Zapiet ‑ Pickup + Delivery
Smarter delivery options for pickup, local delivery & shipping
Rating
4.9
feedback
1,620
chart
#425
All reviews
April 2, 2021
I FULLY UNDERSTAND THE APP, THE HELP SUPPORT WAS AMAZING. SF WAS SO HELPFUL. ONCE I UNDERSTAND WHAT THE APP AND HOW IT WORKS FOR MY STORE, THANKS ZAPIET
Hey there, Thank you for the kind review! I'm glad we were able to help get started with our app and if you need any extra help along the way, we'll be there for you as well :) Stephane
April 1, 2021
Incredible app. It is loaded with a ton of features and if set up correctly will make you a happy business owner. Some useful features include more than one delivery radius, custom error messages, icons or radio list selections, shipment arrival dates, cutoff times, etc. Check out how well it works on our www.miflavour.com website. Hint: Don't bother trying to set up the app by yourself. I have coding experience and it was overwhelming for me to figure out all the features by myself. As soon as you download the app, reach out to their customer service for a ticket and they will assign a service rep for you to work with. He/she will help set everything up per your needs. There is no limit on how much support you need. They are quick to resolve any issues or answer any of your questions. Our rep, Stephane, has been fantastic to work with. A+
Hey there, Thanks a lot for the very kind review! We are here to help you as your business grows. Never hesitate to reach out with questions or for assistance :D Stephane
March 31, 2021
App works really well and provides more functionality than Shopifys native local collection and local delivery. Excellent support team - a pleasure to work with.
Hi there, Thank you very much for your review! I'm glad you're enjoying using our app and that I could help you out over live chat. Please don't hesitate to contact us should you need anything else. Have a great day! Flora
March 25, 2021
The help and support from Stephane was second to none when getting this all set up! I am very much looking forward to moving my business forward!
Thank you sooo much for the kinds words! I'm happy we were able to get everything setup the way you wanted and I thoroughly enjoyed our setup session together! My team and I will remain available should you need any help or guidance and to help your business grow in the future :D Steph
March 24, 2021
We have been using this app for a year now and it works fine. Recently we made some changes and could figure out what was wrong. After contacting support they helped us right away and solved our problem. We are very satisfied.
Hi there, Glad to hear we could help you out of a pickle! Thank you for taking the time to leave us this feedback! Best wishes, Bogi
March 23, 2021
Great app. Any functionality you think you need, this app has got. We had to test different apps to find one that works, and this one is a clear winner.
Hi Saro, Thank you very much for your review! I'm glad our app has been a good fit for you. Please don't hesitate to reach out if you need anything else. Have a great day! Flora
March 30, 2025
This app allows for lots of different pickup/delivery options which is wonderful, but the best part about it is the support team. They are always available, and I always get to talk to a real person who can a) walk me through what needs to be done b)do it for me, if needed, and c) tell me the ins and outs of the app - like how to get things set up. SO helpful!
Hi Blair, Thank you so much - what an incredible review! On behalf of the whole team, we really appreciate your kind words. (: It was a pleasure speaking with you and helping you set up your delivery methods. We're always here to help, so don't hesitate to reach back out. Have a wonderful day! Anggy
June 12, 2024
This is the best app if you're looking for an app with store pickup, delivery, and shipping at the same time. For me, the best part of this app is that I get to choose which date I could block and unblock every store location. i also can add special holiday hours. Also, I could block the specific product to the specific location, delivery date, or shipping date. IT'S THE BEST APP!!!!!! AND, AND, AND I LOOOOVE THEIR CUSTOMER SERVICE! They really help in all your needs I mean ALL!!! Sometimes I needed help that is not even covered on their app but still helping us. This app is worth every penny! Makes your business run easily! Thank you again.
Hi Zarah, Thank you so much for the wonderful review! It has been an absolute pleasure setting up the app and configuring your store with you and we are really happy to hear how much you love all the features you are using! Wishing you all the best with the store and we are here as always if you need anything else. Best wishes, Charlie
March 17, 2021
I am still astounded by the fact that shopify doesn't support such useful functionality themselves, but use this app to allow customers to pick a date for pickup/local delivery/shipping, and then see orders to fulfill by date in their dashboard. It seems like they have thought of everything in terms of a smooth workflow predicting what a user needs , and even when i opened up an enhancement request, they actually implemented it! Most importantly, their support is absolutely amazing. I always get fast and friendly responses (even when it appears they are offline), and quick resolutions- I wish shopify's own support was as good as this. Keep doing what you are doing!
