All reviews

Rating Breakdown

  • 5
    92% (1,370 ratings)
  • 4
    4% (53 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (9 ratings)
  • 1
    3% (41 ratings)

Reviews with Text

  • 92% (1,360)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 18, 2025

Using app

About 12 hours

Total reviews

4

Average rating

4.0

Developer Reply

Hi Camryn! Thank you so much for taking the time to leave a review! If you ever find yourself in need of support again, please don't hesitate to reach out to us at any time. Warm regards! Betty

5 / 5 Share

Sept. 16, 2025

Excellent App!!! I needed this app a year ago, but only just found it in the 1000's of apps out there to search through! So user friendly, and 5 star customer service when I was told incorrect information from Shopify, but Zapiet sorted the setup issue without needing to upgrade or buy another app which I was being told to do by others. Thank you Zapiet!

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Esther Thank you very much for taking the time to leave a review. Happy to hear that our app can cover all your needs. If anything changes & you need any further help in the future you know where we are our team are always happy to help! Jayne

5 / 5 Share

Sept. 15, 2025

Using app

Almost 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Resa, It was lovely chatting and helping to get our Zapiet ‑ Pickup + Delivery onto your new theme. If you have any other questions down the road, please do not hesitate to send us a message. Kind regards, Jessica

5 / 5 Share

Sept. 15, 2025

Superb support! I need it some support to set the app up to our own visual taste and Jeanette went above and beyond to find a solution and she did. Its nice to be part of the Zapiet family

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Bela, thank you SO much for your review! It was such a pleasure meeting you and helping get your store up and running. If you ever need anything, we’ve got you covered!

5 / 5 Share

Sept. 14, 2025

Betty is very professional. She managed to answer all my questions and also helped us ensure that all settings are correct. She even did make our online shop better. Thank you Betty

Using app

Over 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi Aimiel! Thank you for the lovely review! I'm delighted I could assist you with setting up the Zapiet - Pickup + Delivery app. If you ever need a hand, feel free to reach out anytime. Happy to help! Best regards Betty

5 / 5 Share

Sept. 14, 2025

Using app

2 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you very much!!! Please do reach out if you have any questions or need any assistance in the future. Cheers, Zapiet

5 / 5 Share

Sept. 12, 2025

Nandita was amazing and helpful!

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Ari, Thank you for taking the time to leave us such a lovely review. Your feedback makes our day! If you ever need any help or have more questions in the future, we’re just a message away. Best Regards, Nandita

5 / 5 Share

Sept. 11, 2025

The app can be a little tough to get going, but the support team is extremely helpful and got us up and running in no time.

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Chelsea, Thank you very much for your review! It was a pleasure helping to get our Zapiet ‑ Pickup + Delivery app up and running on your new theme. If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica

5 / 5 Share

Sept. 11, 2025

Jessica was over the top helpful!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

It was a real pleasure Elizabeth and thank you for taking the time to leave such a lovely review! If you have any other questions down the road, please do not hesitate to send us a message. All the best, Jessica

5 / 5 Share

Sept. 10, 2025

Using app

Over 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi John! It was truly a pleasure helping you out with the app. Feel free to reach out anytime you need a hand. We’re always happy to help! Best regards Betty

5 / 5 Share

Sept. 10, 2025

Réactivité au top ! et suivi jusqu'à résolution complète du problème. MERCI

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Merci beaucoup pour cet excellent avis ! Ce fut un plaisir de vous aider à créer votre boutique. Si vous avez besoin d'aide, n'hésitez pas à nous contacter! Lui

5 / 5 Share

Sept. 9, 2025

Customer service for setting up Zapiet was INCREDIBLE!!!! I have struggled with my old system for far too long and Zapiet made it so easy and helped walk me through set-up so my online store can be successful!

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Becky, Thank you for the amazing review! You absolutely made my day. It was a real pleasure to dive in and get everything set up with you. I’m so happy we could tackle everything from the checkout page clarity to optimizing your shipping rules, making it all easier for you to manage. We're thrilled to have you with us and are here for you if anything else comes up! All the best, Steph

5 / 5 Share

Sept. 9, 2025

She helped me throughout the process and successfully configured the local delivery and store pickup options for me. I can understand the product's logic well, but when it involves code, it gets a bit complicated. I'm very happy with the solution Jeanette found; I couldn't have done it without her support (I really couldn't have, she did it, lol).

Using app

7 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your review. It was truly my pleasure to walk you through our app and customize it to ensure it works according to your needs. Please let us know if there’s anything else we can do for you, it will be our pleasure to help.

5 / 5 Share

Sept. 9, 2025

Using app

Over 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi Benjamin, On behalf of the whole team, I want to share that it's been a total pleasure to help you. We appreciate your review and your support! Should you need any assistance around our apps, we are here for you! Warm regards, Pavlo

5 / 5 Share

Sept. 9, 2025

Jessica is very helpful and able to resolve my issue quickly, she helped me to review the setting and applied some testings to make sure the setup is correct, excellent services

Using app

About 14 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Louis, Thank you very much for your review and kind words! It was a pleasure helping you with our Zapiet ‑ Pickup + Delivery app. If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica

5 / 5 Share

Sept. 9, 2025

Jessica me resolvió todas mis dudas, me ayudó y además mejoró cosas en la web que había visto sin yo pedírselo

Store

Maritta

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

¡Muchas gracias por tu reseña María! Me alegra mucho saber que quedaste satisfecha con el soporte. En Zapiet - Recogida + Entrega siempre buscamos ir un paso más allá para ayudarte y mejorar tu experiencia. Si tienes más preguntas o necesitas ayuda adicional, no dudes en contactarnos. Un saludo cordial, Jessica

5 / 5 Share

Sept. 9, 2025

Support team (Betty) really helpful during a minor setup issue (which related to our customised theme). Resolved the issue in a matter of minutes and provided updates throughout. Many thanks!

Using app

7 days

Total reviews

5

Average rating

5.0

Developer Reply

Hi Peter! Thank you so much for the wonderful review! I really appreciate your kind words and I'm so glad we were able to resolve the issue. Feel free to chat in anytime you need a hand . We are always happy to help! Best regards Betty

5 / 5 Share

Sept. 9, 2025

Using app

Over 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi, We truly appreciate you taking the time to share your positive experience. It was our pleasure to assist you, and we’re so glad we could meet your expectations. Thank you for trusting us! Regards, Nandita

5 / 5 Share

Sept. 9, 2025

Jayne was fantastic at supporting us when we had an issue. She took the time to explain and fix the problem and her customer service went above and beyond. We can't thank her enough. The Zapiet app works brilliantly with our Shopify store, and whenever we have had an issue (normally down to something we have done by accident) the support team is always there to help us fix it quickly.

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi Ryan, Thank you so much for taking the time to leave a review It’s really appreciated. Happy that we could get your rates sorted out quickly to make for a smooth journey for your customers as well as making a few small adjustments along the way. You know where we are if you need us again! Kind Regards Jayne

5 / 5 Share

Sept. 8, 2025

Love the APP. Betty form tech support is a star.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Melion! Thank you so much for your kind review! It was an absolute pleasure assisting you. I'm so glad we could get everything sorted out. If you ever need a hand again, don’t hesitate to reach out. We're always here to help! Best regards Betty