Zapiet ‑ Pickup + Delivery

I just wanted to give a kudos for great customer service from Betty and Srivastav :) They are great! Always there to assist if we have question about the App :) Keep it up guys!

Just installed the app but the setup was pretty easy and the support was great. (I had lots of questions.) So far, it's working as advertised. App handles both delivery and pickup with the same level of attention. Other apps I looked at had much more functionality for delivery, but pickup is just as important for us.

We use Zapiet to handle our local pickup and delivery and have been happy to the tool and services. Ronan has been a pleasure to work with. Looking forward to seeing more features through zapiet for local business in need to adapting in the new COVID environment.

This app has enabled us to create popup locations for the safe selling of fresh chicken during the pandemic. We did encounter a problem with the app after an update. I reached out to Zapiet and they corrected the problem almost immediately. There quick response enables me to continue boasting of a 99.9% uptime. I would recommend all shopify users to look into this app that is easy to integrate and provides instant human support.

This app has proven to be a life and timesaver. It offer tremendous flex-ability and allows for setting up delivery times (or pickutimes) dates and prices as exactly as it needs to be. Customer service has been very helpfull and responsive. It offers very precise setup of schedules and possibilities, Highly recommend if you need more from your shipping app!

The Zapiet team have been wonderful helping me create what are quite business and product specific solutions for my floral design business. Ronan has been especially amazing.. give this man a raise! I appreciate knowing they are always there to help in a timely manner and continue to follow up until the matter is resolved. I would highly recommend, would have been lost without their help.

We began using this app to set up store pickups when we re-opened after the lockdown. We had fantastic help setting it up. Since setting up the app, we have adapted and made changes on a number of occasions. Each and every time I have reached out, I have received quick and helpful service. i feel like I have been helped by every member of the Zapiet team at this point and each one of them has been professional and my queries and issues always fixed really quickly. Great App & an even greater customer service team!

Very helpful and very prompt when I had some issues, which is rare to begin with. The app works exactly the way it should!

Jessica helped us to solve an issue with our website and even went as far as letting us know what the issue was when it was not an issue with Zapiet, but rather with Shopify. She was incredibly kind and quick to get back to us.

I would definitely recommend reaching out to the Zapiet team for any setup support. My point of contact, Charlie, has been super helpful and has answered all my queries. Response time has been speedy making the app installation nice and smooth.

This app has gotten better and better, and support has really been amazing (truly helpful and quick). We had some issues starting out, but now I can't imagine what we'd do without this app!

I just wanted to say that the support you provided was absolutely excellent. You were very responsive, clear in your explanations, and extremely helpful throughout the whole process. Thanks to you, the issue was resolved quickly and everything is working perfectly again. I really appreciate your professionalism and efficiency. This was truly top-notch support. Thank you again for your help!

Ismail has been super helpful and quick in responding to our inquires about the app and we are excited to launch our site with Zapiet in full force!

Excellent customer support and great app functionality. it is easy to set up and integrate. with other apps and gives you better control over the deliveries and functionalities.

After a few snafus with their contact form and calendar, I was able to get in touch with this company and they were very helpful. Sebastian walked me through setting up everything my company needed and was very patient. Thank you Sebastian!

I love these guys!!!! Stephane is THE BOMB!!!! He literally answered all the stupid, dumb questions I had and held my hand the whole way! Helped me with all the changes that needed to happen with a wonderful demeanor and sweet disposition!

Fantastic app and fantastic service. Ronan and Sandy are both top notch, without a doubt. Thank you for your excellent customer service!

We've been using this app for a couple of years now, we have a few different aspects to our business & store pick up & delivery has enabled us to segment them into different delivery or pick up options, it's like it was made for us! I find it really easy to use, blocking out dates, choosing specific delivery & pick up windows, etc. Support have been great, they recently did fancy things to our code which will help our business expand into areas we'd been wanting to for ages. Thanks team!

Great and fast support. I absolutely recommend this product. I have a flower shop and this app offers all delivery, pick up and shipping at the same time. it is compatible with a few other apps to determine the delivery by distance and etc.....

The app is great and the support I received from Ronan was perfect for enabling our Thanksgiving-only products. Very professional service and patience working through some of our challenges.