Zapiet ‑ Pickup + Delivery
All reviews
This app is great and the support team has been fantastic! The team was very friendly and quick to help me get the app set up the way I needed. Thanks again to the support team!
Years ago, Zapiet revolutionized our business. 'Till this day, they are an integral partner to our success. Their team of rockstars never fail to exemplify SUPERIOR customer service. THANK YOU over and over again! Once again, their customer service is on-point, on-time and super easy to understand. Thanks team!!
Hi Julie, Thank you so much for your kind words! I’m thrilled to hear that Zapiet has been such an integral part of your business and that our team has been able to provide helpful, timely support. Your appreciation truly means a lot, and we’re so glad to continue supporting your success. Please don’t hesitate to reach out if you ever have any questions in the future! Cheers, Jessica
This has changed how we offer delivery, pickup and shipping options to our clients. The team responds incredibly fast and they can pretty much set rules to make your store checkout process work the way you want!! Thanks so much guys!
Zapiet is an amazing app! My store makes a lot more sense now with their feature and no other app offers this customization and features, zapiet has. 100% recommend!
Amazing Customer Service, Support and Product. We love how we can set up our cart page for customers to choose from Pick Up, Delivery and Shipping. We were able to customize what each options can do. Amazing App, and even a better group of people to work with.
The support team were really helpful and thorough in helping to resolve a cart issue recently. Would recommend them for their customer service. They truly go above and beyond!
The team at Zapiet had been extremely helpful at helping me set up my first store. They are really fast to response and they also follow up to ensure all is working well on my end. Definitely recommend them!
We're still working towards our official launch, but the team at Zapiet has been more than helpful, and very fast, in our set-up process. Can only recommend and give 5 stars at this point!
Betty from support actioned and resolved my issue quickly and was a pleasure to work with. Thank you.
Hi Gabrielle! Thank you so much for your wonderful review! It was truly a pleasure assisting you. If you ever need any help in the future, please don’t hesitate to reach out. We’re always here for you! Regards Betty
I have used other apps for delivery before having the need to offer store pickup, local delivery, and shipping. This is the best app you can have, it works as described. It offers many options for customization and it is easy to set up. Customer support is stellar. I needed some tweaks to be done and Sandy, Ismail, Sam and Andy, are all great to work with and will go the extra mile to help you out. Thank you!! Highly recommended! Update 03/22/25 - once again, great support: prompt, problem solved. Thank you Stephane!
Hi Christian, Thank you so much for taking the time to leave such a lovely review update! I'm glad I was able to help sort out the situation and will strive to continue to provide a positive experience : ) -Steph
Jessica was an absolute lifesaver! She helped us troubleshoot a specific location issue we were having with our products and quickly got everything working perfectly. Her expertise, patience, and efficiency made the entire process smooth and stress-free. She went above and beyond to ensure everything was resolved, and her support was nothing short of excellent. If you ever need assistance, Jessica is the one to call—truly top-notch service!"
Thank you so much, Keeyon! I’m really glad I could help get everything sorted and running smoothly for you and your store in our Zapiet ‑ Pickup + Delivery app. It was a pleasure working with you and making sure your setup was just right. I truly appreciate you taking the time to share your experience and for leaving such a lovely review! If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica
To the best of my knowledge, I tried all of the store pickup apps in the Shopify app store before picking this one. It fits our needs better than any of the others. We don't use all the features (delivery, tracking pickups within the app) so the price is a little high, but the ease of use for customers has cut down on confusion so much that it's still worth it. Recommend.
Our store has pick up, local delivery and shipping available. Each collection qualifies for different shipping. I.e. some collections only can be shipped while others can only be for local delivery or pickup. While this function isn't available out of the box, the Zapiet team was super helpful in writing some custom code to do exactly what we needed and followed up to ensure they got it right! Their team have me great confidence.
This app and the support is amazing. Thanks to Ismail for helping me fix an issue I was having with my theme. I love the way the widget works, its helped add functionality that has improved our ops and UX immensely. Thanks so much!
I'm not one to write reviews... This app and the others that Zapiet offers were the best possible solution to all of my roadblocks and problems. This app is a very powerful tool and offers great integration with more apps allowing your store more flexibility! If you are setting it up yourself and you are having a tough time, reach out to the support team. I had the absolute most pleasant experience. They answered all of my questions (and I had a lot) and they went above and beyond what I had expected. They helped me properly install the apps and explained in detail how and why the way the work. I cannot express enough how satisfied I was.
There is no better app to handle local deliveries and store pickup on Shopify. Period. We’ve been using this app for more than 3 years and couldn’t be happier. It is the most important app on our store and allows us to offer our customers the choice of delivery date and time as well as enables us to control order amounts per delivery slot, block out delivery dates, control which products are offered for local delivery and which ones are for shipping only, and much much more. Customer support is outstanding! During the years if we would have any issues and send a request, Andy and all his team would respond extremely fast, even on the weekends and would help to fix it asap. We tried and used almost all apps related to local deliveries on Shopify and prior that on Woocommerce and Magento. Nothing comes even close to Store Pickup + Delivery by Zapiet. If you want to control local delivery rates based on zip codes I would also recommend getting an additional app made by Zapiet - Delivery Rates by Zip Code. These 2 apps work great together. For our business, it’s very important that app developers are serious about their apps and consistently are updating and improving it as well as providing customer service in case there are issues. Our store is open 24/7 and we can’t afford apps managed by amateurs. Zapiet is one of the few pro developers on Shopify who are continuously improving their apps and we feel safe trusting them our deliveries management!
This app has been extremely helpful in helping to organize our store's pickup/local delivery/shipping. the date/time picker with assigned time slots has been a great help and something that we definitely needed. Any time we've had issues or questions, the team has been incredibly helpful and responded quickly.
The app is super helpful for my website and the whole team is great and very responsive excellent customer service. Had some issues with my new theme and he jumped right in and took care of them so everything works smoothly.
Stephane, offered the best customer service! I am a novice in the world of web design. I needed guidance on setting up Zapiet's delivery/ pickup app. He gave me the best customer service, ever! I really needed help and he provided it. Thank you Stephane. Sonia
Hi Sonia, Thank you so much for the awesome review! We're always happy to help and go the extra mile to meet and exceed our merchants' expectations. If you need any help, we'll be here for you. -Steph
A very good app. It made setting up a click & collect service very easy indeed. We've been using the Store Pickup functionality since we launched our new website in 2018. We are now in the process of adding a Local Delivery service, also using the app. Have used Zapiet support on a number of occasions – they have always responded quickly and been very helpful. Update: March 2022 - used Zapiet support yesterday and they were awesome! Had a super quick response via LiveChat. They quickly identified the issue, and put things right straight away. They also flagged up another issue which I was then able to put right. Excellent support (thank you Sandy!) and an excellent app.
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