All reviews

Rating Breakdown

  • 5
    93% (1,579 ratings)
  • 4
    4% (61 ratings)
  • 3
    1% (10 ratings)
  • 2
    1% (10 ratings)
  • 1
    2% (41 ratings)

Reviews with Text

  • 90% (1,538)
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5 / 5 Share

Feb. 27, 2018

We just installed the app, and the team was so helpful in getting the app configured with our theme.

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 25, 2018

Great App and once fully implemented on my site I should be able to stop using some other complicated shipping apps/processes. Had some minor install issues due to my site customisations but the team provided me with excellent support that allowed me to solve my challenges. Ironically, 3-4 hours after installing and going live we had our first store pick up/click and collect customer seamlessly place an order ;-) Highly recommended.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2018

If you offer pick up and local delivery this really is an APP you can’t be without. The support is second to none, Sam has always been just an E-mail away with advice and and helping hand along the way. Carlsberg don’t make Shopify Apps but if they did...... Top APP... Top guys.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2018

We literally could not operate our business with out this app (or at least it would be significantly more difficult). This app is essential for any business that offers a combination of pick, delivery, and shipping. We have retail locations where we offer pickup of healthy prepared meals, local delivery that we deliver using an in-house team, and are getting set up to ship using 3rd party carriers. The app informs customers of these options as part of the checkout process in a seamless, easy to use way, and allows us to easily manage and fulfill the different kinds of orders on the back end. And a HUGE thank you to Sam for some of the quickest and most thorough customer service we've experienced. If there is a problem it gets fixed super quickly or a solution is queued for the dev team--they are very responsive to the feature requests of merchants. Thank you Zapiet team for creating such an essential app for our business!

Using app

6 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 25, 2017

This is really working well for our store (https://www.autoskinz.com) as some products we carry can't be sold online. This allows us to offer and pay for those items online but finish the transaction in person. Great app!

Using app

5 months

Total reviews

3

Average rating

2.3

5 / 5 Share

Nov. 15, 2017

If you're looking for Store Pickup and Delivery choices for site, this app is the perfect choice. It looks great and works superbly. When we changed our theme we experienced a minor issue which was rapidly resolved over a weekend! Only a few hours later all was working perfectly again. Excellent support from Zapiet!

Using app

18 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 6, 2017

This app is PERFECT for local pickup, delivery and national delivery. The support from the developer to integrate it into our site was absolutely fantastic. If you are looking for an app that provides options for local pickup, local delivery and national delivery then this is the ONLY APP YOU NEED. Many thanks to Sam from the support team for going above and beyond the call of duty.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2017

Great support, and super helpful app for what I need!

Using app

28 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 2, 2017

Fantastic app and more importantly - really quick support. Sam made the amendments for me and actually gave himself more work by making minor suggestions to help improve the flow of the checkout. Thank you so much

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 22, 2017

I have been over the moon about this app. It works exactly as intended, and with continued upgrades and added features, it has only become more valuable to our business over time. Not only is the app itself great, their customer support is even better. They are quick, knowledgeable and go above-and-beyond. I love these guys!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2017

Outstanding customer support. Sam helped us make a few tweaks specific to our theme and responded quickly and followed through with everything he said he'd do. We are only using the pick-up feature, and have yet to put our site live, but I know we are in good hands. Love the customizability of the button design. They did a great job overcoming Shopify's shortcomings for this issue- I'm so happy we decided to give this App a shot!

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 3, 2017

Really good and useful app. Amazing speed support, answer in 20 minutes and question solved. Thanks Andy and your team !

Store

Ripayon

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

July 30, 2017

This is a must have app for B&M stores with online presence. Andrew and his team is unbelievable. Here is a quick example: I emailed him an issue and he immediately responded 9:00 pm london time! Wow! who even provides support that late? Very quick with fixing the issue. The price is reasonable and they are not in the business of nickle and diming the businesses. Excellent app and excellent support.

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 21, 2017

Support for this app is absolutely the BEST! Sam was wonderful and patiently resolved several issues I had during the initial installation. The app itself is fabulous and does exactly what it promises to do. Customizing it is easy. If you have any minor glitches/questions along the way, you don't have to worry since the customer support will be there to help make it right. I would highly recommend it!!!

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

July 13, 2017

Six stars! This application more than any other has been of paramount importance to the success of our web store. The support team is simply phenomenal, ready to field any request or to listen to your concerns. Simply the best application and the best support team!

Using app

7 months

Total reviews

4

Average rating

4.8

5 / 5 Share

June 8, 2017

This app is an absolute must for any shop that does pick up and deliveries. The user interface is sleek and professional looking. Customizability and scalability is great too with Sam and his team always tweaking and making it better. Sam is the man. He's brilliant and works hard to make this an amazing app. The support is excellent as well. He really made time for me and helped to make sure everything was up and running. Store Pickup + Delivery is worth every penny. All good!

Using app

17 days

Total reviews

5

Average rating

4.8

5 / 5 Share

Dec. 7, 2025

A+ support; Sam has been really helpful when adjusting CSS code, and the team have been really responsive to our queries.

Using app

Over 8 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi Amanda! Thank you for leaving your review! We are happy we could assist and help get everything back on track for you. Should you need any support in the future, please feel free to reach out. We are always here to help. Best regards Betty and Sam

5 / 5 Share

May 24, 2017

Great app. Fantastic customer service. Highly recommended.

Using app

12 days

Total reviews

7

Average rating

5.0

5 / 5 Share

April 9, 2017

Our store needed some custom work and it was no trouble at all for Andy and his team to do! After several back and forth emails, Andy had a new code and applied it to our store for us. Everything works just as we had hoped! We highly recommend this app if you need in store pick up for your site. 100 stars from us... five does not cut it. THANK YOU ANDY!!! Sally & Gary xx

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 18, 2021

As Always, The Tech Support That Represents Zapiet is First Class. They, Once Again, Saved the Day, With an Odd Tweak I Needed, but Didn't Think to Do. They Rock. The Response Time Support from Zapiet is at the Top. Other App Companies Would Fare to Take Note. Zapiet Leads The Standard...

Using app

Over 4 years

Total reviews

5

Average rating

5.0

Developer Reply

It was great chatting with you and thank you so much for your kind words. So glad that I was able to get the tweak done and you are back up and running. If you have any other questions down the road, please do not hesitate to send us a message. Thanks, Jessica