Zapiet ‑ Pickup + Delivery

Great app and great, friendly service. We used this app to for its calendar feature and it was such a breeze to install. Also I have to say the staff are very friendly, and always ready to help. Would recommend to anyone!

Jessica on support was amazing. Helped me in less than 10 min cannot say enough about how pleased i am with the support

Great support! Helped with set up and updates. App works for all of the features that I need it to do

Really helps to streamline the order flow, allows you to see which orders are local and which are not. Sri was very helpful with an issue we were facing and got in touch with us fast.

This is by far the most important app in our store. Functioning without it would be way more complicated than is now. We are an eclair store. Customers place orders in advance quite very often. It's August 2021 and latest order to be processed, now in our system, is for May 2022. Zapiet helps us manage our day to day orders, both with pickup and with Local Delivery. I have probably tested all the apps offering similar functionality, and this one is by far the best. Support is amazing, the list of features is quite very long and I have started to appreciate all of them. The app can be better though. If you will use it long enough you will realize that developers are not using it. They just rely on the customer's feedback to make it better. Because of this, sometimes, there is a difference in what developers think customers will need and what really customers need. If I would be them I would start a shop to sell real products, just for the sake of feeling what a customer feels. However, as it is, the app is amazing and extremely valuable for us. Thanks to the developers for building it.

Un produit super versatile et facile à intégrer dans la boutique. Ça rend nos client très heureux du processus d'achat. L'équipe de support est très réactive et consciencieuse.

works really well and has really helped the shop through the pandemic. Would recommend for delivery planning etc.

Was contacted by friendly support to upgrade our version. They helped us through the process, no problem. Thanks!

Klaudia was amazing!!! helped me so much with this app! i'm so happy with the service, thank you very much!

This app has been great, the setup instructions are very clear, so it's easy to get set up and running. Our shop has needed to use this app in some unorthodox ways, but their support has been excellent in getting it to work for our needs. They always respond in a timely manner and there has not been one instance where they were not able to resolve my issues. Truly a must have app for any shop.

We use this app for our bakery pre-order. Prior to this, we had to print each order and hang on one of seven clipboards for the day of the week when the order would be pickup up. It was a mess and we were constantly loosing orders when someone brushed by the clipboard! We also had a bunch of custom code that made changing our site require a developer. With Store Pickup + Delivery, there is no code, the customer experience is great, and we can export our orders by day using Exportify. The bakers use the Exportify spreadsheet as their production report and things have improved significantly. We can blackout days when we are closed, and use the blackout feature to stop orders when we start to hit our production limits. You can easily edit pickup dates and instructions. Great app!

We currently sell cakes from our store in Sydney and Zapiet allows provides as app that does everything we need to for pick-up date and time options! Love that we can have different opening hours for each day as well as cut-off times. Also, the support is great (especially Betty!) -- replies are so prompt and all my problems get resolved :)

Jessica is the absolute best! As a customer, I am pleased to know I can always get the best support whenever I have an issue.

What app doesn't have bugs here and there. On the technical level, I am software illiterate. It takes a few steps to suit my needs. But what made me stay is the customer service. They never disappoint. I really mean that. Solid app. 4/5. But the people made it 5/5. Well done.

Fantastic, all round!

As always, the Zapiet crew was amazing. Quick to respond and super helpful. Jeanette, Laura, Angelo & Leo were all so great. I can't say enough good things about their service or the app, which is invaluable to us and well worth the money!

The support team for this app are amazing! They have helped me numerous times and are very easy to get in touch with. The app itself is great and solves many of the issues that Shopify's native Pickup / Shipping / Delivery systems has. 10/10 would recommend.

I use the app I came across an issue, and an answer really fast and the problem was solved within hours they do a Good job everyone should use them!

Brand new Customer here, Zapiet has been extremely helpful in helping me customize this specific app to fit my website's needs. They have the best customer support anyone could ever as for in Marija and Sandy with the fastest responses and immediate solutions. Wish I could give more than a 5-star rating.

We found this app and tested many other similar ones. What makes Zapiet stand out from the other apps besides the great function is their support team. Marija and the team took such great care in understanding our needs, finding creative solutions to help us. Thank you!! Highly recommend this app. Update: 2024 Zapiet continues to deliver on outstanding customer service. They helped to update the entire app and tested to ensure it worked correctly at checkout. Jessica worked with us for over 3 hours and I can't thank them enough.