Zapiet ‑ Pickup + Delivery
Zapiet - Local Pickup & Local Delivery for Shopify
Rating
4.8
feedback
1,542
chart
#320
All reviews
Rating Breakdown
March 19, 2018
Excellent app, having tried several similar apps this one is head and shoulders above the rest, exactly what we needed for our store. Support is superb, had a couple of minor issues and support responded immediately in the evening and worked til midnight to ensure everything was working correctly. Very very impressive, highly recommend Zapiet.
March 19, 2018
We couldn’t be happier with this app. Our site is custom built and we needed the capability to customize delivery, shipping and pickup options for each product. We were able to accomplish everything on our wishlist with this app. Customer service is above and beyond. If we could give them 10 stars, we would.
March 17, 2018
This app works great, has all the options you should need for a local delivery service. The support is AMAZING, I usually receive a reply and a fix within an hour. Keep up the good work guys!
March 16, 2018
The support team at Zapiet is amazing. Their response time is quick and they are happy to help. I was lucky enough to have a couple of chats with the developer(s) because I had a unique situation. They were so patient and explained things thoroughly. I highly recommend this app!
March 12, 2018
Great App and fantastic support from the Zapiet team. This app works fantastic across multiple store pickup and delivery locations as well as handles complex shipping rules. A perfect choice for those looking for multiple shipping methods that all work together seamlessly. Highly recommended to all.
Feb. 27, 2018
We just installed the app, and the team was so helpful in getting the app configured with our theme.
Feb. 25, 2018
Great App and once fully implemented on my site I should be able to stop using some other complicated shipping apps/processes. Had some minor install issues due to my site customisations but the team provided me with excellent support that allowed me to solve my challenges. Ironically, 3-4 hours after installing and going live we had our first store pick up/click and collect customer seamlessly place an order ;-) Highly recommended.
Feb. 25, 2018
I had some difficulty installing the app at first but that wasn't anyone's fault - just bad timing. I sent them an email and got a response within 15 minutes and the support they offered was phenomenal! I have never experienced customer service like this from an IT organisation. I couldn't run our store without this fantastic app. I spent a long time researching this as it's such an important element for us, and I couldn't find any other app that can do what this one does. In short, a great app with a great support team behind it. I wouldn't hesitate to recommend.
Feb. 23, 2018
If you offer pick up and local delivery this really is an APP you can’t be without. The support is second to none, Sam has always been just an E-mail away with advice and and helping hand along the way. Carlsberg don’t make Shopify Apps but if they did...... Top APP... Top guys.
Feb. 22, 2018
We literally could not operate our business with out this app (or at least it would be significantly more difficult). This app is essential for any business that offers a combination of pick, delivery, and shipping. We have retail locations where we offer pickup of healthy prepared meals, local delivery that we deliver using an in-house team, and are getting set up to ship using 3rd party carriers. The app informs customers of these options as part of the checkout process in a seamless, easy to use way, and allows us to easily manage and fulfill the different kinds of orders on the back end. And a HUGE thank you to Sam for some of the quickest and most thorough customer service we've experienced. If there is a problem it gets fixed super quickly or a solution is queued for the dev team--they are very responsive to the feature requests of merchants. Thank you Zapiet team for creating such an essential app for our business!
Feb. 6, 2018
Really love the new features on the app. We needed a reliable app that can allow our customers the option of picking it up from our warehouse or having it shipped to them. Adam really came through for us, and got the app up and running on our store quickly. He's incredibly thoughtful and patient. Cheers to the Zapiet team!
Aug. 31, 2023
I spent hours trying to figure out the problem I was having. I started a live chat and Jessica was able to quickly Identify the problem and correct it. Very nice and polite. Thank you Jessica!
Jan. 19, 2018
Sam you are absolutely amazing! Unfortunately I haven't spoken with Andy. But I'm sure he is just as awesome as Sam is! Sam was fantastic with answering pretty much every single question I had! Trust me I had plenty. All new to this, and Sam made me feel very comfortable with setting up store pickup + Deliveries! With just a two man operation they answered pretty quickly to e-mails. Which to me says a lot! Honestly, I would recommend this app if your looking for awesome people to work with and this amazing app for your website! It`s deffintly a game changer for sure! Thank You Sam!
Dec. 11, 2017
Store Pickup + Delivery was the perfect solution for our interior design/home furnishings shop. Many of our items are heavy and expensive to ship. The ability to designate specific products for local delivery and/or store pickup makes our lives so much easier. Moreover, Sam and the team at Zapiet were amazing in helping us get things set up and ironing out the one or two wrinkles we ran into.
Nov. 25, 2017
This is really working well for our store (https://www.autoskinz.com) as some products we carry can't be sold online. This allows us to offer and pay for those items online but finish the transaction in person. Great app!
Nov. 19, 2017
A previous reviewer said "an elegant solution to a very messy problem" and I heartily agree. A nice-looking app, which does exactly what we need. And great support as well.
Nov. 15, 2017
Not only does this app work flawlessly but we received phenomenal support from the Zapiet team! Thanks in particular to Sam, for helping us achieve the results we desired. Honestly, if you’re going to get one app on Shopify — make it this one!
Nov. 15, 2017
If you're looking for Store Pickup and Delivery choices for site, this app is the perfect choice. It looks great and works superbly. When we changed our theme we experienced a minor issue which was rapidly resolved over a weekend! Only a few hours later all was working perfectly again. Excellent support from Zapiet!
Nov. 6, 2017
This app is PERFECT for local pickup, delivery and national delivery. The support from the developer to integrate it into our site was absolutely fantastic. If you are looking for an app that provides options for local pickup, local delivery and national delivery then this is the ONLY APP YOU NEED. Many thanks to Sam from the support team for going above and beyond the call of duty.