Zapiet ‑ Pickup + Delivery for Shopify

Zapiet ‑ Pickup + Delivery

Smarter delivery options for pickup, local delivery & shipping
Rating
4.9
Feedback
1,784
Reviews
Chart
#506
Shopify

All reviews

5 / 5 Share
Sept. 22, 2017

I have been over the moon about this app. It works exactly as intended, and with continued upgrades and added features, it has only become more valuable to our business over time. Not only is the app itself great, their customer support is even better. They are quick, knowledgeable and go above-and-beyond. I love these guys!

Store Using app Total reviews Average rating
Vivejuicery About 1 year 1 5.0
5 / 5 Share
Aug. 13, 2017

Outstanding customer support. Sam helped us make a few tweaks specific to our theme and responded quickly and followed through with everything he said he'd do. We are only using the pick-up feature, and have yet to put our site live, but I know we are in good hands. Love the customizability of the button design. They did a great job overcoming Shopify's shortcomings for this issue- I'm so happy we decided to give this App a shot!

Store Using app Total reviews Average rating
The Ultimate Car Camper 26 days 1 5.0
5 / 5 Share
Aug. 3, 2017

Really good and useful app. Amazing speed support, answer in 20 minutes and question solved. Thanks Andy and your team !

Store Using app Total reviews Average rating
Ripayon 1 day 1 5.0
5 / 5 Share
July 30, 2017

This is a must have app for B&M stores with online presence. Andrew and his team is unbelievable. Here is a quick example: I emailed him an issue and he immediately responded 9:00 pm london time! Wow! who even provides support that late? Very quick with fixing the issue. The price is reasonable and they are not in the business of nickle and diming the businesses. Excellent app and excellent support.

Store Using app Total reviews Average rating
Bonitabrowbar 27 days 1 5.0
5 / 5 Share
July 28, 2017

This app works great. We have several items that are available for store pickup only and some items that are available online only. This app allows us to quickly and easily customize which items are available for each service. We changed themes and this app was no longer working, opened a ticket with Zapiet and they quickly found the issue and got it resolved for us. Was a theme issue and not an app issue. Highly recommend - plus great customer service. Thanks guys!

Store Using app Total reviews Average rating
Purepatio 16 days 1 5.0
5 / 5 Share
July 21, 2017

Support for this app is absolutely the BEST! Sam was wonderful and patiently resolved several issues I had during the initial installation. The app itself is fabulous and does exactly what it promises to do. Customizing it is easy. If you have any minor glitches/questions along the way, you don't have to worry since the customer support will be there to help make it right. I would highly recommend it!!!

Store Using app Total reviews Average rating
Mixisquares 12 days 1 5.0
5 / 5 Share
July 13, 2017

Six stars! This application more than any other has been of paramount importance to the success of our web store. The support team is simply phenomenal, ready to field any request or to listen to your concerns. Simply the best application and the best support team!

Store Using app Total reviews Average rating
Ofx Furniture 7 months 4 4.8
5 / 5 Share
June 8, 2017

This app is an absolute must for any shop that does pick up and deliveries. The user interface is sleek and professional looking. Customizability and scalability is great too with Sam and his team always tweaking and making it better. Sam is the man. He's brilliant and works hard to make this an amazing app. The support is excellent as well. He really made time for me and helped to make sure everything was up and running. Store Pickup + Delivery is worth every penny. All good!

Store Using app Total reviews Average rating
Balloonexpress 17 days 5 4.8
5 / 5 Share
Dec. 7, 2025

A+ support; Sam has been really helpful when adjusting CSS code, and the team have been really responsive to our queries.

Store Using app Total reviews Average rating
Smellies Flowers Over 8 years 2 5.0
Developer Reply

Hi Amanda! Thank you for leaving your review! We are happy we could assist and help get everything back on track for you. Should you need any support in the future, please feel free to reach out. We are always here to help. Best regards Betty and Sam

5 / 5 Share
May 24, 2017

Great app. Fantastic customer service. Highly recommended.

Store Using app Total reviews Average rating
Peticular 12 days 7 5.0
5 / 5 Share
April 9, 2017

Our store needed some custom work and it was no trouble at all for Andy and his team to do! After several back and forth emails, Andy had a new code and applied it to our store for us. Everything works just as we had hoped! We highly recommend this app if you need in store pick up for your site. 100 stars from us... five does not cut it. THANK YOU ANDY!!! Sally & Gary xx

Store Using app Total reviews Average rating
Gary Alan Images 14 days 1 5.0
5 / 5 Share
Oct. 18, 2021

As Always, The Tech Support That Represents Zapiet is First Class. They, Once Again, Saved the Day, With an Odd Tweak I Needed, but Didn't Think to Do. They Rock. The Response Time Support from Zapiet is at the Top. Other App Companies Would Fare to Take Note. Zapiet Leads The Standard...

