All reviews

Rating Breakdown

  • 5
    88% (1,358 ratings)
  • 4
    5% (76 ratings)
  • 3
    1% (17 ratings)
  • 2
    1% (17 ratings)
  • 1
    5% (72 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 19, 2018

Excellent app, having tried several similar apps this one is head and shoulders above the rest, exactly what we needed for our store. Support is superb, had a couple of minor issues and support responded immediately in the evening and worked til midnight to ensure everything was working correctly. Very very impressive, highly recommend Zapiet.

Store

Mtest84

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 19, 2018

We couldn’t be happier with this app. Our site is custom built and we needed the capability to customize delivery, shipping and pickup options for each product. We were able to accomplish everything on our wishlist with this app. Customer service is above and beyond. If we could give them 10 stars, we would.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 17, 2018

This app works great, has all the options you should need for a local delivery service. The support is AMAZING, I usually receive a reply and a fix within an hour. Keep up the good work guys!

Store

Coughy

Using app

Over 2 years

Total reviews

3

Average rating

3.7

5 / 5 Share

March 16, 2018

The support team at Zapiet is amazing. Their response time is quick and they are happy to help. I was lucky enough to have a couple of chats with the developer(s) because I had a unique situation. They were so patient and explained things thoroughly. I highly recommend this app!

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

March 12, 2018

Great App and fantastic support from the Zapiet team. This app works fantastic across multiple store pickup and delivery locations as well as handles complex shipping rules. A perfect choice for those looking for multiple shipping methods that all work together seamlessly. Highly recommended to all.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 27, 2018

We just installed the app, and the team was so helpful in getting the app configured with our theme.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2018

Great App and once fully implemented on my site I should be able to stop using some other complicated shipping apps/processes. Had some minor install issues due to my site customisations but the team provided me with excellent support that allowed me to solve my challenges. Ironically, 3-4 hours after installing and going live we had our first store pick up/click and collect customer seamlessly place an order ;-) Highly recommended.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2018

I had some difficulty installing the app at first but that wasn't anyone's fault - just bad timing. I sent them an email and got a response within 15 minutes and the support they offered was phenomenal! I have never experienced customer service like this from an IT organisation. I couldn't run our store without this fantastic app. I spent a long time researching this as it's such an important element for us, and I couldn't find any other app that can do what this one does. In short, a great app with a great support team behind it. I wouldn't hesitate to recommend.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2018

If you offer pick up and local delivery this really is an APP you can’t be without. The support is second to none, Sam has always been just an E-mail away with advice and and helping hand along the way. Carlsberg don’t make Shopify Apps but if they did...... Top APP... Top guys.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2018

We literally could not operate our business with out this app (or at least it would be significantly more difficult). This app is essential for any business that offers a combination of pick, delivery, and shipping. We have retail locations where we offer pickup of healthy prepared meals, local delivery that we deliver using an in-house team, and are getting set up to ship using 3rd party carriers. The app informs customers of these options as part of the checkout process in a seamless, easy to use way, and allows us to easily manage and fulfill the different kinds of orders on the back end. And a HUGE thank you to Sam for some of the quickest and most thorough customer service we've experienced. If there is a problem it gets fixed super quickly or a solution is queued for the dev team--they are very responsive to the feature requests of merchants. Thank you Zapiet team for creating such an essential app for our business!

Using app

About 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 6, 2018

Really love the new features on the app. We needed a reliable app that can allow our customers the option of picking it up from our warehouse or having it shipped to them. Adam really came through for us, and got the app up and running on our store quickly. He's incredibly thoughtful and patient. Cheers to the Zapiet team!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 31, 2023

I spent hours trying to figure out the problem I was having. I started a live chat and Jessica was able to quickly Identify the problem and correct it. Very nice and polite. Thank you Jessica!

Using app

Over 5 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 19, 2018

Sam you are absolutely amazing! Unfortunately I haven't spoken with Andy. But I'm sure he is just as awesome as Sam is! Sam was fantastic with answering pretty much every single question I had! Trust me I had plenty. All new to this, and Sam made me feel very comfortable with setting up store pickup + Deliveries! With just a two man operation they answered pretty quickly to e-mails. Which to me says a lot! Honestly, I would recommend this app if your looking for awesome people to work with and this amazing app for your website! It`s deffintly a game changer for sure! Thank You Sam!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2017

Store Pickup + Delivery was the perfect solution for our interior design/home furnishings shop. Many of our items are heavy and expensive to ship. The ability to designate specific products for local delivery and/or store pickup makes our lives so much easier. Moreover, Sam and the team at Zapiet were amazing in helping us get things set up and ironing out the one or two wrinkles we ran into.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 25, 2017

This is really working well for our store (https://www.autoskinz.com) as some products we carry can't be sold online. This allows us to offer and pay for those items online but finish the transaction in person. Great app!

Using app

10 months

Total reviews

3

Average rating

2.3

5 / 5 Share

Nov. 19, 2017

A previous reviewer said "an elegant solution to a very messy problem" and I heartily agree. A nice-looking app, which does exactly what we need. And great support as well.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2017

Not only does this app work flawlessly but we received phenomenal support from the Zapiet team! Thanks in particular to Sam, for helping us achieve the results we desired. Honestly, if you’re going to get one app on Shopify — make it this one!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 15, 2017

If you're looking for Store Pickup and Delivery choices for site, this app is the perfect choice. It looks great and works superbly. When we changed our theme we experienced a minor issue which was rapidly resolved over a weekend! Only a few hours later all was working perfectly again. Excellent support from Zapiet!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 6, 2017

This app is PERFECT for local pickup, delivery and national delivery. The support from the developer to integrate it into our site was absolutely fantastic. If you are looking for an app that provides options for local pickup, local delivery and national delivery then this is the ONLY APP YOU NEED. Many thanks to Sam from the support team for going above and beyond the call of duty.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2017

Great support, and super helpful app for what I need!

Using app

Over 1 year

Total reviews

2

Average rating

5.0