All reviews

Rating Breakdown

  • 5
    88% (1,358 ratings)
  • 4
    5% (76 ratings)
  • 3
    1% (17 ratings)
  • 2
    1% (17 ratings)
  • 1
    5% (72 ratings)
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5 / 5 Share

June 7, 2018

A wonderful app with amazing support. Exactly what we needed to offer shipping / pickup options on a certain set of products.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2018

This app is AMAZING, simple, yet rich in functionality. If you plan on offering, picking, delivery, and or shipping look no further. This app does it all and does it well. I am genuinely impressed with all that it does. Within 48 hours I had an on-demand delivery service connected and ready to deliver goods to all my customers. It was so easy. The support is amazing too. I've asked plenty of good and dump questions and they respond back politely and promptly with concise and helpful answers. Highly recommended. Install it already.

Using app

Almost 2 years

Total reviews

11

Average rating

3.9

5 / 5 Share

June 6, 2018

This app is awesome, and really fills a void in Shopify, allowing Pick Ups from our Retail locations. This app consistently works, and doesn't leave a bunch of junk in your account if you need to uninstall (but why would you?). Support is also very helpful, and quick to resolve any issues you may run into.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 28, 2021

Awesome apps!!! The best delivery apps on shopify! I have been using for few years, the team keep updating new features to keep customer happy, great job!

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 25, 2018

App works great!. Awesome customer support!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2018

I've used a couple of apps that offer Pickup for Shopify, but this one has been the best, by far! We had a couple of very minor issues, but Sam and Andy were able to fix them for us very quickly. I would recommend this app over any other Pickup and Delivery app out there!!!!

Using app

Over 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 17, 2018

I haven't come across an app so important that I cannot live without it. Here at Fishandmeat, this app is a lifesaver controlling end to end delivery and logistics needs and we are forever grateful to the team. And the best part of it is that you get one of the best customer services in the industry, the team is so supportive and helping that every issue is clearly dealt and fixed proactively saving our day... This is the best part where they are there for you 24X7 supporting any issue you face ( there are literally none ) but if you have one, these guys are there for you. Kudos to the zapiet team for coming up with a brilliant app and most importantly unparalleled customer service Thank you, from the bottom of my heart. I would rate a 100 star. But that's not there unfortunately Lots of love from India :)

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 16, 2018

This is a great app. It's very well developed and allows us to offer in-store pickup for our customers. Plenty of customization, but the app remains clean and super easy to manage. Support is Fantastic. Every email\request has been answered timely and issues resolved and questions answered.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2018

Probably one of the best thought out apps there is out there. Almost everything has been considered for us (the merchant) and also the customers using it. In depth FAQ/instructions which are extremely detailed, and if there is something else you need, both Sam and Andy are very helpful, fantastic customer service and knowledge. With the restrictions we have with Shopify checkout, I feel that this app does the absolute max to minimise them, highly recommended and i look forward to my customers using this feature and what else these guys can do! Top marks. Thank you

Using app

3 months

Total reviews

19

Average rating

5.0

5 / 5 Share

May 5, 2018

Both Sam and Andy were beyond helpful. I needed the icons in the middle of the Cart page, whereas it was on the right side and it just didn’t look good. I wrote them and the issue was resolved within 48 hours. Yes, you heard it right, just under 48 hours, it was done. And the result was beyond my expectation. If you are ever considering Local Pickup or Delivery, don’t think twice. Thank you guys for making it so much easier.

Store

Oleamea

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 4, 2018

I had some troubles with the app after an updated rolled out. After a few emails, I decided to turn to Facebook for support. Support was quick and helpful. I would highly recommend the app as it simply works. Documentation is fantastic in their support forms as well.

Using app

Over 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 28, 2018

Sam is always helpful and willing to respond even during the weekend. Although we are not familiar to coding, he is so patient and helpful throughout the process, excellent app if you want to do delivery and pickup at the same application, well done

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 7, 2018

Andrew has been SO HELPFUL. I emailed him asking if he could integrate this app with Enitures "WWEX Freight LTL" Shipping App and he has been corresponding with Paul (Owner at Eniture) to help get the integration. I will be able to offer Will Call for my customers now through my website. Thank you guys so much! I really appreciate all your help, you've gained a customer for life!

Using app

Almost 5 years

Total reviews

5

Average rating

5.0

5 / 5 Share

April 3, 2018

I am so impressed with the Zapiet app. Andy and Sam have done an amazing job understanding customers and making sure it is full of useful features. Best part is they are continually working on new features and so just when you think it perfect it actually gets better! I highly recommend to anyone looking to increase sales by offering local delivery, store pick-up and/or shipping.

Using app

About 5 years

Total reviews

3

Average rating

5.0

5 / 5 Share

April 2, 2018

I've installed Store Pickup + Delivery app, firstly I modified the code to filter our available products for Pickup but I'm really surprised because after a month later this feature is available to select the product. Great Job Sam and Andy. I recommend to shopify store. install it easy and special thanks to Sam who answered every questions and fast response.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2018

Best app by far! The app and the developers are a treat to work with. Don’t think twice, the app works flawlessly, and in case it doesn’t. The developers will fix it. I haven’t received this type of service anywhere. My customers enjoy the option to select a date and time, and it gives me the flexibility to set my times the way I need them to be.

Using app

3 months

Total reviews

2

Average rating

3.0

5 / 5 Share

March 27, 2018

Awesome customer service and easy to use app ! Thank you so much !!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2018

This app is BY FAR the best pickup + delivery application on Shopify (and I tested many). The functionalities and features are way more advanced than others and the support is second to none. Sam was my main point of contact and he helped me with installation, as well as all other questions I had. He was very nice and professional. Highly recommend!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2018

This app delivers exactly what you think it would do. We had a couple of problems/bugs after install but the support team helps us to solve these. Just be careful if your Shopify theme isn't from the official Shopify website. Talking about the support team, they're friendly and answered my interrogation in an ok time. (1 or 2 business day) They have been able to customise their app to our store, and it's very appreciated! Would recommend for our futur customers!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2018

This app has been great for what our store needs. However, there were a large amount of frustrating bugs that kept on appearing after install, which were only found after customers sent messages being unable to checkout. I would rate the app lower because of that, but Sam has provided impeccable customer support in fixing all of these issues ASAP. An app like this is extremely complicated from a technical perspective, so bugs unfortunately can not be avoided! Use this app regardless, and know that their technical team is there 24/7 to jump right in and fix anything. Short of Shopify creating their own seamlessly integrated solution, this is the best option. I did compare this app to another competitor's app that was priced much lower, but you definitely get what you pay for here. Beyond Zapiet's A++ customer support, the back end UI is intuitive, clean, organized and user friendly. The other competitor's app felt clunky, unorganized and broken. Spend the extra money, it's worth it.

Using app

Over 4 years

Total reviews

1

Average rating

5.0