Zapiet ‑ Pickup + Delivery
Zapiet - Local Pickup & Local Delivery for Shopify
Rating
4.8
feedback
1,539
chart
#309
All reviews
Rating Breakdown
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April 23, 2024
Maria fixed my issue very quickly and made sure everything was resolved!
Thank you so much for your kind words! It was a pleasure assisting you and helping you out with your store. If there's anything else you need in the future, please don't hesitate to reach out. We're always here to help! Thank you! -María
April 22, 2024
Jeanette und das gesamte Team ist unglaublich hilfsbereit und helfen einen immer und überall. Selbst wenn mal etwas komplizierter ist, suchen sie nach einer individuellen Lösung und haben so unseren Onlineshop auf ein neues Niveau gehoben! Danke!
Hallo Josef, vielen Dank für diese wunderbare Bewertung! Ihre freundlichen Worte motivieren uns, weiterhin hervorragenden Service und Support zu bieten. Wir danken Ihnen für Ihr Vertrauen und freuen uns darauf, Sie auch in Zukunft betreuen zu dürfen. Es ist uns immer eine Freude, Ihnen zu helfen! ✨ - J Barjum
April 21, 2024
Pavlo was so helpful. He was prompt in his responses and really helped me see what I needed to resolve my issues. Highly recommend.
Hello Matthew, It's wonderful to see your review! I am happy to know my help with Zapiet - Pickup + Delivery has been highly appreciated. You should know that you are always welcome to reach us for any assistance you may need with our apps. Warm regards, Pavlo
April 17, 2024
The support for this app has been amazing!! Any issue we have had (which have been small and not often) has been fixed quickly and with minimal effort. Our operation depends on Zapiet.
Thank you so much for taking the time to share your experience with Zapiet - Pickup + Delivery! We're thrilled to hear that you've found our support exceptional and that we've been able to address any issues swiftly and effectively. We're here to help! - Herman
April 11, 2024
Set up was intuitative and the small issue I had was fixed very quickly by Klaudia on the support team. Would definitely recommend to anyone!
Thank you so much for your glowing review! Your recommendation means a lot to us! We're happy to hear that you found the setup process intuitive and that your issues were quickly resolved. If you ever need help with pickup or delivery options in the future, don't hesitate to reach out. We're here to help! - Klaudia
April 9, 2024
Very helpful with setting a time for pick up & delivery as options
Hi, And thank you for the awesome review! I'm glad that I was able to to assist you with our Zapiet - Pickup + Delivery app and your order prints. Rest assured that if anything comes up, we'll be there for you. Steph
April 9, 2024
Jessica was amazing, super patient and friendly but also professional. Loved working with her and will definitely do it again. She resolved our issue so quickly and was able to tell us exactly what was causing it! Thanks again Jessica!
Thank you very much Aimee for your kind words and lovely review! It was my pleasure helping you to get our Zapiet - Pickup + Delivery widget onto your cart page and making sure that everything is up-to-date and working as expected. If you have any questions or need any further assistance, please do not hesitate to send a message. All the best, Jessica
April 5, 2024
the best service on all the apps on this platform. I have been a client on this app since 2 years now and it works very well and the after sale service is best in class. answer in couple on minutes and fixes any problem you might have.
Hi Vincent, Thank you very much for your awesome review It was a pleasure helping with our widget setup and placement. And of course if anything comes up, we'll be there and more than happy to help! -Steph
April 4, 2024
Great app! Great support! Love it!
Thank you Benjamin for taking the time to leave a review, it's much appreciated! I was happy to help with the preparation time feature (amongst a few other things) for your Zapiet - Pickup + Delivery app. Any other questions or any further need for assistance, please do reach out. Warm regards, Jessica
April 4, 2024
The app is fairly easy to use and the support team is very helpful!
