All reviews

Rating Breakdown

  • 5
    92% (1,561 ratings)
  • 4
    4% (60 ratings)
  • 3
    1% (10 ratings)
  • 2
    1% (10 ratings)
  • 1
    2% (41 ratings)

Reviews with Text

  • 91% (1,524)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 19, 2026

Jessica was extremely helpful configuring my store for international shipping and pickup

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Jake, Thank you very much for taking the time to leave a review, I really appreciate it! I'm so glad to have been able to help and get your rates up and working. If you have any other questions down the road, please do not hesitate to send a message. Warm regards, Jessica

5 / 5 Share

Jan. 18, 2026

Pavlo has helped us a few times with knowledgable quick, and clear responses,.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, I appreciate your review and I’m glad the support was helpful. Thank you for your trust. You're always welcome to reach out to us for any assistance around the apps. Warm regards, Pavlo

5 / 5 Share

Jan. 17, 2026

goed

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thanks a lot for the 5-star rating! It means a lot and I’m happy I could support you. You're always welcome to get in touch with us for any help. Warm regards, Pavlo

5 / 5 Share

Jan. 16, 2026

Jessica with their support is the best. Very informative and fast responses, which can be rare with support these days! always detailed in her responses and friendly, not just a bot. That is so invaluable

Using app

9 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Brad, I'm so pleased to have been able to help you with the setup of our Zapiet ‑ Pickup + Delivery app and am very thankful for your lovely review, it's vey much appreciated. If you have any more questions or need any further assistance, please do not hesitate to send a message. Cheers, Jessica

5 / 5 Share

Jan. 16, 2026

Jessica was a huge help in setting up our delivery rates and completely fine tuned the app for our use.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi Jesse, Thank you very much for taking the time to leave such a lovely review! I'm so happy to have helped to make sure that your delivery rates within our Zapiet ‑ Pickup + Delivery app are up and running along with everything else. If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica

5 / 5 Share

Jan. 16, 2026

All doubts answered

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave a review for our Zapiet ‑ Pickup + Delivery app, it's much appreciated! If you have any question or need any further assistance, please do not hesitate to send a message. Warm regards, Betty

5 / 5 Share

Jan. 16, 2026

It's a good app. Very helpful for customers to buy products.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you so much for your valuable feedback. It was great talking with you and resolving the calendar issue. Feel free to reach out anytime. Regards, Rutvik

5 / 5 Share

Jan. 15, 2026

It does what it's supposed to and if there's an issue, Zapiet support is on it. I recommend.

Using app

8 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words and the wonderful 5-star review. I truly appreciate you taking the time to share your experience. It means a lot to us, and we’re always here if you need any further help. Allan

5 / 5 Share

Jan. 15, 2026

Cannot fault the service and support, Rutvik was exceptional and was very fast in helping us diagnose a small issue!

Store

EFOODZ

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hello Andy, Thank you so much for your kind words and the wonderful 5-star review. We truly appreciate you taking the time to share your experience. It means a lot to us, and we’re always here if you need any further help. Wishing you a great day ahead! Best Regards, Rutvik

5 / 5 Share

Jan. 14, 2026

Great experience with Betty. Super easy and delightful resolving our issues!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi Steve! Thank you so much for such a wonderful review! It was my pleasure helping you out today with the Zapiet - Pickup + Delivery app. If you ever need a hand always feel free to reach out to us anytime. Best regards Betty

5 / 5 Share

Jan. 14, 2026

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! We truly appreciate your support and are glad to hear you had a great experience. It means a lot to our team. Please don’t hesitate to reach out if there’s anything else we can help with.

5 / 5 Share

Jan. 13, 2026

Using app

Almost 8 years

Total reviews

1

Average rating

5.0

Developer Reply

Hey Saxon Thank you for taking the time to leave a review, it's very much appreciated. I'm happy that we could sort your issue out quickly for all of your stores. If you ever need us again we're only a click away! Best Wishes Jayne

5 / 5 Share

Jan. 12, 2026

Great service! Fix my issue.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Hi Daniela, Thank you for the lovely review! If you have any other questions or need any further assistance with our Zapiet ‑ Pickup + Delivery app, please do not hesitate to send a message. Warm regards, Srivastav

5 / 5 Share

Feb. 2, 2026

Estaba atascado perdiendo mi tiempo y gracias a su amable ayuda y profesionalidad, en unos minutos me ha solucionado el problema y Muchas gracias por tu ayuda

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

¡Hola José Luis! ¡Muchísimas gracias por tu amable reseña! Me alegra mucho que hayamos podido resolver el problema rápidamente y ahorrarte tiempo. Si necesitas más ayuda, no dudes en contactarnos. Estaremos encantados de ayudarte siempre que lo necesites. ¡Gracias de nuevo por elegir Zapiet! Saludos, Génesis

5 / 5 Share

Jan. 10, 2026

Pavlo was super helpful and supportive in fixing our issue immediately! Thank you

Using app

About 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your kind words! I am glad I could help resolve the issue quickly. Please don’t hesitate to reach out anytime, we’re always here to help. Wishing you continued success with your business! Warm regards, Pavlo

5 / 5 Share

Jan. 9, 2026

Great customer service! Rather expensive app and needed to do quite a few modifications to make it work with my store, but the staff support was excellent and very knowledgeable, helping to resolve all the issues.

Using app

4 days

Total reviews

3

Average rating

5.0

Developer Reply

Hello Jordan, Thank you so much for your valuable feedback. I’m very happy to hear that all of your issues have been resolved. Please know that we’re always here to help, available for you 24/7 whenever you need us. Warm regards, Nandita

5 / 5 Share

Jan. 20, 2026

Allan and Jessica were super helpful and very knowledgeable! Walked everything through and checked to make sure we're set up properly. They both went above and beyond helping us set up!

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Xiomara, Thank you very much for your lovely review! Please do not hesitate to send a message if you have any questions or need any further assistance. Warm regards, Jessica

5 / 5 Share

Jan. 9, 2026

Srivastav, He helped me with some doubts I had and explained everything to me step by step.

Using app

About 1 hour

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! I’m really glad I could help clear your doubts and walk you through everything step by step. It means a lot to know the explanation was helpful. If you ever need anything again, I’m always here to help Srivastav

5 / 5 Share

Jan. 8, 2026

Great Support - Jayne was very helpful

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for taking the time to leave a review Charles, it's very much appreciated. I'm happy that we could sort your rates & what you required to the store. You know we are only a click away if you need anything else! Jayne

5 / 5 Share

Jan. 9, 2026

Jessica was incredibly helpful and patient while walking me through our pickup and delivery setup. She took the time to double-check the API key, delivery radius, and settings to make sure everything was working correctly. Very friendly, knowledgeable, and easy to work with. Jeanette was also amazing, she helped fix a few bugs between Shopify and Zapiet and set the delivery cut off perfectly:).

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! We’re really happy to hear everything is now working smoothly and that the delivery cutoff is set up just the way you needed. It was a pleasure helping you troubleshoot the issues between Shopify and Zapiet. If you need anything else down the line, we’re always here to help! Jeanette