Zapiet ‑ Pickup + Delivery
Smarter delivery options for pickup, local delivery & shipping
Rating
4.9
feedback
1,623
chart
#418
All reviews
Jan. 27, 2020
Works great to allow us the option of multiple delivery options for our customers! Customer service was excellent.
Jan. 25, 2020
thanks robert & steph for being such a great help. you both have offered a ton of support throughout the integration process!
Jan. 24, 2020
I am a local business with a new business model, because of this customization is almost inevitable. I have had the best support from the whole team at Zapiet, Robert, Ismail, Sam & Sandy. I would recommend this app over anything else out there for the support, clear explanations and continuous follow up to all requests. Try it, you wont be disappointed!
Jan. 16, 2020
The app is great and the customer support is absolutely amazing. We were using another Local Delivery app that now seems so rudimentary after using Zapiet Store Pickup + Delivery. Ismail is fantastic. Incredibly knowledgable, fast to respond, very helpful, and super easy to work with. Plus, the Knowledgebase provided is awesome and easy to use.
Jan. 7, 2020
I use this app to allow customers to check delivery eligibility before they place an order. I absolutely recommend this app. Thank you Sandy and Steph for your excellent customer service! Nancy
Jan. 7, 2020
Absolute must have app for our online flower shop. It integrates nicely with the shopify shipping and check out for local deliveries and in store pick up. The support is amazing and answered every question I have to get our site going. Thank you very much!
Dec. 13, 2019
My experience with the Zapiet team was just nothing short of amazing. I received multiple communications a day to make sure I was happy with the progress and to clarify what I was needing. My site is now functioning exactly how I envisioned it and that would never have been possible without the amazing team at Zapiet!!!
Dec. 6, 2019
The app is great but that's not the reason you pay the monthly fee, you pay the monthly fee for the 5 star support! If you run into any issues they will fix it fast and guide you through it so you can get back to running your business.
Dec. 6, 2019
The app fulfilled all our needs and more, easy to use, easy to edit, and the support is top-notch! willing to help with any questions we had. 5 stars well deserved!
Nov. 26, 2019
We are using this app to deliver locally and set parameters around that. The support team has been incredibly responsive and helpful in tweaking it over the last 30 days as we test its usability. We're very happy now with how it works for us. Especially appreciate that they proactively follow up when I contact them, then get distracted by the many other balls in the air running a business. They don't let issues fall through the cracks. Great job Zapiet!
Feb. 13, 2025
Fantastic experience! The team was incredibly helpful in every way. Super fast service, friendly and kind assistance. I really appreciate it. Thank you so much! Sarah
Hi Sarah, Thank you so much for your kind words! It was a pleasure working with you on your new theme :) If there's anything else we can help with, please do not hesitate to reach out! All the best, Clemency
Nov. 19, 2019
This app is great and the support team has been fantastic! The team was very friendly and quick to help me get the app set up the way I needed. Thanks again to the support team!
Oct. 23, 2025
Years ago, Zapiet revolutionized our business. 'Till this day, they are an integral partner to our success. Their team of rockstars never fail to exemplify SUPERIOR customer service. THANK YOU over and over again! Once again, their customer service is on-point, on-time and super easy to understand. Thanks team!!
Hi Julie, Thank you so much for your kind words! I’m thrilled to hear that Zapiet has been such an integral part of your business and that our team has been able to provide helpful, timely support. Your appreciation truly means a lot, and we’re so glad to continue supporting your success. Please don’t hesitate to reach out if you ever have any questions in the future! Cheers, Jessica
Nov. 14, 2019
This has changed how we offer delivery, pickup and shipping options to our clients. The team responds incredibly fast and they can pretty much set rules to make your store checkout process work the way you want!! Thanks so much guys!
Feb. 12, 2020
Zapiet is an amazing app! My store makes a lot more sense now with their feature and no other app offers this customization and features, zapiet has. 100% recommend!
Oct. 7, 2019
Amazing Customer Service, Support and Product. We love how we can set up our cart page for customers to choose from Pick Up, Delivery and Shipping. We were able to customize what each options can do. Amazing App, and even a better group of people to work with.
Nov. 12, 2019
The support team were really helpful and thorough in helping to resolve a cart issue recently. Would recommend them for their customer service. They truly go above and beyond!
Oct. 4, 2019
The team at Zapiet had been extremely helpful at helping me set up my first store. They are really fast to response and they also follow up to ensure all is working well on my end. Definitely recommend them!
Oct. 4, 2019
We're still working towards our official launch, but the team at Zapiet has been more than helpful, and very fast, in our set-up process. Can only recommend and give 5 stars at this point!
Nov. 4, 2025
Betty from support actioned and resolved my issue quickly and was a pleasure to work with. Thank you.
Hi Gabrielle! Thank you so much for your wonderful review! It was truly a pleasure assisting you. If you ever need any help in the future, please don’t hesitate to reach out. We’re always here for you! Regards Betty