7, 2019

I am brand new to eCommerce or website building of any sort. When I went to install STORE PICKUP + DELIVERY to my Shopify store there were a few minor hiccups (caused by me of course). I was concerned because we are a florist (bethetwig.com) and it was 1 week before Valentine's day. I contacted Zapiet technical support and they were amazing!!! Ismail, Sam and Sandy each were able to log in to the back end of my store and sort out the issues. I could not believe how simple they made the process for me. I do not have enough positive things to say about how easy they made this process for me. Thank you again Zapiet!

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2019

This app has change my business! Is so easy to implement and so easy for customers to complete there orders. Mercadillo (www.mercadillo.pe) use it to provide three different shipping solutions for our customers. Also, the Zapiet team is always available and they can resolve any questions you might have with the app. Totally recommended!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2019

We use this app to schedule our orders and deliveries. The support team is amazing and helped us set up everything we needed to make the user experience through the checkout a smooth as possible. They are super fast, understand easily and on top they are very friendly. I recommend this app highly. Thanks guys!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2019

So far so good!, The Zapiet staff are super helpful and actually take the time to make sure everything is set up for you, and respond to your questions.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2019

The most comprehensive and efficient app for "pickup in store" as a shipping option. 100% recommended

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2020

The app has been a huge benefit to our store and team, in combination with Delivery Rates By Zip Code app. We unfortunately have an overly complicated local delivery system that we where able to place place in all the rules with the assistance of the Zapiet support team, since some aspects involved additional code and work arounds.

Using app

About 4 years

Total reviews

8

Average rating

4.9

5 / 5 Share

Jan. 23, 2019

It really help my online store noticed this season. App support team responded quickly on my queries. Although I need to reinstall due to the seasonality of my store. Looking forward to use this again next season.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2019

The team has been really helpful for me in the setup process i am very pleased with their follow up and their willingness to respond. great job homies!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 10, 2019

This app is really useful and fit to our need! Also, we really appreciated the Zapiet team for their prompt response to help with all technical issues and make sure that it all works out, especially to Andrew. Outstanding service. Highly recommend!

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 20, 2019

Maybe the best app to offer pick up and local delivery to your customers. The support team is effective and always willing to help you . This app works with modal/ajax cart if you work your code a bit, see example on my store : oops-livraison.fr

Using app

Over 2 years

Total reviews

3

Average rating

4.3

5 / 5 Share

Dec. 6, 2018

Love this app, does exactly what i need it to do for my florist shop so people can choose delivery dates or instore pick up, The team at Zapiet have been amazing at fixing things when i changed my theme over to a new one

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Dec. 4, 2018

This app has been super helpful in allowing our client to add delivery/pick-up functionality to their site. The support team was responsive and chatted with us about some functionality needed to fit our site and get things running 100%. So far so good!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2018

The app itself works pretty decently, but what I'm really giving 5 stars for is the swift, empathetic, and awesome team behind this app! They we're great with helping us out when our shop was having trouble with the programs. They're staff responded quickly to our inquiry, and was patient with us and our lack of knowledge. They fixed the issue without needing hardly any of our (precious) time and courteously notified us when the issue was resolved. The app itself has been used a handful of times by locals, especially those requesting they're items are giftwraped, which is awesome. We love this app during the holiday season!

Using app

9 months

Total reviews

3

Average rating

4.7