Hi Brian, Thank you very much for taking the time to leave such a nice review! I was happy to get your store onto the latest version of our Zapiet - Pickup + Delivery to ensure the best performance, stability, and that you have all the latest fixes & features available to you. If you have any other questions down the road, please do not hesitate to send us a message. Cheers, Jessica
April 3, 2024
We LOVE the app! We use both the pickup + delivery app and the postal code app. We have been operating for 5 years without the ability to still have in store pickup orders when we turn off deliveries. But now we can! It has been a game changer for our business. Plus their customer service is EXCEPTIONAL! And I do not say that lightly. Their team has been next level helpful getting our apps up and running and answering any questions we have. Highly recommend these apps.
Hi Jessica! Thank you so much for your wonderful review!! We're thrilled to hear that our apps have been a game changer for your business. We appreciate your kind words and look forward to continuing to support your needs. Cheers to many more successful years ahead! 🎉 Warm regards, Betty
April 2, 2024
Excellent App and support is top notch!
Thank you for taking the time to leave a review, it's much appreciated! I'm glad that I was able to help sort out your pickup & local delivery with our Zapiet - Pickup + Delivery app. Any other questions or any further assistance, please do not hesitate to reach out. Warm regard, Jessica
April 2, 2024
great one-to-one support with stephane, helped us a ton to solve our plugin setting issues and was kindly enough to go an extra mile to decorate the button colors for us. thank you and appreciate the work you all put in for us.
My Jee Huey Lim, Thank you for taking the time to write such a lovely review I'm truly happy to hear that your experience was good and that I was able to help and answer your questions. And of course, the extra styling for our widget was my pleasure! -Steph
April 2, 2024
Really useful app. Quite expensive but it's worth it for us. The customer service is excellent.
Hi Victoria! Thank you for your kind words and wonderful review. It was a pleasure assisting you in setting up the calendar within our Zapiet - Pickup + Delivery app. Please don't hesitate to reach out if you need assistance with anything else. We're here to help! -Veno
April 1, 2024
Phenomenal app with great support. Absolutely love it
Thank you Gregory for leaving such a nice review, it's very much appreciated! It was so nice chatting and getting everything up-to-date with our Zapiet - Pickup + Delivery app, including the discount code to appear for your pickup orders. If you have any other questions down the road, please do not hesitate to send us a message. All the best, Jessica
April 8, 2024
Excellent support! Very responsive and has solved every issue we've had and even fixed some things that our main web developers would not address.
Thank you very much Jeff for taking the time to leave a review! Always a pleasure chatting with you and helping with our Zapiet - Pickup + Delivery in any way we can. If you have any other questions down the road, please do not hesitate to send us a message. Kind regards, Jessica
March 27, 2024
We are a 7 location retail business that services a wide territory outside of our local retail markets as well as we ship product well outside our territory. We couldn't do what we do without Zapiet! The app is seamless and extremely functional. We've used their support helpline a number of times and their staff have gone ABOVE and BEYOND to help me! I haven't found an app that has been as impactful as Zapiet and with the support staff to back it up. Would recommend 10/10.
Hi Nathan, Thank you sincerely for taking the time to share such a wonderful review! It was truly delightful chatting with you and assisting with setting up your rates, updating you to the latest version of our Zapiet - Pickup + Delivery app, and addressing a few other aesthetic details. Should you have any further questions or require additional assistance, please don't hesitate to reach out. Warm regards, Jessica
March 21, 2024
Good app and super easy to work out. Also if you do get confused the help team are super quick to respond! Jessica has been helping me and went above and beyond to sort everything out, even updated the app and went through the settings to make sure everything worked fine. Overall really happy with the support :)
Hi Eli, Thank you very much for taking the time to leave such a lovely review! It was my pleasure helping you to update our Zapiet - Pickup + Delivery app and making sure that only the correct method appear when certain products are in the cart with our conditional activation feature. Any other questions or any assistance, please do not hesitate to reach out. Warm regards, Jessica
March 19, 2024
Jessica Was wonderful to work with.
Hi Brian, Thank you for taking the time to leave a review, it's much appreciated. It was wonderful chatting and helping you set up your rates in our Zapiet - Pickup + Delivery app. Again welcome to the Zapiet family and please do let us know if you have any questions or need any further assistance. Warm regards, Jessica