Store Using app Total reviews Average rating
Rogers Gardens Over 4 years 5 5.0
Developer Reply

It was great chatting with you and thank you so much for your kind words. So glad that I was able to get the tweak done and you are back up and running. If you have any other questions down the road, please do not hesitate to send us a message. Thanks, Jessica

5 / 5 Share
March 29, 2017

Our shop has been using the Zapiet Store Pickup + Delivery function for several months now. When we first started using it, Sam at Zapiet was so unbelievably helpful with helping to code the app into our checkout (truly a lifesaver!). The app itself is fairly easy to use and it's been so great telling local customers that they can now save on shipping costs if they are local and want to pick up their products from the store! Recently, we've run into several orders from customers who have somehow selected the store pickup function and replaced the store address with their home address (in an attempt to get free shipping, we assume). When I emailed Zapiet, Sam responded within a day and looked into the issue we were having. He not only explained what has been happening, but also offered to fix the problem for us! He resolved our store pickup issues with coding changes to our cart in less than 24 hours! I highly recommend using this app for your shop! And thank you to Sam and Zapiet team for all of your help!!!

Store Using app Total reviews Average rating
Huset La 2 months 2 5.0
5 / 5 Share
March 27, 2017

Brilliant App and even better customer support! Was delighted with the willingness of the developer to not only answer my questions quickly but go in and make the changes themselves.

Store Using app Total reviews Average rating
Futura Direct 3 days 2 5.0
5 / 5 Share
Feb. 24, 2017

5 Star rating Excellent app for local deliveries. Support was second to none cant rate these guys highly enough!!!

Store Using app Total reviews Average rating
K D Mc Fadden Butchers 26 days 1 5.0
5 / 5 Share
June 18, 2018

Excellent App! And the support provided by Sam and Andy is beyond reproach. Very very pleased with this app and its ability to handle our unusual situation.

Store Using app Total reviews Average rating
Nouri Pa Nati Over 1 year 3 5.0
5 / 5 Share
Feb. 17, 2017

Awesome app, awesome experience. This app has totally changed the way we run our business and has led to a much more positive customer experience and increased sales. Andy and his team will work with you to provide personalized support to make sure that you are satisfied and the app works the way you need it to. If you're considering offering in-store pickup or local delivery stop searching and get this app!

Store Using app Total reviews Average rating
Copicut Farms 7 months 4 5.0
5 / 5 Share
Dec. 12, 2016

Without a shadow of a doubt this is the best customer service I have ever received. I didn't think i was going to be able to get what i needed from the app, and the team at Zapiet just made everything work perfectly on the same day. If you can't quite work things out, please please contact them on Facebook and they will do all the hard stuff for you. Check out what they have done for us in the check out. Tom www.thescreensurgery.com

Store Using app Total reviews Average rating
The Screen Surgery About 2 hours 7 5.0
5 / 5 Share
Oct. 17, 2016

We are using this app to manage our Home Delivery (via carrier) and our Neighborhood Delivery (to community sites such as schools, churches, and site-hosts). It works perfectly for our unique need. To top it off... Customer Care / Support has been absolutely stellar! We had some additional help and their team were quickly there to make sure we got this up and running the way we needed it to. Big Thanks To Andy and the rest of the team at zapiet!

Store Using app Total reviews Average rating
5 / 5 Share
Oct. 11, 2016

Having used multiple apps on Shopify I can honestly say this has been our favourite app to date due to the incredible customer service and ease of integration. The app integrated seamlessly within our store theme and looks very smart on our checkout page. It has every feature we have needed to use and is very versatile. Sam and the team are an absolute pleasure to work with and I cannot speak highly enough of their services - the customer support is world class. Any questions or queries we had were replied to within minutes and we were up and running very quickly. They were more than happy to help out with anything we were unsure of and took the time to explain anything we queried with a step by step walk through, enabling us to learn the ins and outs of the apps features for future use. Would highly recommend this app.

Store Using app Total reviews Average rating
Bear Strength About 1 month 4 5.0
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