Zapiet ‑ Pickup + Delivery
Smarter delivery options for pickup, local delivery & shipping
Rating
4.9
feedback
1,751
chart
#706
All reviews
Review RSS Feed
March 5, 2026
Amazing as always, very helpful and quick!
Thank you so much for the wonderful review! I’m really glad I could help and that the support was quick and helpful as always. Your kind words truly mean a lot. If you ever need anything again, I’m always here and happy to assist. Srivastav
March 5, 2026
excellent service. very helpful
Thank you so much for the wonderful 5-star review! I’m really glad I could help and that the support was useful for you. It’s great to know Zapiet – Pickup + Delivery is helping your store run smoothly with flexible and reliable pickup and delivery options. If you ever need any assistance with your setup or want to fine-tune your configuration, I’m always here and happy to help. Srivastav
March 5, 2026
Salaj was able to fix my issue with the checkout page, and he was very patient! Great service!
Thank you so much for your kind words! I’m really glad you’re happy with the support you received, and it means a lot to know the service made a positive difference. Your feedback is truly appreciated. Many Thanks Salaj
April 2, 2026
muy buena atencion y muy amable
Hi Geronimo, Thank you very much for the 5-star review, it's much appreciated. I'm glad I could help and get your local delivery area drawn out on the map within our Zapiet ‑ Pickup + Delivery app. If you have any other questions down the road, please do not hesitate to send a message. Warm regards, Genesis
March 5, 2026
Zapiet is a very good app for managing local delivery in Shopify. The setup can be a bit challenging at the beginning, especially when configuring delivery rates and settings, but the support team was incredibly helpful. Rutvik assisted me patiently and guided me through the process step by step until everything was working correctly. The team was very efficient and responsive, and they made sure the issue was fully resolved. I truly appreciate their support and recommend the app for stores that need reliable local delivery management.
Hi Mercedes Ramirez, Really appreciate your review! It was a pleasure assisting you. If you ever need anything in the future, I’ll be happy to help. Best, Rutvik
March 4, 2026
She understood my problem with Zapiet and fix it right away
Hi Rujira, Thank you very much for taking the time to leave such a nice review, it's much appreciated! It was really nice chatting and getting you all fixed up and generating the correct rate to checkout for your customer's. If you have any questions or need any further assistance, please do not hesitate to reach out. Warm regards, Jessica
March 4, 2026
Very helpful!
Hello Jamie, Thank you very much for taking the time to review our app and service. It has been a pleasure working with you to configure Zapiet - Pickup + Delivery for seamless operation on your website. All the best, Sandy
March 4, 2026
Hello, Thank you for your valuable feedback. I am pleased that I could assist you. Please do not hesitate to contact me if you have any further inquiries. I wish you the best of luck. Regards, Nandita
March 2, 2026
Great customer support
Hi Samantha! Thank you for the great review! I’m glad everything worked out well. We’re always here if you need any further assistance. Best regards Betty
March 1, 2026
The team is always incredibly helpful, responsive, and patient. Their customer service truly stands out , especially when you’re unsure about certain settings or configurations. They consistently go above and beyond to make sure everything works properly. Highly recommend!
Hi there! Thank you for the great review! It has always been our pleasure helping you out. We’re always here if you need any further assistance. Best regards Betty
March 1, 2026
Super helpful support. The app is easy to use. Highly recommended all throughout!
Hi, Thank you so much for your kind words! I am happy to hear that you find the app easy to use and that you had a great experience with our support team. Your recommendation truly means a lot to us! Kind regards, Pavlo
Feb. 27, 2026
Thank you very much for taking the time to leave a review, it's much appreciated! If you have any further questions or need any more assistance, please do not hesitate to reach out. Warm regards, Salaj
Feb. 27, 2026
Getting customer support from Betty was great! She sat with me to go over my complex shipping configurations and guided me through the process. The Pickup + Delivery app plus the Rates by Distance together has leveled up my storefront shipping. Great apps and support!
Hi Jovana! Thanks so much for the lovely feedback! I’m happy I could help resolve things for you. Don’t hesitate to reach out if you need anything else. Best regards Betty
Feb. 26, 2026
Très professionelle, très réactif.
Bonjour Cyrille, Merci beaucoup d’avoir pris le temps de partager votre avis! Nous sommes ravis que notre professionnalisme et notre réactivité aient répondu à vos attentes. Votre retour nous fait très plaisir et nous encourage à continuer à offrir le meilleur service possible. Au plaisir d’échanger avec vous à nouveau. Bien cordialement, Genesis
Feb. 26, 2026
Absolutely top-notch experience with their customer support!
Hello Sezgin, Thank you so much for taking the time to review our support. Do not hesitate to write me back, if there is anything else I can help you with! All the best, Sandy
April 1, 2026
Nandita was amazing and very helpful. She found a way to configure my delivery so that the fees worked as I needed it to. She was quick to respond and made the fix quickly and correctly.
Hello, Thank you so much for the lovely feedback; it really means a lot. I’m really glad I could help you get the rates working properly based on your locations and products. If you ever need anything else or run into any issues again, just drop us a message anytime. We’re always here to help! Best regards, Nandita
Feb. 25, 2026
Jessica mucha amabilidad y paciencia, aclaro y configuro todo lo solicitado.
Hola Pedro, Muchísimas gracias por tus palabras. Fue un placer poder ayudarte y asegurarme de que todo quedara configurado tal como lo necesitabas. Si en cualquier momento tienes otra consulta o necesitas apoyo adicional, aquí estaré para ayudarte. Gracias nuevamente por confiar en nosotros. Jessica
Feb. 24, 2026
Thank you so much for your review. If you ever need any further assistance or have questions, you know where to reach us!, Kind regards, Pavlo
Feb. 26, 2026
Super Support! Schnelle Hilfe und das nicht nur per ChatBot, sondern persönlich. Vielen Dank!
Hello, Thank you so much for sharing your review, it really means a lot to us. Please feel free to reach out anytime if you need any help in the future. I’ll always be happy to assist you. Thanks, Nandita
Feb. 22, 2026
Fast support to fix issues, even on the weekend
Hi there, Thank you for taking the time to leave a great review, it's much appreciated! If you have any other questions down the road, please do not hesitate to send a message. Warm regards, Nandita