Zapiet ‑ Pickup + Delivery

Srivastav Bathini did a great job with customer support! Solved our problem quickly and was a great help.

For the first time I reached out to Zapiet support team because we are in the process of rolling out more stores as "store pickup" and we needed some clarifications so we can plan better our future rollouts and Jayne Forde had assisted us by answering all our questions in a timely manner- thank you for this great great support, really appreciated! Thank you also for Bogi and Ismail to provide us with some guidance on Zapiet app. Thank you for your professionalism during support!

Great App, ensuring that certain products of our store are Click & Collect only, and customer expectations are managed well through out. Very pleased.

Jessica was so helpful. She went above and beyond.

As always, the Zapiet team has been helpful, supportive and responsive to getting our store up & running. They've helped us maintain our store through difficult times and we couldn't be more grateful. boomcandy.com wouldn't be able to locally ship without Zapiet.

We had some trouble using this app at first but this was several years ago and the app developers have gone above and beyond to help us since. They respond very quickly and are extremely helpful and knowledgable taking the time to really look through your needs and help apply the necessary fixes where they need to go. We are so impressed and love using this app. Highly recommend if your shop needs a pick up and shipping option!

I use this app to run our flower shop business for delivery and pick up. It is a great app with loads of options. The support is also A+ always willing to help and go above and beyond to help.

This app is the best out there for store pick up and local delivery. Had a couple issues, but Andy and his team helped me out and were so great. Highly recommend.

Support is super quick and really helpful. Had an emergency with my checkout and Zapiet support sorted me out within 5mins. Woohoo!

I want to extend my gratitude to Jessica from the Zapiet support team! She resolved my issue quickly and efficiently, taking the time to walk me through each step to prevent it from happening again. Her professionalism and responsiveness made a real difference

Great customer service! We had trouble with the install and their team helped it get resolved quickly. Once we got it working the app works great!

Great app for pick up and delivery. Perfect for the current climate. Great support given the tough times. The answers to most questions are available in the FAQ.

Although with COVID, they were experiencing issues as with every other internet based company, once things calmed down they have been completely hands on and have helped me in prompt time, with every response! Even when I don't respond in a timely manner, I get an follow up email:) Love this app!!

So far, so good! Our customers really like it. I only wish I didn't have to migrate our shipping options over. We have somewhat complex shipping options so I simply added a Free Local Pickup option within Shopify and we're good to go. I had submitted a question about blocking out pickup times throughout the day (like when we're at lunch) and Ryan got right back to me and was very helpful and knowledgeable. I was able to block out the lunch hour quickly and easily.

This app is a critical to the success of my store. Over the past years they have added more functionality that has enabled me to remove unnecessary apps and use Zapiet as a one stop shop. They are also extremely quick to respond to technical difficulties which sometimes happen on any platform. Just today my app was having a glitch, and within 5 minutes of me sending a support ticket it was fixed and I was back up and running! Special thanks to Sandy for the fast turnaround!

We haven't made this live until later today, but the support I received from their team was wonderful. Some great features for a small, locally owned business at a good price. Thanks Zapiet!

Fantastic customer service, always responsive, app allows us to do exactly what we need in terms of local delivery and pick up.

This app is solving a lot of problems for us. As a brick & mortar store who does not ship, Shopify has been an imperfect fit for us for the past 3 years. It's been one workaround/hack after another. But Store Pickup + Delivery is a game changer for us. It does exactly what we need it to do. It's very easy to configure, and the developer has provided an outstanding level of support to us. Andy has gone above and beyond, even fixing issues with our store that have nothing to do with the app. Thank you!

Jessica has been incredibly helpful, efficiently resolving all the issues we've encountered with Zapiet. We've been utilizing this application for several years, and only recently discovered some inaccuracies in our delivery service settings. The live chat experience with Jessica was outstanding, significantly enhancing our overall satisfaction with the service.

As a business owner, it is very hard for me to ever write a bad review for a company that had growing pains overnight with the pandemic. At first we had some color matching issues but after working with Andy, it was all taken care off. The app works great now! Thank you Andy and best of luck with your newly hired team!