Zapiet ‑ Pickup + Delivery

We use this app heavily for our delivery service company and it's been good to us. It's almost perfect but we believe it will get there between better synergy with Shopify and added features. Leo was my support today and he has been great. Quick answers and clear instructions, It doesn't go unseen.

the application that brings together everything I needed. easy to use. But if something goes wrong the customer service is amazing. Many thanks to the person who accompanied me in the best possible way. I recommend !

I can't say enough amazing things about the customer service I received with Zapiet. Marija has gone ABOVE AND BEYOND with helping me get my store setup correctly with their app.

the customer service for this app is amazing. Jessica helped me immensely and I would not have the app running like it is without her

I contacted support because we were having an issue with our site charging the delivery fee incorrectly. The help I received was exceptional and I learned more than I had originally intended. Thanks so much!

Brilliant support! My problem was solved in matter of minutes by real person. Thanks to Jelizaveta for her awesome help.

This app will let our customer to receive a greater delivery service. We were having a few issues with the integration of the app with our page, but thanks to the technical support resources, in particular of Marija, we were able to fix the issues and now our customer will be able to receive fair delivery rates. Thanks a lot Marija, you have being awesome.

jessica es la mejor, atiende los casos a tiempo y resuelve los mismo.. buen servicio de soporte, espero que sigan así!!!

We use this app to designate store pickups in our growing list of branches, and adding new stores is a breeze. We found an issue where our store hours on the app didn't reflect hour actual hours - I reached out to the support team and Stephane was able to provide a solution within minutes. Great product, amazing support!

Used along with Zapiet Rates by Distance to set up quite complex delivery and shipping services, with different products available in different locations at different rates. Zapiet support held my hand all the way. First class app and support.

contact support are very helpful. I would like the App to have a slot limitation for delivery and pick up (now the feuature is divided)

This app is brilliant, out of all the Store Pickup and Delivery apps out there this one is by far the most robust and flexible and the customer support is INCREDIBLE. Highly recommend.

Support on the Zapiet app has been great—quick response time, friendly customer service, THANK YOU Manuel. Highly recommend

The app is great for organizing orders for local pickup and delivery. We recently ran into problems integrating the program with a new theme, but the team at Zapiet was super responsive, helpful, and got us back up and running pretty quick again.

Awesome support team. Jessica is very friendly and went out of her way to make sure our issue was fixed! Highly recommend this app fr businesses with brick and mortar + e-commerce!

The speed with which the technical team replies is certainly one of Zapiet's strong points, along with the kindness of the staff!

We have been with this app since the beginning of COVID. It definitely had its challenges with the influx of users, but a year later, it now has a chat and is much easier to access help. They even customized some things for us, which is great (like a colour button)

Outstanding support (especially from Jessica!). We have a fairly unusual setup for our bakery - we only offer pickup in-store and have a lot of complicated rules for which items are available for same-day ordering vs. pre-order, certain time frames required to order, etc. I appreciate that I can set up these complex rules in Zapiet. Plus, they have a FANTASTIC support team that consistently goes above and beyond to help solve any issues. Support is also typically FAST - any critical issues are resolved within hours if not minutes.

Stephanie did an excellent job helping to sort out some issues we were having with checkout. They were friendly and personable, and patient! Much appreciated.

Thank-you Ismail for all your help installing the app and for taking the time to make sure everything was running smoothly. Your friendly, responsive and knowledgeable service is very much appreciated. I look forward to launching our online store. The app is perfect for what our bakery needs to schedule pick-ups and local deliveries. It allows us to easily set specific days and time slots for both our pick-ups and deliveries. As well as to set product date restrictions. We bake special desserts only on the weekends and this app easily helps us manage that. Thank-you again for going above and beyond to help us!