Zapiet ‑ Pickup + Delivery for Shopify

Zapiet ‑ Pickup + Delivery

Smarter delivery options for pickup, local delivery & shipping
Rating
4.9
Feedback
1,882
Reviews
Chart
#506
Shopify

All reviews

5 / 5 Share
March 17, 2021

I am still astounded by the fact that shopify doesn't support such useful functionality themselves, but use this app to allow customers to pick a date for pickup/local delivery/shipping, and then see orders to fulfill by date in their dashboard. It seems like they have thought of everything in terms of a smooth workflow predicting what a user needs , and even when i opened up an enhancement request, they actually implemented it! Most importantly, their support is absolutely amazing. I always get fast and friendly responses (even when it appears they are offline), and quick resolutions- I wish shopify's own support was as good as this. Keep doing what you are doing!

Store Using app Total reviews Average rating
MMM...Chocolate! 4 months 1 5.0
Developer Reply

Hello there, Thank you for your kind words! I'm really happy to read your appreciation of our app and how we have been able to assist you. Don't hesitate to reach back to us, if ever you need assistance or even have another enhancement request. It is with feedback from our merchants that we can grow. Thank you, Sandy and Flora

5 / 5 Share
March 17, 2021

Made the best decision to add Zapiet to my online store. Robert was super helpful and patient with me although i had many questions. Onboarding was super smooth and easy. Thank you Robert for your help! appreciate it.

Store Using app Total reviews Average rating
Oak & Barrel 13 days 1 5.0
Developer Reply

Hi Irene, Thanks so much for the wonderful review! I'm glad to hear that you're now up and running and it was my pleasure assisting you. Regards, Rob

5 / 5 Share
March 13, 2021

I was stressing out as it was Saturday night 7pm and we had just popped out a newsletter! Flora assisted with quickly fixing some urgent issues with products not showing I had via the chat feature! Incredible service and so fast and efficient! Thank you for fixing my problem so quickly! We can now get back to doing what it does best - delivering cake! Jess - Business Owner

Store Using app Total reviews Average rating
Mary Eats Cake About 1 month 1 5.0
Developer Reply

Hi Jess, I'm glad I could get the issue resolved for you. Please don't hesitate to reach out if you ever need anything Have a great day! Flora

5 / 5 Share
March 11, 2021

Sandy was great! Helped resolve my issue quickly. This application is also simple to use, I definitely recommend it if you have shipments that require rules and cutoff dates.

Store Using app Total reviews Average rating
George Stone Crab 4 months 2 5.0
Developer Reply

Hello there, It was nice talking to you on our live chat! I'm really happy that you appreciate our application and my help. Don't hesitate to come talk to us again, if there is anything else we can help you with. Thank you! Sandy

5 / 5 Share
March 10, 2021

Great app. Really helpful support too. Definitely recommend this app for pick up and local delivery solution.

Store Using app Total reviews Average rating
Welland Valley Feeds Ltd Over 1 year 1 5.0
Developer Reply

Hi there, Thanks for taking the time to leave us feedback! We're really happy to hear you recommend the app, and our support is at the heart of what we do so glad to hear you had a positive experience with us. Best wishes, Bogi

5 / 5 Share
April 19, 2021

This app, combined with Delivery Rates by Zip, was exactly what I needed for my small farm and nursery business. We only offer local pickup and local delivery and until I discovered these apps I thought it would be impossible for customers to check out correctly. I ran into some technical issues that were confusing for me but customer support, Stephane and Lisa, resolved my issues quickly and efficiently Update 4/19- Stephane once again helped me through a problem that I had created myself and could not wrap my head around!!

Store Using app Total reviews Average rating
Lil Starts Online Farmstand About 1 month 2 5.0
Developer Reply

Thank you for taking the time to leave such a great review! We were glad to assist you in setting up the app. If you have any further questions, we would be more than happy to hear from you! Best regards, Lisa & Stephane

5 / 5 Share
March 9, 2021

Robert was very helpful and helped us to achieve what we want! He has followed through the problem with us and replied asap. Highly recommended!

Store Using app Total reviews Average rating
ROSE & CO Over 2 years 2 5.0
Developer Reply

Hi Tracy! Thank you so much for your kind words :) I'm so glad to have found the problem and get everything up and running for you! Cheers! Rob

5 / 5 Share
Feb. 25, 2021

Shopify you can setup real quick and with the Zapiet extension it becomes a great tool for managing your sales. Good app, great support!

Store Using app Total reviews Average rating
Louis Boeglin Patisserie 11 months 1 5.0
Developer Reply

Hi, Thanks so much for the review! We're happy to hear you like the app and have made use of our support as well! Best wishes, Bogi

5 / 5 Share
Feb. 25, 2021

We've been using Zapiet since we launched our store and support has been amazing from day 1. They respond immediately when we have concerns or need help with the system.

Store Using app Total reviews Average rating
Big Al's Cookie Jar 6 months 1 5.0
Developer Reply

Hi there, Thanks for being with us from the beginning and giving us your trust! We're here for you anytime :) Best wishes, Bog

5 / 5 Share
Feb. 25, 2021

I highly recommend this app. Customer support was fast to respond and help me with the setup. Now everything is working smoothly :)

Store Using app Total reviews Average rating
Fabricville 2 months 1 5.0
Developer Reply

Hi, Thank you for your review! Glad I was able to help you quickly today :) Best wishes, Bogi

5 / 5 Share
Feb. 25, 2021

The Support is crazy fast! Outstanding! Thanks to Sandy!! Logged in and solved my issue within 5 minutes.

