Zapiet ‑ Pickup + Delivery
Zapiet - Local Pickup & Local Delivery for Shopify
Rating
4.8
feedback
1,542
chart
#318
All reviews
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March 2, 2017
Terrific customer service. I can't wait until they do an upgrade to set different delivery rate areas.
March 1, 2017
We have been using this for a few months now and it works fantastically well. It allows us to support hundreds of stockists by directing traffic of our products to store and also provide easy access to a choice for consumers. The support is also very very good, always respond promptly and the only time i was made aware of a security issue which came from shopify, these guys at zapiet had already fixed it. Keep it up!
Feb. 24, 2017
5 Star rating Excellent app for local deliveries. Support was second to none cant rate these guys highly enough!!!
June 18, 2018
Excellent App! And the support provided by Sam and Andy is beyond reproach. Very very pleased with this app and its ability to handle our unusual situation.
Feb. 17, 2017
Awesome app, awesome experience. This app has totally changed the way we run our business and has led to a much more positive customer experience and increased sales. Andy and his team will work with you to provide personalized support to make sure that you are satisfied and the app works the way you need it to. If you're considering offering in-store pickup or local delivery stop searching and get this app!
Dec. 16, 2016
The Store Pickup widget looks and works great. Support was very quick and responsive to a small speed bump I encountered while integrating it into our website. HIGHLY recommend to any retailer with brick and mortar locations.
Dec. 14, 2016
Andy fixed my small implementation issue quickly and with no fuss. Great app and great service Thx! David
Dec. 12, 2016
Without a shadow of a doubt this is the best customer service I have ever received. I didn't think i was going to be able to get what i needed from the app, and the team at Zapiet just made everything work perfectly on the same day. If you can't quite work things out, please please contact them on Facebook and they will do all the hard stuff for you. Check out what they have done for us in the check out. Tom www.thescreensurgery.com
Dec. 9, 2016
Amazing support from these guys. Nothing is too much to ask. They helped solve my problem in the quickest way possible. A very special thank you to Sam!
Nov. 27, 2016
Customer service is amazing, I cannot ask for more. The application is something that will help my business grow.
Nov. 14, 2016
What could I say? These guys are fantastic! Great app! We had a lot of nuances and twists and rules that we wanted to implement. Local delivery, store pickup, tier 1 of shipping and your general shipping options through FedEx. They took their time to understand my business and figure out the best solution. They made what seemed like scrambled eggs into a perfect omelet. Thank you!
Nov. 9, 2016
We were looking for something more robust than the Shopify standard shipping features to be able to provide customer pickup, local delivery, and shipping that is easy to manage as well as efficiently communicate these options with the customers. Fortunately, we found the Zapiet Store Pickup + Delivery app that provides the exact features we were looking for. The support staff, specifically Sam, always responded very quickly through both chat and emails. Sam also worked directly with us to make a few revisions in the app features relative to our needs. Excellent support and follow-up communication during the complete process. Highly recommend!
Nov. 8, 2016
Excellent and fast help, Integration is simple, clear and easy. We have just started using Zapiet and so far we are very happy with this app.
Nov. 2, 2016
First, it's a super easy app to use, but when you do have a snag, they are amazing help!! Thank you SO much!!
Nov. 1, 2016
Seriously. 5 Stars. The app is working perfectly. I needed some support to activate it because I am absolutely a non programmer/tech head, but that's where their staff stepped in and worked their magic. And...they did it cheerfully! :)
Nov. 1, 2016
First, this is a great app that works perfectly. We were looking for a solution to manage our in-store pickup process, and using this app turned out to be the right choice. Second, the support team is awesome: requests are handled timely and beyond expectations.
Oct. 27, 2016
We had "In-store Pickup" listed on our shipping options for $0 and had multiple customers choosing the option regardless of the fact they were nowhere near our store. This lead to multiple issues with customer service; namely people angrily reaching out to ask why their order hadn't shipped yet. Most had chosen the option solely because it was the only "free shipping" available. Thanks to Zapiet we no longer deal with that issue because the store address and pickup option are clearly visible to our customers before even reaching their checkout. The app is aesthetically pleasing, the customer service at Zapiet goes above and beyond, and the it works exactly as it should... causing minimal to no confusion on the customer's end and saving us significant time sending shipping invoices for those who mistakenly used to choose in store pickup. Many thanks to Sam who got us all set up!
Oct. 26, 2016
A fantastic app for anyone who would like to deliver their goods on their own! I was able to customize my delivery schedule to my convenience and to that of my customers. The integration was easy and smooth! The support of the zapiet team- Sam and the others there- are phenomenal. They are quick, takes the pain to help you understand exactly how things work and help you out at any point throughout. A fantastic team and a great product. I highly recommend this to anyone who would like to give the option of store pickups and local deliveries on their own, to their customers. Cheers,