All reviews

Rating Breakdown

  • 5
    93% (1,580 ratings)
  • 4
    4% (61 ratings)
  • 3
    1% (10 ratings)
  • 2
    1% (10 ratings)
  • 1
    2% (41 ratings)

Reviews with Text

  • 90% (1,539)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 2, 2015

Support for this App is absolutely outstanding. Thank you very much Andrew.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 18, 2015

Does everything we need and loads more. All we needed was a simple choice for the customer to collect from one location but be shown Delivery as the default option with Collect as an option. Awesome support from Andy, even to the extent of investigating and fixing something in our cart that wasn't directly related to this app!

Using app

3 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 1, 2015

We're still in the testing phases, but this app seems to do what it is supposed to do, and do it well! Installation support via chat with Andrew was not only prompt, but friendly and on a Monday evening no less. Highly recommended! Edit: had some issues getting this to work correctly (though I fully admit it might be user error) and ended up uninstalling. Will probably revisit with Andrew at a later date. Double Edit: re-installed and working great, thanks to Andy for being persistent and making sure we were happy.

Using app

8 days

Total reviews

5

Average rating

5.0

5 / 5 Share

June 16, 2023

The app works well and the customer support is great.

Using app

About 8 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi Gustavo, Thank you for your review, it's very much appreciated It has been my pleasure helping you this week with local delivery, shipping and conditional activation for our Zapiet - Pickup + Delivery app. If you have any other questions or need any further assistance, please do not hesitate to reach out! Best regards, Jessica

5 / 5 Share

June 28, 2015

App works perfectly, The support team as been so helpful and answered all my questions very quickly. I strongly recommend this app!

Store

Fbbuch

Using app

1 minute

Total reviews

1

Average rating

5.0

5 / 5 Share

June 26, 2015

Cargi was a great help!! Super thorough and dealt with my issues fast!

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 26, 2015

Great App and support. We were able to change the text throughout the plugin to suit our copy tone of voice, customise email templates and the rest of the process was straight forward to setup. Andy was on hand to help with our themes Ajax cart implementation.

Store

Scp2014

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 1, 2015

Great app. Andrew is very attentive. App is constantly being updated with improvements and new features based on customer feedback.

Using app

21 days

Total reviews

3

Average rating

3.7

5 / 5 Share

May 28, 2015

Developer is a cool guy, very helpful and employs improvements to the app that help users lives easier. Fixed our problem with our shop in a jiffy. Recommended for everyone.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2015

Awesome app! Very easy to work with the app developer and he helped getting it all setup and working to my satisfaction. I like that he's continually developing and enhancing it! Really recommend this app if click & collect is something you'd like to do with your Shopify website

Using app

8 days

Total reviews

7

Average rating

4.9

5 / 5 Share

July 21, 2015

Works great! We have 3 stores and this app solves the issue of customers unwittingly choosing the in-store pickup option by default. Andrew is amazingly responsive. Thank you!!!

Using app

3 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 8, 2015

If I could give this app 300 stars I would! We have had issues with our calendar/date picker app since it was installed a few years ago. Pickup orders account for a high percentage of our orders - and it was challenging to capture the information accurately - resulting in lost sales. Enter Andrew with this amazing app! Not only does the app far exceed our expectations, the high level of customer service Andrew provides is second to none. I highly recommend this app!

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

May 2, 2015

Great Customer Service. The best I've experienced in Shopify so far! The app has just been set up, and so far it seems to be working perfectly. Thank you Andy!

Using app

About 16 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

April 27, 2015

Great app and even better customer service. Andy was incredibly helpful and went the extra mile to make sure the app was working perfectly for us. Highly recommended!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 13, 2015

Great customer service, easy install. Was looking for an app like this that would let the customer bypass having to put in their shipping info and finally found the best app for that. Couldn't be better!

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 27, 2015

This app solved a lot of pain points our business was having with other similar apps. Top notch customer service and great functionality.

Using app

1 day

Total reviews

2

Average rating

5.0

5 / 5 Share

March 23, 2015

We have been looking for an app like this for ages! We needed some slight modifications making but Andrew was only happy to oblige. Highly recommended.

Using app

19 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 5, 2015

Click & Collect was driving us mad so we were so relieved when this app came to market. It's clean and very straightforward. Andy has helped us out every step of the way, good guy.

Using app

About 2 months

Total reviews

9

Average rating

4.6

5 / 5 Share

March 2, 2015

Brilliant app and Andrew more than happy to assist, I can highly recommend,.

Using app

About 11 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2025

We have been using the Zapiet Pick-up App for over 10 years, and it has truly transformed our business. The app seamlessly addresses Shopify’s limitations, offering essential features that keep our operations running smoothly and efficiently. What truly sets Zapiet apart is its exceptional support team. They are always quick to respond, incredibly knowledgeable, and go above and beyond to assist with our questions or customizations. This level of service and dedication is rare in the tech space and is a testament to the passion and care of the app’s creator. Even the branding stands out—it’s unique and thoughtfully designed. For businesses like ours with brick-and-mortar points of sale, I cannot recommend Zapiet enough. It has been an integral part of our success for over a decade, and we couldn’t be happier with it! Every time a fellow merchant asks us about our most essential apps, Zapiet is always in our top three. If you’re looking to elevate the pick-up experience even further, I’d suggest adding a unique touch to delight your customers. For us, we created a custom tote bag design exclusively for pick-up orders—it’s a small detail that makes a big impression and keeps customers coming back!

Using app

About 10 years

Total reviews

13

Average rating

4.6

Developer Reply

Hi Simon, Thank you so much for your incredible review and for being a loyal Zapiet - Pickup + Delivery user for over a decade! We're truly honored to have played a part in your business’s success. It’s fantastic to hear that our app has helped streamline your operations. Your kind words about our support team mean the world to us—we take great pride in providing top-notch assistance, and we’re thrilled to know that our dedication shines through. Also, we love your idea of adding a custom tote bag for pickup orders! It’s those small but impactful touches that make the customer experience truly special. We’re grateful for your continued support and recommendations. If you ever need anything, we’re always here to help! Cheers, Zapiet Team