Store Using app Total reviews Average rating
Lotta&Emil 8 days 4 5.0
Developer Reply

Hello there, It was great talking to you on our online chat. Don't hesitate to reach back if there is anything else I can help you with. Wishing you a great day! Sandy

5 / 5 Share
May 3, 2021

Great Support. Had trouble initially but they bent over backward to make sure everything was working.

Store Using app Total reviews Average rating
Pacific Cloud Seafoods 3 months 3 5.0
Developer Reply

Thank you for your very kind words and as I mentioned, please do not hesitate to jump back on the live chat if you have any other questions or need assistance. Best wishes, Jessica

5 / 5 Share
Feb. 17, 2021

I think the reviews of this app are pretty harsh. I've tried many different Pickup/Local delivery apps and this one has by far the most options. It is expensive but you get what you pay for. Support have responded quickly and tried to help as much as possible. So far, very happy.

Store Using app Total reviews Average rating
ANNA Cake Couture 1 day 2 3.5
Developer Reply

HI Felix, Thank you very much for your kind words and I am glad that you are happy with our app! We pride ourselves on having an app with a very large feature-set and even more-so on our world-class support team :) Thanks again and stay healthy! Stephane

5 / 5 Share
Feb. 20, 2026

Support was quick and even though the issue wasn't Zapiet (it was another screwup by Shopify), Zapiet fixed it anyway and got us back up and running. Thank you!

Store Using app Total reviews Average rating
Betty Bakery Over 10 years 1 5.0
Developer Reply

Thank you so much for the wonderful review! I’m really glad we were able to get everything back up and running smoothly for you. Even when the issue isn’t directly within Zapiet, we’re always happy to step in and help however we can. Your kind words truly mean a lot. If you ever need anything again, I’m always here to assist. Srivastav

5 / 5 Share
June 3, 2026

If you're looking to manage local deliveries vs domestic shipping where specific products can only be delivered locally and not shipped, but some products can be shipped then this app is for you! The customer service is just fantastic, Nandita particularly helped me with kind and patient instructions when I got stuck with something. The ai auto help is also fantastic, and has solved many questions very quickly for me, and a real human is only a few minutes away. Don't think I've experienced better customer service with any other app.

Store Using app Total reviews Average rating
Baboo Gelato Over 5 years 1 5.0
Developer Reply

Hello, We’re delighted to hear that the app is helping you manage your local delivery and shipping requirements effectively. Thank you for your support and for being a valued member of the Zapiet community! Regards, Nandita

5 / 5 Share
Feb. 12, 2021

Very useful for its calendar. You can choose order preparation time and be sure your clients get their orders just the right time. Works well! Also goes well with Zapiet Delivery Rates

Store Using app Total reviews Average rating
Flowershopn5.Com 12 months 1 5.0
Developer Reply

Hi there, Great to hear you're making the most of our calendar and preparation time feature! Thanks very much for leaving us a review :-) Best wishes, Bogi

5 / 5 Share
April 14, 2021

Great app and outstanding customer support! We are very satisfied with the functionality, as well as the look of the app. Worth the money and their customer service is top-notch. Highly recommend!

Store Using app Total reviews Average rating
Take Another Bite 4 months 2 5.0
Developer Reply

Hi Anne-Marie, Thank you so much for the lovely review, it was an absolute pleasure working with you. If there's ever anything we can do to assist you in the future, then just send us a message and we'll be more than happy to help. All the best, Luke

5 / 5 Share
Feb. 11, 2021

The best app in the app store for pickup and delivery features. easy to understand and maintain. Thanks.

Store Using app Total reviews Average rating
Cupcake Central Over 1 year 5 4.8
Developer Reply

Hi there, Thank you so much for your glowing review! We're pleased to hear you find the app easy to use, we aim to make the app as user-friendly as we can whilst also offering plenty of features :) Best wishes, Bogi

5 / 5 Share
Oct. 17, 2025

Zapiet has helped us do so much more with offering services to our customers. The amount of customization and flexibility also makes managing an e-commerce store a breeze. The UI is also super intuitive and even if you are a beginner with Shopify, it will be easy to learn. Thanks Zapiet and thank you Jessica for being the best at helping us with any issues we have.

Store Using app Total reviews Average rating
La Bottega di Terroni Almost 6 years 2 5.0
Developer Reply

Thank you so much, Francesco. I am thrilled to hear that Zapiet - Pickup + Delivery has made managing your store easier and more flexible. It is wonderful to know you are enjoying the customization options and intuitive interface. It is always a pleasure helping you, and I truly appreciate your kind words and support. If you ever have any questions in the future, please don’t hesitate to reach out. Warm regards, Jessica

5 / 5 Share
Feb. 3, 2021

Amazing onboarding support from Charlie Noble! We have some complicated delivery and pickup requirements across both one-off and subscription products. Onboarding support helped talk through our needs, make some final configuration and we were live same day https://wawwe.ca/.

Store Using app Total reviews Average rating
WAWWE 4 days 1 5.0
Developer Reply

Thank you so much for such a lovely review! It was an absolute pleasure to set up your store with you and work on such a great concept for a business! I wish you all the best with the launch and if there is anything else I can do to help please let me know. Thanks, Charlie :)

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