All reviews

Rating Breakdown

  • 5
    93% (1,633 ratings)
  • 4
    3% (57 ratings)
  • 3
    1% (10 ratings)
  • 2
    1% (10 ratings)
  • 1
    2% (41 ratings)

Reviews with Text

  • 90% (1,580)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 20, 2026

I've been using this app for years. It works great. The best part is the support that is available when I need it. The support team is phenomenal.

Using app

About 7 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the wonderful review! It truly means a lot to hear that you’ve been using the app for years and that it continues to work well for your business. Your kind words about the support team are especially appreciated We’re always here whenever you need us, and we’re grateful for your continued trust and support Srivastav

5 / 5 Share

Feb. 20, 2026

Great app and support

Using app

About 10 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave a review, it's much appreciated! If you have any other questions down the road, please do not hesitate to send a message. Warm regards, Salaj

5 / 5 Share

Feb. 20, 2026

Got my issue resolved quickly

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi Michael, It was really nice chatting and helping you get your rates sorted within our Zapiet ‑ Pickup + Delivery app. Thank you very much for taking the time to leave such a nice review, it's much appreciated! If you need any further help, you know where to find us! Cheers, Jessica

5 / 5 Share

Feb. 18, 2026

Genesis crushed it with the support

Using app

Over 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi Michael, Your review was incredibly kind! Thank you for choosing us and for letting me be part of your experience. I’m really happy I could help when it mattered. If you ever need further assistance, please feel free to contact us. We're always happy to help! Best, Genesis

5 / 5 Share

Feb. 18, 2026

They solve my issue with kindness and professionalism!

Using app

5 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Daniele, Thank you for sharing your comments with us! I sincerely appreciate you taking a moment to leave such kind feedback. Knowing you felt treated with kindness and professionalism is exactly what I hope for. If you ever need a hand, feel free to reach out anytime. Best, Genesis

5 / 5 Share

Feb. 18, 2026

Using app

Over 8 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello Britt, Thank you for taking the time to review our app and support. Do not hesitate to write me back, if there is anything else I can help you with. All the best, Sandy

5 / 5 Share

Feb. 18, 2026

Legend - very helpful despite me being on an offline constantly

Using app

7 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi Sara! Thank you so much for the lovely review! It was truly a pleasure helping you. If you ever need a hand, feel free to reach out anytime. Best regards Betty

5 / 5 Share

Feb. 17, 2026

Support team is super help.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind review. We’re delighted to know our team and product are meeting your expectations. Your support means a great deal to us, and we look forward to continuing to work with you.

5 / 5 Share

Feb. 17, 2026

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Hi, It was a pleasure chatting with you. Thank you so much for taking the time to leave a review. It truly means a lot and made my day. We greatly appreciate your support and are delighted that you had a positive experience with both my assistance and the app. You are welcome to contact us whenever you need support. Salaj

5 / 5 Share

Feb. 17, 2026

Using app

6 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello Beau, Thank you for taking the time to review our app and service. It was a pleasure to work on your widget, to make it match your beautiful website. Just reach back, if there is anything else I can help you with All the best, Sandy

5 / 5 Share

Feb. 16, 2026

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi, It was a pleasure chatting with you. Thank you so much for taking the time to leave a review. It truly means a lot and made my day. We greatly appreciate your support and are delighted that you had a positive experience with both my assistance and the app. You are welcome to contact us whenever you need support. Salaj

5 / 5 Share

Feb. 16, 2026

Store

My Store

Using app

About 2 hours

Developer Reply

Thank you very much leaving a review, it's much appreciated! If you have any other questions down the road, please do not hesitate to send a message. Cheers, Zapiet ‑ Pickup + Delivery

5 / 5 Share

Feb. 15, 2026

Using app

8 days

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Thank you so much for the 5-star rating! We truly appreciate your support and are so glad you had a great experience with our app. You are always welcome to contact us for any support! Warm regards, Pavlo

5 / 5 Share

Feb. 13, 2026

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi Ryan, It was a pleasure chatting with you and getting you all sorted!!! Thank you very much for the review and if you have any questions or need any further assistance, please do not hesitate to reach out. Kind regards, Jessica

5 / 5 Share

Feb. 13, 2026

el chaval Srivastav, un maquina, super atento

Using app

About 4 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the amazing review! I truly appreciate your kind words and I’m really glad I could help. It means a lot to know you had a positive experience. If you ever need anything again, I’m always here and happy to assist. Srivastav

5 / 5 Share

Feb. 13, 2026

Using app

About 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you very much for taking the time to leave a review, it's much appreciated! If you have any other questions down the road, please do not hesitate to send a message. Warm regards, Jeanette

5 / 5 Share

March 4, 2026

Great

Using app

Over 6 years

Total reviews

2

Average rating

5.0

Developer Reply

Hello, Thank you for your amazing review, you have made our day! Please feel free to reach out anytime. All the best, Nandita

5 / 5 Share

Feb. 11, 2026

Genesis was amazing and supported me very well when I came into an issue. Talked me through everything and was very patient as I don' have any previous experience with shopify or related apps. Highly recommend!!

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Hi Robyn, Thank you very much for taking the time to leave such a kind review. It’s greatly appreciated! It was a pleasure chatting and helping you set up conditional activation within our Zapiet - Pickup + Delivery app, as well as ensuring your pickup and shipping rates were configured correctly. If you ever need further assistance or have any questions, please don’t hesitate to reach out. Warm regards, Genesis

5 / 5 Share

Feb. 11, 2026

The app works beautifully and looks great. Customer support is incredibly responsive and consistently helpful. It’s easy to use, highly customizable, and flexible enough to roll out across all of my clients. This has become a core tool for me. :)

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5-star review! We truly appreciate you taking the time to share that. It really means a lot. If there’s ever anything else you need, even something small, we’re always here to help. Warm regards, Rutvik

5 / 5 Share

Feb. 11, 2026

Excellent customer support!

Using app

10 months

Total reviews

2

Average rating

5.0

Developer Reply

Hello Leslie, Thank you so much for this incredible review. It truly means a lot to us and really made our day. Please keep trusting us, and we promise to continue delivering the same level of support for you in the future as well. We’re always here whenever you need us. Best regards, Nandita