All reviews

Rating Breakdown

  • 5
    92% (1,495 ratings)
  • 4
    4% (57 ratings)
  • 3
    1% (9 ratings)
  • 2
    1% (9 ratings)
  • 1
    3% (41 ratings)

Reviews with Text

  • 91% (1,469)
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5 / 5 Share

Aug. 7, 2018

Great app! My goal was to have a clean check-out procedure where customers wouldn't be confused or able to select the wrong shipping on items where I wanted to force in-store pickup. After a very quick exchange of a few emails (very timely response) and a tiny bit of Shopify reconfigure, they walked me through the setup and I was good to go! Also, in comparing similar apps, I felt Zapiet had the best and most elegant UI.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

June 20, 2018

I can't say enough good things about both this app and the service and support we have received from Andy and Sam. We've been using the app now for almost 3 years and it's only gotten better over time. They truly understand their customers and their needs.

Store

Zedrics

Using app

Almost 3 years

Total reviews

6

Average rating

5.0

5 / 5 Share

June 9, 2018

Great App and must for Shopify!

Store

Nvbdemo

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2018

This app is AMAZING, simple, yet rich in functionality. If you plan on offering, picking, delivery, and or shipping look no further. This app does it all and does it well. I am genuinely impressed with all that it does. Within 48 hours I had an on-demand delivery service connected and ready to deliver goods to all my customers. It was so easy. The support is amazing too. I've asked plenty of good and dump questions and they respond back politely and promptly with concise and helpful answers. Highly recommended. Install it already.

Using app

About 1 month

Total reviews

11

Average rating

3.9

5 / 5 Share

Jan. 28, 2021

Awesome apps!!! The best delivery apps on shopify! I have been using for few years, the team keep updating new features to keep customer happy, great job!

Using app

Almost 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

May 5, 2018

Both Sam and Andy were beyond helpful. I needed the icons in the middle of the Cart page, whereas it was on the right side and it just didn’t look good. I wrote them and the issue was resolved within 48 hours. Yes, you heard it right, just under 48 hours, it was done. And the result was beyond my expectation. If you are ever considering Local Pickup or Delivery, don’t think twice. Thank you guys for making it so much easier.

Store

Oleamea

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 28, 2018

Sam is always helpful and willing to respond even during the weekend. Although we are not familiar to coding, he is so patient and helpful throughout the process, excellent app if you want to do delivery and pickup at the same application, well done

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 3, 2018

I am so impressed with the Zapiet app. Andy and Sam have done an amazing job understanding customers and making sure it is full of useful features. Best part is they are continually working on new features and so just when you think it perfect it actually gets better! I highly recommend to anyone looking to increase sales by offering local delivery, store pick-up and/or shipping.

Using app

2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 2, 2018

I've installed Store Pickup + Delivery app, firstly I modified the code to filter our available products for Pickup but I'm really surprised because after a month later this feature is available to select the product. Great Job Sam and Andy. I recommend to shopify store. install it easy and special thanks to Sam who answered every questions and fast response.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2018

This app is BY FAR the best pickup + delivery application on Shopify (and I tested many). The functionalities and features are way more advanced than others and the support is second to none. Sam was my main point of contact and he helped me with installation, as well as all other questions I had. He was very nice and professional. Highly recommend!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2018

This app delivers exactly what you think it would do. We had a couple of problems/bugs after install but the support team helps us to solve these. Just be careful if your Shopify theme isn't from the official Shopify website. Talking about the support team, they're friendly and answered my interrogation in an ok time. (1 or 2 business day) They have been able to customise their app to our store, and it's very appreciated! Would recommend for our futur customers!

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 20, 2018

This app has been great for what our store needs. However, there were a large amount of frustrating bugs that kept on appearing after install, which were only found after customers sent messages being unable to checkout. I would rate the app lower because of that, but Sam has provided impeccable customer support in fixing all of these issues ASAP. An app like this is extremely complicated from a technical perspective, so bugs unfortunately can not be avoided! Use this app regardless, and know that their technical team is there 24/7 to jump right in and fix anything. Short of Shopify creating their own seamlessly integrated solution, this is the best option. I did compare this app to another competitor's app that was priced much lower, but you definitely get what you pay for here. Beyond Zapiet's A++ customer support, the back end UI is intuitive, clean, organized and user friendly. The other competitor's app felt clunky, unorganized and broken. Spend the extra money, it's worth it.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2018

Excellent app, having tried several similar apps this one is head and shoulders above the rest, exactly what we needed for our store. Support is superb, had a couple of minor issues and support responded immediately in the evening and worked til midnight to ensure everything was working correctly. Very very impressive, highly recommend Zapiet.

Store

Mtest84

Using app

About 4 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

March 19, 2018

We couldn’t be happier with this app. Our site is custom built and we needed the capability to customize delivery, shipping and pickup options for each product. We were able to accomplish everything on our wishlist with this app. Customer service is above and beyond. If we could give them 10 stars, we would.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

March 17, 2018

This app works great, has all the options you should need for a local delivery service. The support is AMAZING, I usually receive a reply and a fix within an hour. Keep up the good work guys!

Store

Coughy

Using app

18 days

Total reviews

3

Average rating

3.7

5 / 5 Share

March 12, 2018

Great App and fantastic support from the Zapiet team. This app works fantastic across multiple store pickup and delivery locations as well as handles complex shipping rules. A perfect choice for those looking for multiple shipping methods that all work together seamlessly. Highly recommended to all.

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 27, 2018

We just installed the app, and the team was so helpful in getting the app configured with our theme.

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2018

Great App and once fully implemented on my site I should be able to stop using some other complicated shipping apps/processes. Had some minor install issues due to my site customisations but the team provided me with excellent support that allowed me to solve my challenges. Ironically, 3-4 hours after installing and going live we had our first store pick up/click and collect customer seamlessly place an order ;-) Highly recommended.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2018

If you offer pick up and local delivery this really is an APP you can’t be without. The support is second to none, Sam has always been just an E-mail away with advice and and helping hand along the way. Carlsberg don’t make Shopify Apps but if they did...... Top APP... Top guys.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2018

We literally could not operate our business with out this app (or at least it would be significantly more difficult). This app is essential for any business that offers a combination of pick, delivery, and shipping. We have retail locations where we offer pickup of healthy prepared meals, local delivery that we deliver using an in-house team, and are getting set up to ship using 3rd party carriers. The app informs customers of these options as part of the checkout process in a seamless, easy to use way, and allows us to easily manage and fulfill the different kinds of orders on the back end. And a HUGE thank you to Sam for some of the quickest and most thorough customer service we've experienced. If there is a problem it gets fixed super quickly or a solution is queued for the dev team--they are very responsive to the feature requests of merchants. Thank you Zapiet team for creating such an essential app for our business!

Using app

6 months

Total reviews

7

Average rating

5.0