Zapiet ‑ Pickup + Delivery

Oct. 12, 2017

The only app our store cannot live without. An elegant solution to what's otherwise a messy problem. And the customer service and support is fairly fast and extremely helpful. Definitely the best part about using a Zapiet app!

Oct. 2, 2017

Fantastic app and more importantly - really quick support. Sam made the amendments for me and actually gave himself more work by making minor suggestions to help improve the flow of the checkout. Thank you so much

Sept. 22, 2017

I have been over the moon about this app. It works exactly as intended, and with continued upgrades and added features, it has only become more valuable to our business over time. Not only is the app itself great, their customer support is even better. They are quick, knowledgeable and go above-and-beyond. I love these guys!

Aug. 26, 2017

We were able to set this up on a staging site before pushing to our live site. Sam & the customer service team were incredibly helpful - answering any question we had. Their response time was also amazing, as we were working under a time crunch. The app was easy to install and most of the work is done for you! We can't wait to see the impact this app has on our store.

Aug. 17, 2017

There was a small problem in the way my theme was configured so the guys logged in remotely and set up the whole thing for me using the settings i had tried to use before hand. Superb service, done quickly as well, I would recommend the team to anyone with Shopify accounts A++

Aug. 13, 2017

Outstanding customer support. Sam helped us make a few tweaks specific to our theme and responded quickly and followed through with everything he said he'd do. We are only using the pick-up feature, and have yet to put our site live, but I know we are in good hands. Love the customizability of the button design. They did a great job overcoming Shopify's shortcomings for this issue- I'm so happy we decided to give this App a shot!

Aug. 3, 2017

Awesome people make awesome things. The guys behind this app are super beings! attentive AF when i needed help, even adjusted an issue my theme had with configuration at the beginning! above and beyond really.. It does all that it says and is described to , and so i super recommend if that's all that you need. One of the things that was a pleasant surprise was the app can create a radius for deliveries (saved me from needing to get the easy lockdown app) - but it does not let you set inventory limits. So you won't actually see the app live on my site if you go.. - STILL AWESOME :)

Aug. 3, 2017

Great app and GREAT support! I had some trouble setting up the deliveries with ZIP Code limits and custom rates but their support team was able to handle this and just went the extra mile. I would definitely recommend this app and the support they provide!

Aug. 11, 2017

this is the best app , the support is very fast very helpful , imagine the developer writes you a code , a customized code for your purpose , Andrew and Andy are just so Friendly very smart and amazing guys. you can click on my name and take a look at my website to see how this app works, I am so happy and my customers are very happy as well. THANK YOU

Aug. 3, 2017

Really good and useful app. Amazing speed support, answer in 20 minutes and question solved. Thanks Andy and your team !

Dec. 1, 2020

Been using this app for 4 years. Sam, Andy and Team always willing to go the extra mile! Thanks guys!

July 30, 2017

This is a must have app for B&M stores with online presence. Andrew and his team is unbelievable. Here is a quick example: I emailed him an issue and he immediately responded 9:00 pm london time! Wow! who even provides support that late? Very quick with fixing the issue. The price is reasonable and they are not in the business of nickle and diming the businesses. Excellent app and excellent support.

July 28, 2017

This app works great. We have several items that are available for store pickup only and some items that are available online only. This app allows us to quickly and easily customize which items are available for each service. We changed themes and this app was no longer working, opened a ticket with Zapiet and they quickly found the issue and got it resolved for us. Was a theme issue and not an app issue. Highly recommend - plus great customer service. Thanks guys!

July 21, 2017

Support for this app is absolutely the BEST! Sam was wonderful and patiently resolved several issues I had during the initial installation. The app itself is fabulous and does exactly what it promises to do. Customizing it is easy. If you have any minor glitches/questions along the way, you don't have to worry since the customer support will be there to help make it right. I would highly recommend it!!!

July 21, 2017

Never had better support than these guys! +++++++++ Wish i could add more stars.

July 13, 2017

Six stars! This application more than any other has been of paramount importance to the success of our web store. The support team is simply phenomenal, ready to field any request or to listen to your concerns. Simply the best application and the best support team!

June 22, 2017

I would highly recommend this app as one of your key app to install if you are offering pick up service with your shopify store. (Big business or small business) Money for the app is sooo worth it. (I use the $19 per month plan) If you are just starting out with your shopify store or trying to keep your costs as low as possible, then this app has to be the top ones next to your email marketing app. Very easy to use and can customise days and calendar times for your store to work around your personal commitments eg I run my business via my home, and offer pick up service as in 'Click & Collect' service for my local customers to save on delivery costs. I can block out days that I am fully booked with kids events or a full in day with other commitments eg doctors appointments, errands days etc. Or simply blocking out public holidays where I am not open for business. Once you have things set up, this app quietly does it's own thing in the background and does it's job and speeds up my job of not worrying about arranging an appointment with customers to pick up their items. Customers happy, I am happy and have more free time too.

June 20, 2017

Wow, thank you, Andy, for your quick service!!

June 16, 2017

I am writing this review after having an issue... an issue that was not the fault of the app, but due in part to the accelerated speed of technology advancements, requirements, changes, and improvements - the alterations did not gel with the app I had previously installed (the update was available, but I am not proficient enough in the multistep revisions to save myself). I use Shopify for my store, Store Pickup + Delivery is the ONLY app I can use to meet my specific and unique needs. I called for help, and my call was answered! These guys are the real heros of today, not nearly enough credit goes to developers who keep our back of house operations running. As technology advances, and changes occur more readily and applications have to talk to other code developed by outside developers, you need to have a dedicated team of caring and competent people on your side. I will stick with these guys for the long term, they have my business, they saved my rear in a critical situation and I could never ask for more than their excellent customer service, and knowledgable responses.

June 9, 2017

Andrew had the quickest response time and was the most helpful ever! Without their customer support my site would never look and work as good as it does!