Zapiet ‑ Pickup + Delivery

Oct. 4, 2019

We're still working towards our official launch, but the team at Zapiet has been more than helpful, and very fast, in our set-up process. Can only recommend and give 5 stars at this point!

Nov. 4, 2025

Betty from support actioned and resolved my issue quickly and was a pleasure to work with. Thank you.

March 22, 2025

I have used other apps for delivery before having the need to offer store pickup, local delivery, and shipping. This is the best app you can have, it works as described. It offers many options for customization and it is easy to set up. Customer support is stellar. I needed some tweaks to be done and Sandy, Ismail, Sam and Andy, are all great to work with and will go the extra mile to help you out. Thank you!! Highly recommended! Update 03/22/25 - once again, great support: prompt, problem solved. Thank you Stephane!

Oct. 29, 2025

Jessica was an absolute lifesaver! She helped us troubleshoot a specific location issue we were having with our products and quickly got everything working perfectly. Her expertise, patience, and efficiency made the entire process smooth and stress-free. She went above and beyond to ensure everything was resolved, and her support was nothing short of excellent. If you ever need assistance, Jessica is the one to call—truly top-notch service!"

Aug. 28, 2019

Our store has pick up, local delivery and shipping available. Each collection qualifies for different shipping. I.e. some collections only can be shipped while others can only be for local delivery or pickup. While this function isn't available out of the box, the Zapiet team was super helpful in writing some custom code to do exactly what we needed and followed up to ensure they got it right! Their team have me great confidence.

Aug. 11, 2019

This app and the support is amazing. Thanks to Ismail for helping me fix an issue I was having with my theme. I love the way the widget works, its helped add functionality that has improved our ops and UX immensely. Thanks so much!

Aug. 7, 2019

I'm not one to write reviews... This app and the others that Zapiet offers were the best possible solution to all of my roadblocks and problems. This app is a very powerful tool and offers great integration with more apps allowing your store more flexibility! If you are setting it up yourself and you are having a tough time, reach out to the support team. I had the absolute most pleasant experience. They answered all of my questions (and I had a lot) and they went above and beyond what I had expected. They helped me properly install the apps and explained in detail how and why the way the work. I cannot express enough how satisfied I was.

July 19, 2019

There is no better app to handle local deliveries and store pickup on Shopify. Period. We’ve been using this app for more than 3 years and couldn’t be happier. It is the most important app on our store and allows us to offer our customers the choice of delivery date and time as well as enables us to control order amounts per delivery slot, block out delivery dates, control which products are offered for local delivery and which ones are for shipping only, and much much more. Customer support is outstanding! During the years if we would have any issues and send a request, Andy and all his team would respond extremely fast, even on the weekends and would help to fix it asap. We tried and used almost all apps related to local deliveries on Shopify and prior that on Woocommerce and Magento. Nothing comes even close to Store Pickup + Delivery by Zapiet. If you want to control local delivery rates based on zip codes I would also recommend getting an additional app made by Zapiet - Delivery Rates by Zip Code. These 2 apps work great together. For our business, it’s very important that app developers are serious about their apps and consistently are updating and improving it as well as providing customer service in case there are issues. Our store is open 24/7 and we can’t afford apps managed by amateurs. Zapiet is one of the few pro developers on Shopify who are continuously improving their apps and we feel safe trusting them our deliveries management!

July 15, 2019

This app has been extremely helpful in helping to organize our store's pickup/local delivery/shipping. the date/time picker with assigned time slots has been a great help and something that we definitely needed. Any time we've had issues or questions, the team has been incredibly helpful and responded quickly.

July 8, 2019

The app is super helpful for my website and the whole team is great and very responsive excellent customer service. Had some issues with my new theme and he jumped right in and took care of them so everything works smoothly.

May 20, 2024

Stephane, offered the best customer service! I am a novice in the world of web design. I needed guidance on setting up Zapiet's delivery/ pickup app. He gave me the best customer service, ever! I really needed help and he provided it. Thank you Stephane. Sonia

March 17, 2022

A very good app. It made setting up a click & collect service very easy indeed. We've been using the Store Pickup functionality since we launched our new website in 2018. We are now in the process of adding a Local Delivery service, also using the app. Have used Zapiet support on a number of occasions – they have always responded quickly and been very helpful. Update: March 2022 - used Zapiet support yesterday and they were awesome! Had a super quick response via LiveChat. They quickly identified the issue, and put things right straight away. They also flagged up another issue which I was then able to put right. Excellent support (thank you Sandy!) and an excellent app.

May 8, 2019

We love how this app integrates seamlessly into the shopping experience and the Zapiet team is always quick to answer questions and assist!

May 6, 2019

These guys are awesome, always at hand if help is ever needed (Sam your a star). If i could give more than 5* i would.

April 21, 2019

We use this app to run our very successful business. It’s a great platform to work from. We have had a handful of issues regarding updates but these are always worked on quickly you the support team!

April 12, 2019

They were quick to respond and were so helpful in solving issues with a changed theme on shopify. Customer service was great!

April 10, 2019

Great app, did everything what promised, it really made my order process easier! Amazing customer service too, quick and efficient, I can only recommend it!

March 8, 2019

We have a brick and mortar store and an ecommerce site and we needed an app that allowed us to calculate shipping costs for local delivery and allow customers to pickup orders in store. This app does both perfectly and has all customizable options you could want. Andrew went above and beyond to make a few small changes to the way my cart was displaying and he answered a question for me minutes after I sent it.

March 5, 2019

I had a review saying don't trust their 14 day free trial, but it turns out it was a miscommunication and they fully refunded my money. I have used it for a few weeks and I can say this: Pros: It's actually pretty robust, which great options. I've chatted with most of the employees on email and they are a very friendly and responsive bunch. Improvement: It's not for me at this stage but that's ONLY because I need separate collections to have separate rules. Some things to be picked up only, some things to be delivered only etc. That won't be an issue for the vast majority of people. Aside from that tiny hindrance, it's a great app and I wish the team the best.

Feb. 21, 2019

I operate a local bakery that will not be shipping products. We are becoming the first bakery in our market to do an extensive delivery program. This app has easily allowed me to modify the Shopify platform to meet me specific needs. The features of the app allows me to choose what products are in-store pick-up only versus in-store and delivery, determine various ways to restrict delivery, while allowing the customer to pick dates and time slots for pick-up or delivery. This is a game changer app for our industry.