Zapiet ‑ Pickup + Delivery
Zapiet - Local Pickup & Local Delivery for Shopify
Rating
4.8
feedback
1,542
chart
#318
All reviews
Rating Breakdown
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June 8, 2017
This app is an absolute must for any shop that does pick up and deliveries. The user interface is sleek and professional looking. Customizability and scalability is great too with Sam and his team always tweaking and making it better. Sam is the man. He's brilliant and works hard to make this an amazing app. The support is excellent as well. He really made time for me and helped to make sure everything was up and running. Store Pickup + Delivery is worth every penny. All good!
June 2, 2017
This app works great and fully fits into the workflow of the company, also allowing for growth and expansion. Also, great customer support by Sam and his team. Kill'n it.
June 2, 2017
A+ support; Sam has been really helpful when adjusting CSS code, and the team have been really responsive to our queries.
May 30, 2017
Hands down the most useful app we use! Its an absolute must for any business doing local deliveries and or store pickup orders. Our business is working towards shipping nationally as well - and this app integrates seamlessly with all three fulfillment options. I'm crazy picky from an aesthetic standpoint and Store Pickup + Delivery looks awesome from a design perspective. From a functional standpoint these developers have thought about damn near everything all the way down to the breakpoint hour on order deadlines. The last thing I'll brag about is their responsiveness - I contacted them with a question and I had a response within hours!!! So rare. If you're on the fence at all - take advantage of the free trial period and try this app!
April 12, 2017
I rarely give anyone a full 5 stars but this company 100% deserves it. The app is really great for our store. We needed an option to offer local delivery plus an in store pickup option and this is the best app out there for that. Their customer service is what blew my mind. Not only do they respond right away,they go above and beyond to ensure you are taken care of and fully understand what is needed to be done. In my situation I needed help figuring out how to disable their app for specific products and they provided me the answer, upgraded my app and actually input code into my website to ensure it worked. Even after that, they continue to help me in a prompt manner on every question that I have. They are truly genuine people who care about helping their customers not only use the app but be successful in their business. I am beyond impressed and grateful I found them.
April 9, 2017
Our store needed some custom work and it was no trouble at all for Andy and his team to do! After several back and forth emails, Andy had a new code and applied it to our store for us. Everything works just as we had hoped! We highly recommend this app if you need in store pick up for your site. 100 stars from us... five does not cut it. THANK YOU ANDY!!! Sally & Gary xx
April 8, 2017
This app is right next to perfect!No words to describe the functionality, customer support and how friendly they are! The app works incredibly perfect, no issues or errors, excellent performance on all desktop,tablet and mobile versions plus the founder of the app dedicated his precious time to help me with some really demanding stuff I had!
April 7, 2017
Amazing support by Andrew and GREAT App! Don't think it twice, get this app right now!
Oct. 18, 2021
As Always, The Tech Support That Represents Zapiet is First Class. They, Once Again, Saved the Day, With an Odd Tweak I Needed, but Didn't Think to Do. They Rock. The Response Time Support from Zapiet is at the Top. Other App Companies Would Fare to Take Note. Zapiet Leads The Standard...
It was great chatting with you and thank you so much for your kind words. So glad that I was able to get the tweak done and you are back up and running. If you have any other questions down the road, please do not hesitate to send us a message. Thanks, Jessica
April 5, 2017
We started a pilot project for selling fresh and natural fruits (Indian Mangos to begin with) online (with few local pickup locations option) and for this, we had to use Pickup + Delivery APP. We are impressed and APP is stable enough and we don't have any issues so far. We had few issues with configuring it initially due to lack of experience. But, Sam and Andy responded to us very well and configured it for us. They even added an extra feature to the APP on our request. Honestly, I am very happy with the support and the APP. Good luck with your Shopify outlet. Our site where we used it: www.NaturalFoodsUSA.com We welcome you to check our site and APP usage. -NaturalFoods Team.
March 29, 2017
Our shop has been using the Zapiet Store Pickup + Delivery function for several months now. When we first started using it, Sam at Zapiet was so unbelievably helpful with helping to code the app into our checkout (truly a lifesaver!). The app itself is fairly easy to use and it's been so great telling local customers that they can now save on shipping costs if they are local and want to pick up their products from the store! Recently, we've run into several orders from customers who have somehow selected the store pickup function and replaced the store address with their home address (in an attempt to get free shipping, we assume). When I emailed Zapiet, Sam responded within a day and looked into the issue we were having. He not only explained what has been happening, but also offered to fix the problem for us! He resolved our store pickup issues with coding changes to our cart in less than 24 hours! I highly recommend using this app for your shop! And thank you to Sam and Zapiet team for all of your help!!!
March 28, 2017
Great app, especially with the latest update. The customer service has been top drawer. More than happy to help at any step of the way. Would highly recommend this app to anyone trying to juggle standard delivery, click-and-collect and local delivery.
March 27, 2017
Brilliant App and even better customer support! Was delighted with the willingness of the developer to not only answer my questions quickly but go in and make the changes themselves.
March 24, 2017
The folks at Zapiet (the team behind Store Pickup + Delivery) are the absolute best. They're a small team--like my own company--but they offer better support than any other developer I've ever worked with. We're implementing a new preorder system in an industry that's never had one before, and Pickup + Delivery is an integral part of our platform. The developers have worked with me, even creating a collaborator account on my store so they could do some of the work *for* me, in order to get our new platform off the ground. I couldn't be happier with the service they've provided or the quality of their product.
March 23, 2017
This app perfectly fits my requirement and this is an only and the best solution for stores need to manage complicated pickup and delivery schedule. More than that I am very happy with their customer service. Andrew even helped me out to solve a minor conflict with another app from other vender. FIVE STARS!
March 21, 2017
we are just getting started with the app, so time will tell as our business progresses but as far as customer service, Sam has been really attentive, easy to get a hold of regardless of time difference and has a quick fix for any issues or customizations.
March 16, 2017
I have my delivery option set with a minimum and noticed I would periodically receive orders under the minimum. I reached out for support and Sam returned a response promptly. Not only did Sam fix the issue but he took the time out to explain what I had done wrong. They're awesome! And the app is exactly what I needed:)