Zapiet ‑ Pickup + Delivery

I would definitely recommend reaching out to the Zapiet team for any setup support. My point of contact, Charlie, has been super helpful and has answered all my queries. Response time has been speedy making the app installation nice and smooth.

This app has gotten better and better, and support has really been amazing (truly helpful and quick). We had some issues starting out, but now I can't imagine what we'd do without this app!

I just wanted to say that the support you provided was absolutely excellent. You were very responsive, clear in your explanations, and extremely helpful throughout the whole process. Thanks to you, the issue was resolved quickly and everything is working perfectly again. I really appreciate your professionalism and efficiency. This was truly top-notch support. Thank you again for your help!

Ismail has been super helpful and quick in responding to our inquires about the app and we are excited to launch our site with Zapiet in full force!

Excellent customer support and great app functionality. it is easy to set up and integrate. with other apps and gives you better control over the deliveries and functionalities.

After a few snafus with their contact form and calendar, I was able to get in touch with this company and they were very helpful. Sebastian walked me through setting up everything my company needed and was very patient. Thank you Sebastian!

I love these guys!!!! Stephane is THE BOMB!!!! He literally answered all the stupid, dumb questions I had and held my hand the whole way! Helped me with all the changes that needed to happen with a wonderful demeanor and sweet disposition!

Fantastic app and fantastic service. Ronan and Sandy are both top notch, without a doubt. Thank you for your excellent customer service!

We've been using this app for a couple of years now, we have a few different aspects to our business & store pick up & delivery has enabled us to segment them into different delivery or pick up options, it's like it was made for us! I find it really easy to use, blocking out dates, choosing specific delivery & pick up windows, etc. Support have been great, they recently did fancy things to our code which will help our business expand into areas we'd been wanting to for ages. Thanks team!

Great and fast support. I absolutely recommend this product. I have a flower shop and this app offers all delivery, pick up and shipping at the same time. it is compatible with a few other apps to determine the delivery by distance and etc.....

The app is great and the support I received from Ronan was perfect for enabling our Thanksgiving-only products. Very professional service and patience working through some of our challenges.

The Zapiet team is really helpful. I wanted to popup a window box, they gave me a good solution to solve it. and the team always gave me quick responses when I have questions.

The service from this App provider is much better than other Apps. A welcome phone call and continued, helpful support makes such a difference.

It was quite confusing with the various features that this application offers, but after the 1 hour consultation session, it helped me to clear up the problems I faced, and helped me to understand on how to use the application better. Bogi, my professional consultant assigned to me, was very friendly and helpful, and gave advice and alternatives to problems that Zapiet couldn't implement. Overall, I would recommend this application to anyone who wants a more streamlined approach with rich features!

Robert was amazing! He helped us from A-Z setup ! Looking forward to working with these guys again once we start doing nationwide shipping!

So glad we stumbled across this app, it has made a world of difference in running our store. The assistance I received from the support team has been fantastic. Their assistance in the setup process has been invaluable. A big shout out to Luke and Sandy - thank you so much, keep up the great work as it is greatly appreciated,

Has allowed us to achieve 90% of our complicated Local Delivery needs, and has excellent support. Would highly recommend.

Really great support from the Zapiet team, I would 100% recommend this app. It's a little tricky to set up but the support team is very helpful and has wonderful guidance for all of your questions.

I used this app to allow my client, a florist to have a click and collect option on their store as well as manage delivery rates by post code. Bogi was an enormous help to helping me solve my issues and was very efficient in doing this.

Our team definitely recommends this app. We weren't expecting that it would be powerful enough to include smart rules for order notifications (in our case, we needed specific e-mail addresses to be alerted about new orders depending on which pickup location was chosen during Checkout), but it did just that, saving us the time and hassle of sourcing another app to handle order notifications. We also weren't expecting the ability to set prep time rules for individual products, so that was great. (A quick note to other Shopify merchants thinking about using this app — the prep time rules ONLY work on the product level, and NOT the product variant level. So if you have two different prep times depending on which variant of a product is being purchased, you'll need to split those products apart.) Special shoutout to Sebastian, who was extremely generous and helpful with the numerous questions I was asking during my initial exploration of the app. He even helped troubleshoot some things completely unrelated to the app, so he definitely went above and beyond!