Zapiet ‑ Pickup + Delivery
All reviews
Super awesome. Definitely a must for all with brick and mortar store(s). This is the way the customer shops today, get information on the internet, purchase online and wah lah get item(s) same day. Just like what the big boys are doing. On top of that the support team is stellar. Thank you Sam and your team at Zapiet.
The customer service alone is worth 5 stars! But really, it's the pickup option that makes this app stand out. Totally recommend!
This app allowed us to carry some products on our online store, for pickup only, that we weren't able to provide to our customers in the past. Any support issue we have had were addressed and fixed in a very timely manner. We highly recommend this app.
This app is awesome, so well designed and the support is brilliant - open to new ideas and cares about the customers. www.bvsydney.com
I've been using Store Pickup + Delivery for 18+ months now. Our store just updated the Shopify theme and was once again just blown away with how great Store Pickup + Delivery. We've had hundreds of orders choose to pick up in store with no issues to speak of. Old review: I can't say enough good things about this app. My store just moved to Shopify and Store Pickup + Delivery filled all of our in store pickup needs. It also allowed us to start offering Deliveries with just a few clicks. It was virtually impossible on our last e-comm platform.. Zero headaches, easy setup and support has been outstanding.
Just installed the app and I have to say the customer service is absolutely SUPERB. So far it's working just as promised, and I'm really looking forward to how much easier this app is going to make my work life :) Update: Betty from customer service was helpful and super quick with her assistance. Really appreciative of their amazing service!
Hi there! Thank you so much for your wonderful review. It was truly a pleasure assisting you today. If you ever need a hand, please don’t hesitate to reach out to us anytime. We're always here to help! Best regards Betty
This is is AWESOME! They also are extremely timely with support. I had a problem at 3AM and I got a response!
Andy and the team at Zapiet have done a great job with Store Pickup + Delivery, and provide nothing short of the most courteous & timely support for it. They helped us get the app setup correctly, pointed out a liquid error in our template (remember, no && operators in liquid folks!), and provided details on their product roadmap for features we'd like to see in the app. Hands down my favorite app devs on the Shopify app store. Kudos!
We were experiencing a large number of customers selecting Store Pickup from our delivery options because it was a Free method. However, they actually required a paid delivery, and therefore our first communication with them was to ask for money! Not good. This app solved our problems perfectly, and with great support. Highly Recommended.
A fantastic and most useful app. We got excellent and speedy support from Andy to iron the kinks out. Highly recomended ! -Ilse Jacobsen team, Iceland
Not only is this, by far, the best Local Delivery app in the app store---and you get Store Pickup with it!---support is absolutely excellent. I tried two alternative apps, and this one has far and away the best features, and the best design both for customers and in the admin. Don't waste your time with the other offerings currently available.
The app does everything it promises to do, and support has been awesome. It really helped deal with the issue of pickups vs. local deliveries vs. shipping since we do all three. Highly recommended.
We have been using the Store Pickup + Delivery app for a few years now. The app works well on desktop and mobile for delivery and pickup orders with multiple store locations. The Zapiet team is always professional, meticulous, and quick to respond. Big thanks to Sam, Jayne Forde, Chloé Beattie, and Krystabel Djajalie! Update, August, 2024: Krystabel was impressively diligent and prompt in addressing our inquiry. She guided us through the issue and provided a solution. Thank you, Krystabel! Update, November, 2024: Krystabel was responsive, thorough, and genuinely cared about resolving my issue. I felt supported every step of the way, and her commitment to making sure everything worked perfectly was impressive. Highly recommend it - thank you, Krystabel, for the excellent assistance! Update, December, 2024: We encountered an issue with our order emails. Kristine was incredibly quick to respond and she was able to offer a solution. We always appreciate the Zapiet team's fast response time and excellent support. Thank you, Kristine, for your outstanding assistance!
Hi Pawnie, Thank you so much for taking the time to share your experience! I am so happy to hear that I was able to help with everything you needed! Your feedback means a lot to the whole team, and we truly appreciate your kind words. If you ever need further assistance, we're always here to help! Happy holidays! Kristine
This app is AWESOME, and frankly, we wouldn't have a shop site, if it wasn't for this app. We have 75 locations across Canada, so this app was essential for local pickups at our stores. It has been recently re-designed and looks and works so well. All that said, the best part about this app is the support and service, which has been outstanding. Thanks so much!
This is the ideal app if you have one or more pick-up locations you want to offer customers instead of (or in addition) to shipping options. My favorite feature is the offset functionality, so if it takes time to make an order, you can set it so the customer cannot choose to pick it up until X days. It's pretty reasonably priced but what makes it stand out is the support. Andy is very responsive and goes above and beyond to make sure the app is working in an optimal way in your store.
This app perfectly fitted my needs. It was easy to install and the support I received to resolve any issue was fast and efficient.
This is such a brilliant app and worth every penny. Shopify's native ability does not have the same flexibility at all. The support is like no other I've ever received: super fast and always so friendly. Highly recommended.
Zapiet works well for us and their customer service and support are fantastic. We always have a quick response despite being located in a different timezone to the Zapiet team, and they suggest extra modifications to help us run more smoothly. Very appreciated.
In-Store Pick Up is exactly what I needed on my site to invite more purchases from local customers. I am new to site building and found the app easy to install and use. Andy is also extremely nice and was there to answer all my questions. Highly recommended!
Amazing app and Andy is great with customer service and helped me fix the issues we were having immediately! :-)
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