Zapiet ‑ Pickup + Delivery
Smarter delivery options for pickup, local delivery & shipping
Rating
4.9
feedback
1,623
chart
#418
All reviews
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March 25, 2020
This app is great for adding store pickup and local delivery capabilities. Customer service was also great when I struggled understanding something or how to change different settings regarding delivery rate, delivery location, etc. Thanks!
Hi Bill! I just wanted to say a big thank you for taking the time to leave us a review! It was truly a pleasure to assist you, and I'm absolutely thrilled to hear that our support has made a positive impact and that you're finding Zapiet Pickup + Delivery so helpful for your store. If there's anything else you need, don't hesitate to reach out. We're always here and ready to help! Thanks once again for the review; it really means a lot to me. 😊 Leo
March 25, 2020
I have installed this app to assist our business sell our products in local suburbs only. It is perfect for our requirements. While it is straight forward to set up, when I needed support, the Zapiet Store Pickup + Delivery team responded quickly, despite the huge demand at the moment due to Covid-19 situation. Big shout out to Rob P in particular for his support and assistance!
March 24, 2020
The best App for Delivery and Pickup. Managed to set it up in less than 1 hour. Has a lot of options like limiting no. of deliveries per day. Worth the price! Customer support is also very fast, competent and friendly. Keep up the good work.
March 24, 2020
I use this app for delivery dates for my local business, I like how it integrates with delivery rates by zip codes to offer different delivery rates to customers in different areas and their support is excellent!
March 23, 2020
-update to 5*- My frustration turned out to be legacy code on my site. The support team came through in a big way to fix things and saved the day. After my search for other similar apps, I can say that this is the racehorse that you really need. -initial 1*- Very disappointed that the app didn't function as promised. The 'Delivery' option never worked, and despite repeated attempts to contact their Support, the issue was never resolved. Uninstalled and looking for something else.
March 20, 2020
Simple to use, lot's of features for store pick up and delivery. Inventory sync with Shopify is a huge plus. I would recommend to give it a trial.
March 20, 2020
Very impressed. Really customisable, great support. We were able to spin up a local delivery service in urgent times very quickly. Lifesaver!
March 19, 2020
We have a brick & mortar and online store. I recently added this app due to having to close our store to foot traffic. I struggled getting the settings correct. I reached out to the developer and they responded within a reasonable amount of time, especially considering the Covid 19 situation the world is dealing with. The communication and follow up was greatly appreciated. They were able to remedy the problem I was having quickly. The app is working well and we are getting positive feedback from our customers.
March 19, 2020
This app helped us offer a new service at a crucial time for our business. Customer service was top notch as well! Fully recommend!
March 10, 2020
Amazing help, quick turnaround time, very personable and patient. Thank you for all of your help, so nice.
March 7, 2020
Great help from the support team. I was struggling with my rates and cart widgets and they helped me by describing every step efficiently and easily. Started to use the delivery by zone app and it’s great too
Feb. 27, 2020
I had some trouble during initial set up but the support team were super helpful! A big thank you to Robert, Ismail and the Team. App is super customisable and perfect for our business needs. I have precise control over what can be delivered where and when. Excited to see this help the business grow. Thank again all!
Feb. 25, 2020
Amazing! Solved all our logistics problems. Love the App and great customer support and service ! :)
Sept. 30, 2022
We had an issue with the pick up times not showing up all of a sudden. It was just buffering. I got on the live chat and it was sorted within 30 min. Great customer service.
Hi there, It was a pleasure chatting with you earlier and getting your store pickup times to show. Please do not hesitate to reach out should you need anything else. Cheers, Klaudia
Feb. 20, 2020
This app solved a complicated shipping issue we required for a quick launch date and the support was so amazing! They helped us the entire way though getting it installed and helping us test different variables. They really saved the day all while being so friendly the whole time too! Can't reco enough :)
Feb. 18, 2020
An amazing app with great support! :) Does everything we need it to do and great for displaying simple information to your customers.
Feb. 7, 2020
It took a lot of back and forth to get it right but the support team were great and really easy to work with!
Feb. 7, 2020
This app has been beneficial to us and the customer service is great! They have helped me with a few issues I was having in my specific circumstances. Due to some limitations to the Shopify platform, we didn't quite get all the functionality I need out of the app. However, they got me as close to how I want it to run as possible and for that I give them 5 stars!
Feb. 6, 2020
Great app with tons of features and flexibility. Great for incorporating local delivery and pickup options for stores. And customer service is superb. Always prompt and helpful at getting minor implementation adjustments solved.
Jan. 31, 2020
Had a couple integration issues with our store - customer support has always been prompt and helpful to resolve.