Hello there, Thank you for your kind words! I'm really happy to read your appreciation of our app and how we have been able to assist you. Don't hesitate to reach back to us, if ever you need assistance or even have another enhancement request. It is with feedback from our merchants that we can grow. Thank you, Sandy and Flora
March 17, 2021
Made the best decision to add Zapiet to my online store. Robert was super helpful and patient with me although i had many questions. Onboarding was super smooth and easy. Thank you Robert for your help! appreciate it.
Hi Irene, Thanks so much for the wonderful review! I'm glad to hear that you're now up and running and it was my pleasure assisting you. Regards, Rob
March 13, 2021
I was stressing out as it was Saturday night 7pm and we had just popped out a newsletter! Flora assisted with quickly fixing some urgent issues with products not showing I had via the chat feature! Incredible service and so fast and efficient! Thank you for fixing my problem so quickly! We can now get back to doing what it does best - delivering cake! Jess - Business Owner
Hi Jess, I'm glad I could get the issue resolved for you. Please don't hesitate to reach out if you ever need anything Have a great day! Flora
March 11, 2021
Sandy was great! Helped resolve my issue quickly. This application is also simple to use, I definitely recommend it if you have shipments that require rules and cutoff dates.
Hello there, It was nice talking to you on our live chat! I'm really happy that you appreciate our application and my help. Don't hesitate to come talk to us again, if there is anything else we can help you with. Thank you! Sandy
March 10, 2021
Great app. Really helpful support too. Definitely recommend this app for pick up and local delivery solution.
Hi there, Thanks for taking the time to leave us feedback! We're really happy to hear you recommend the app, and our support is at the heart of what we do so glad to hear you had a positive experience with us. Best wishes, Bogi
April 19, 2021
This app, combined with Delivery Rates by Zip, was exactly what I needed for my small farm and nursery business. We only offer local pickup and local delivery and until I discovered these apps I thought it would be impossible for customers to check out correctly. I ran into some technical issues that were confusing for me but customer support, Stephane and Lisa, resolved my issues quickly and efficiently Update 4/19- Stephane once again helped me through a problem that I had created myself and could not wrap my head around!!
Thank you for taking the time to leave such a great review! We were glad to assist you in setting up the app. If you have any further questions, we would be more than happy to hear from you! Best regards, Lisa & Stephane
March 9, 2021
Robert was very helpful and helped us to achieve what we want! He has followed through the problem with us and replied asap. Highly recommended!
Hi Tracy! Thank you so much for your kind words :) I'm so glad to have found the problem and get everything up and running for you! Cheers! Rob
Feb. 25, 2021
Shopify you can setup real quick and with the Zapiet extension it becomes a great tool for managing your sales. Good app, great support!
Hi, Thanks so much for the review! We're happy to hear you like the app and have made use of our support as well! Best wishes, Bogi
Feb. 25, 2021
We've been using Zapiet since we launched our store and support has been amazing from day 1. They respond immediately when we have concerns or need help with the system.
Hi there, Thanks for being with us from the beginning and giving us your trust! We're here for you anytime :) Best wishes, Bog
Feb. 25, 2021
I highly recommend this app. Customer support was fast to respond and help me with the setup. Now everything is working smoothly :)
Hi, Thank you for your review! Glad I was able to help you quickly today :) Best wishes, Bogi
Feb. 25, 2021
The Support is crazy fast! Outstanding! Thanks to Sandy!! Logged in and solved my issue within 5 minutes.
Hello there, It was great talking to you on our online chat. Don't hesitate to reach back if there is anything else I can help you with. Wishing you a great day! Sandy
May 3, 2021
Great Support. Had trouble initially but they bent over backward to make sure everything was working.
Thank you for your very kind words and as I mentioned, please do not hesitate to jump back on the live chat if you have any other questions or need assistance. Best wishes, Jessica