Zapiet ‑ Pickup + Delivery
Zapiet - Local Pickup & Local Delivery for Shopify
Rating
4.8
feedback
1,542
chart
#320
All reviews
Rating Breakdown
Sept. 22, 2023
This is a great store pickup + delivery app! The support team is very quick to respond and is always very friendly and helpful. An honorable mention to Jessica - she is extremely helpful and is very prompt in her replies! She's versatile in her explanations and does a fabulous job adapting information so it's easily understood by those who may not be technologically inclined.
Hi Chantelle & Michelle, Thank you so much for your lovely review It's always a pleasure chatting with you both and helping you with different aspects of our Zapiet - Pickup + Delivery app. Please do not hesitate to reach back out if you have any other questions or need any further assistance. Cheers, Jessica
Nov. 26, 2018
The support we received from Andy at Zapiet has been incredible. We're a start up company and wanted to give our customers the flexibility to select delivery dates and times for their meals to be delivered, as well as giving them the option to pick up their order from our premises. Sometimes, it can feel like your searching the Shopify app store for something that doesn't exist, but as an out of the box solution, it looks like we may have found exactly what we were after! No request was too big or small and Andy turned things around in a matter of hours for us meaning we can launch our store without a worry. Thank you again!
Nov. 16, 2018
Great app, with out it my business wouldn't be posable. When ever I needed help or if there was an issue the Zapiet team was always responsive and helpful no matter what the issue is. Thank you guys, I look forward to staring my business.
Nov. 8, 2018
This app is fantastic and the support is equally as fantastic! Support really helped with the big as well as small issues we had, and it looks great and very professional when customers use it to checkout. It is easily the best store pickup app available. Thank you guys for all of your help!
Nov. 7, 2018
I cannot say enough good things about this APP! The support I have received is outstanding, and the cleaness and functionality of the App itself is second to none! To be able to offer both instore and delivery will potentially double our sales, well worth the price! Good on you Zapiet, well done!!!
Nov. 6, 2018
Not only amazing App but amazing customer service! I needed an app like this for my store and couldn't have been happier with the outcome. The app is extremely user friendly and the staff and Zapiet are super helpful and nice. Sam helped me step by step with setting up the app and walking me step by step to understand everything that the app is capable of doing. This app is a must if you are looking to set up pick up and delivery for your items.
Nov. 4, 2018
Using this app for local delivery to my town in Australia. The staff have been incredibly helpful and quick to respond. Thankyou so much! Would highly recommend!
Nov. 4, 2018
SP+D is working awesome for me. Whenever an issue was encountered a developer from Zapiet responded as soon as they could given the time difference from CA to Europe. And went into our site and fixed the issue ASAP. We have store pickup, local delivery, and nationwide shipping working flawlessly. Local delivery is feeding info to Deliv just fine. And this app works great with Zapier. When an order is placed, no matter the fulfillment type, SP+D sends all required data to our orders spreadsheet and Slack channel via Zapier. Yes it takes times and patience and know-how to make all this happen, but once it's done it all works like a Swiss watch. I highly recommend this app! A+
Thank you so much for your review, Lenore! We're thrilled Zapiet - Pickup + Delivery is working so well for you. Your recommendation means a lot to us! If there’s anything else we can assist you with, please let us know. We’d be delighted to help. ✨ Have a wonderful day! -J Barjum
Feb. 26, 2022
We ran into an issue with this app that prevented customers from checking out. I messaged support and their response was almost immediate. I was on the phone resolving the issue within minutes. Shout out to Klaudia who went above and beyond to make sure I was completely satisfied.
Oct. 25, 2018
The app is doing exactly what it supposed to. We have plenty of customization we can make. Very versatile app. The support is very friendly and clear in their explanations.
Oct. 25, 2018
Fantastic app. Staff is very nice and helps you little changes for your preference. Very good for local delivery..
Oct. 18, 2018
Zapiet's Store Pickup + Delivery app has been crucial for our online business. On top of that, their support team has been nothing but helpful. They've gone above and beyond to make sure our site is working correctly in time for the holidays, even making time to schedule a phone call in spite of the 8 hour time difference. We can't say enough good things about this app and the team that makes it happen!
May 7, 2024
We needed some help getting the app integrated into the site - and Zapiet did a fantastic job of supporting us. We love what they did! Jessica was a huge help!!
Hi Zach, Thank you very much for taking the time to leave such a lovely review! It was our pleasure helping you to set everything up in our Zapiet - Pickup + Delivery app and making sure that it was all working and generating the correct rates at checkout. If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica
April 14, 2020
The developers are super helpful. The support has been spot on. I have run into several road blocks and they have helped me over and over again. I have tried other websites to do what I needed to do but this app did what i needed.
Oct. 13, 2018
This app is fantastic! I was building a website for a client, and the Zapiet support team has been nothing short of amazing - we ran into a few small bumps, which the team remedied quickly. They explained the solutions in ways I could easily understand, and both Zapiet apps I'm using run perfectly with the site. Highly, highly recommed - I doubt there's a better looking app or more responsive support team out there! Plus my client is blown away by how simple it is to use! You won't regret this purchase.
Oct. 8, 2018
This app was great for helping us with setting up store pickup and delivery. The team has also been absolutely amazing in responding in a timely manner and helping us with any kinks we've run into. Easy to use and would highly recommend. Kudos to this app and the whole team!!!
Oct. 8, 2018
I had a problem with some settings over the weekend. I messaged tech support and received immediate help from Sam and the issue was resolved! Thanks. We love the app.
Oct. 5, 2018
I love this app! It is great, and easy to use. The support team is great at quickly resolving any issues I have setting it up as well! HIGHLY Recommend!
Jan. 13, 2022
Fantastic app and amazing support. Helped me sort out a complex issue in a matter of minutes. My client is ecstatic!
Hi there, It was so awesome chatting with you and I'm really happy that I was able to help you and your client! Cheers, Jessica
Oct. 1, 2018
I use this app to allow for food delivery. It didn't work perfectly as we wanted when we installed the app but every time we have asked for help the Zapiet team was quickly able to help us. It's working as we want now and the team knows what they are doing!