All reviews

Rating Breakdown

  • 5
    88% (1,358 ratings)
  • 4
    5% (76 ratings)
  • 3
    1% (17 ratings)
  • 2
    1% (17 ratings)
  • 1
    5% (72 ratings)
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5 / 5 Share

Oct. 19, 2016

Zapiet has saved hours and hours of programming for our organic prepped meals, pick-up and delivery service, The Organic Dish. We were about to launch into some expensive custom pick-up and delivery programming until we found this app which suits our needs perfectly. It's capable of selecting specific delivery zones with zip codes, custom days and times. It works like a champ. Sam and Andy are an awesome and dedicated support team. Seems like they're actually having fun with work! We give them an A+++!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2016

We are using this app to manage our Home Delivery (via carrier) and our Neighborhood Delivery (to community sites such as schools, churches, and site-hosts). It works perfectly for our unique need. To top it off... Customer Care / Support has been absolutely stellar! We had some additional help and their team were quickly there to make sure we got this up and running the way we needed it to. Big Thanks To Andy and the rest of the team at zapiet!

Using app

Over 5 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 11, 2016

Having used multiple apps on Shopify I can honestly say this has been our favourite app to date due to the incredible customer service and ease of integration. The app integrated seamlessly within our store theme and looks very smart on our checkout page. It has every feature we have needed to use and is very versatile. Sam and the team are an absolute pleasure to work with and I cannot speak highly enough of their services - the customer support is world class. Any questions or queries we had were replied to within minutes and we were up and running very quickly. They were more than happy to help out with anything we were unsure of and took the time to explain anything we queried with a step by step walk through, enabling us to learn the ins and outs of the apps features for future use. Would highly recommend this app.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 9, 2016

This app makes our checkout process much more personalized to our industry, and the support offered by Zapiet is second to none... thanks Sam and Andy!

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 30, 2016

Amazing customer service and they helped me so much make my store run smoother.Everything runs smooth now all my local friends no longer have to send me messages to send them a paypal invoice. Thank you Zapiet

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 27, 2016

This is my first review of any Shopify app, and with good reason. I am incredibly reluctant to offer my opinion on any app as none have stood out enough for me to do so. I can say, without a doubt, Store Pick Up and Delivery is the best app on the market. The incredibly customer service is a testament of how solid the boys background knowledge in the delivery/pickup field is. Customer service 10/10 App support 10/10 App quality 10/10 Functionality 10/10 Specifically, Sam has helped me get not 1 or 2, but 88 post codes (zip codes) up and running in my store for Local Delivery within the Perth Metro area, all within a extremely tight deadline. The app support was incredibly supportive, detailed, easy to understand and nurturing. No request was too big or difficult to handle, and anything that was not able to be handled within this app, a valid solution was offered. I have loved having this app installed in my store and have tried many many others. Thankyou both for your endless help!!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 23, 2016

Installed the app today with very minimal fuss - experienced a minor css issue due to our theme but Sam from the zapiet support team fixed it up for us in no time. The app itself looks fantastic, blends in with the theme perfectly and is so easy to use - and I can't speak highly enough of the after support (thanks again Sam!) 5 stars, highly recommend.

Using app

3 months

Total reviews

11

Average rating

5.0

5 / 5 Share

Sept. 21, 2016

I'm impressed with both the app and the support. These guys are a pleasure to work with.

Using app

4 months

Total reviews

14

Average rating

4.7

5 / 5 Share

Sept. 20, 2016

We have been very happy with Store Pickup + Delivery. It has helped us to offer free delivery for local orders, which is key to our business. The customer service is amazing! Andy and Sam respond to questions/problems immediately and solve them same day. Highly recommend.

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 14, 2016

I am getting ready to launch my Shopify store and have been working with Sam to set up the app to work with all the quirks of my business. He has been incredible! Quick to respond, addresses all of my questions, and works really hard to get the app to do what I need it to do. The level of customer service is extraordinary -- and very much appreciated! I am super excited about this app. I think it will be perfect for my business!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 14, 2016

Perfect app for something we needed to make our online store function as we need it to. After install there we needed a minor adjustment, but the support team is really lovely, responded very quickly and fixed it right up!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 13, 2016

We are using this for pick-up dates and times for orders. While we have yet to launch, the app does exactly as we need. Since we need it for pick-up only and not delivery, we needed a very specific type of app and this does the trick! Aside from a great app, the customer service is exceptional. The team helped me figure out what our issue was, which was a simple fix that my crew overlooked, and I have no doubt that if I ever have a problem in the future, Zapiet will answer as promptly and thoroughly as they did the first time. Highly recommended! Thanks, Zapiet!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2016

Support was top notch. Sam was great with all sort of questions I had. And even made a few custom changes so that it fit my store a better. Highly recommend.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 16, 2018

We've been using the Store Pickup + Delivery app for over 18 months and it has been crucial to our online sales, without it we would not be able to sell our products online! We originally started with one store and it has allowed us to expand our store to three different countries. Andy has been a tremendous help and we could not find any app that could come close to the versatility offered by Zapiet. Great app, great service and support! Old review: I was originally having some issues and trying to figure out where I had made an error and finally resorted to emailing support. And I really wish I had just emailed them earlier! My issue was sorted out in one hour! Support had found where I had entered the incorrect code and promptly fixed it for me. Absolutely thrilled with the level of support!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2016

I sent an email on Saturday Night. Sam responded before the sun had risen that morning and got me set-up and ready to go before lunch on Sunday. Their response time and accuracy was Awesome! I am so excited to use the app and look forward to seeing what they do in the future. Sam and Andy next time you are in Seattle let me know and your Juice is on me, thanks again! Your the Best!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2016

Tidies up store collections/click & collect nicely. Popular feature on our website so well worth the money. Really quick support when needed. Does not integrate seamlessly with Paypal and Amazon checkouts but I guess that is to be expected.

Using app

Almost 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 9, 2016

Super awesome. Definitely a must for all with brick and mortar store(s). This is the way the customer shops today, get information on the internet, purchase online and wah lah get item(s) same day. Just like what the big boys are doing. On top of that the support team is stellar. Thank you Sam and your team at Zapiet.

Using app

About 1 year

Total reviews

15

Average rating

4.7

5 / 5 Share

Aug. 3, 2016

Having a brick and mortar store, we needed to have store pick up and a shipping option available to our customers and the app allowed us to do just that in a simple effective way. The support was fantastic, very professional and timely. We ran into some trouble with the installation and Zapiets' support team tweaked the code to better match our theme. I would definitely recommend it.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 3, 2016

The customer service alone is worth 5 stars! But really, it's the pickup option that makes this app stand out. Totally recommend!

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 29, 2016

This app allowed us to carry some products on our online store, for pickup only, that we weren't able to provide to our customers in the past. Any support issue we have had were addressed and fixed in a very timely manner. We highly recommend this app.

Store

Sitstay

Using app

7 months

Total reviews

5

Average rating

5.0