All reviews

Rating Breakdown

  • 5
    92% (1,370 ratings)
  • 4
    4% (53 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (9 ratings)
  • 1
    3% (41 ratings)

Reviews with Text

  • 92% (1,360)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 27, 2025

Tiene muchas y muy buenas funciones. Tiene un buen panel de control y muy útil. El equipo de soporte es muy rápido y muy amables, te ayudarán en todo lo que necesites.

Using app

Over 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi, We’re glad to hear that our app has been helpful for your business, Sally Hambleton. Your feedback motivates us to keep going the extra mile, and we’ll keep working to make your experience even better. Thank you, Nandita

5 / 5 Share

Aug. 26, 2025

excellent and swift!

Using app

About 5 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the 5 star review! We’re glad to hear you had an excellent and speedy experience with our pickup and delivery app! -Klaudia

5 / 5 Share

Aug. 26, 2025

I highly recommend this company because their customer service is stellar. Of course the app is amazing and all that jazz but customer service is crucial and they know how it's done! Anytime I had any questions I can reach them via chat which is reassuring. Mystic wasn't working properly and Jessica immediately fixed the error. She was quick and efficient:) 10/10 HIGHLY RECOMMENDED

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hi Ann, Thank you so much for your kind words and for taking the time to leave such a lovely review! I’m so glad you’re enjoying our Zapiet - Pickup + Delivery app and that I could quickly help resolve the issue for you. If you have any other questions down the road, please do not hesitate to send us a message. Cheers, Jessica

5 / 5 Share

Aug. 26, 2025

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thanks for the stellar review! We’re excited to continue helping your store grow and thrive. Reach out anytime, we’re always here to help. Regards, Rutvik

5 / 5 Share

Aug. 26, 2025

Store

Etérea

Using app

Over 5 years

Total reviews

5

Average rating

4.6

Developer Reply

Hi Kalid! Thank you so much for the amazing 5-star rating. We truly appreciate it! If you ever need anything in the future, feel free to reach out. We are always here to help!! Best regards Betty

5 / 5 Share

Aug. 25, 2025

Absolutely fantastic support service. As a local business owner with no coding or html experience. The Zapiet support team is always super helpful and very detailed in resolving the technical difficulties I have with my shopify store!

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2025

.

Using app

Almost 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi Tahlia, Thank you so much for the 5-star rating. It truly means a lot! It was an absolute pleasure assisting you with the error message at checkout. Please don’t hesitate to reach out anytime you need assistance with our Zapiet – Pickup + Delivery app — our team will always be happy to help! Warmest regards, Krystabel

5 / 5 Share

Aug. 23, 2025

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Yousuf, I am glad to see your rating here. Our team truly appreciates your support! You are always welcome to reach out to us for any assistance around our apps. Warm regards, Pavlo

5 / 5 Share

Aug. 22, 2025

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Ben, Thank you so much for your 5 star review! I truly appreciate your support. Please don’t hesitate to reach out if you need any assistance in the future. -Rutvik

5 / 5 Share

Aug. 22, 2025

Quick detailed and helpful support

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much, Victoria, for your kind words. I’m really glad I could provide you with quick and helpful support. Always happy to assist you again. Nandita

5 / 5 Share

Aug. 21, 2025

Great customer support!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you Nancy! It was a pleasure helping you and I appreciate you taking the time to leave a 5-star review! If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica

5 / 5 Share

Aug. 21, 2025

The best of it's kind with free plan. Between great support team

Store

My Store

Using app

29 days

5 / 5 Share

Aug. 20, 2025

Jayne was so efficient in resolving my issues.

Using app

About 5 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Thank you for taking the time to leave a review. Glad we could sort it out before you had to leave! If you need us again you know where we are! Jayne

5 / 5 Share

Aug. 19, 2025

Great support, was very impressed by the responsiveness and attention! The product is very flexible and integrated well with our site. We're very happy.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi Omar, That's lovely to see your review here, thank you for it! It's been a pleasure to assist you, and hopefully you'll keep enjoying the app. I wish you every success for your store! Warm regards, Pavlo

5 / 5 Share

Aug. 19, 2025

Thanks to Jessica for helping so quickly.

Using app

26 days

Total reviews

2

Average rating

4.5

Developer Reply

It was a real pleasure Daniel and thank you for the lovely review! If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica

5 / 5 Share

Aug. 19, 2025

Amazing customer care. Very helpful and help resolve problems fast!!!!

Using app

Almost 3 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for your kind words, Rob! It was truly a pleasure to help you set up your store. Anything you need, please let us know. We are happy to help! Jeanette

5 / 5 Share

Aug. 19, 2025

I must say that I was getting very frustrated getting this setup, but ask support for help and Jessica was amazing!! She basically got me all setup and running in a very short amount of time. There support saved the day. I would of probably uninstalled the app if it was not for her. Great job Jessica!!!

Using app

1 day

Total reviews

2

Average rating

4.5

Developer Reply

Hi Lee, Thank you so very much for taking the time to leave such a wonderful review! I'm so pleased to have been able to help and get you all setup and ready with our Zapiet ‑ Pickup + Delivery app for you and your store. If you have any other questions down the road, please do not hesitate to send us a message. Warm regards, Jessica

5 / 5 Share

Aug. 19, 2025

Extrêmement satisfait du support technique. Mon problème a été rapidement pris en charge et solutionné, avec un agent (Lui) qui a été très disponible et bienveillant. Je recommande à 100%

Using app

2 months

Total reviews

1

Average rating

5.0

Developer Reply

Merci beaucoup pour votre avis ! Ce fut un réel plaisir de pouvoir vous aider et je suis ravi que nous ayons pu résoudre rapidement votre problème. Votre satisfaction compte énormément pour nous. N’hésitez pas à me recontacter directement si vous avez d’autres questions à l’avenir. Lui

5 / 5 Share

Aug. 18, 2025

It takes all the manual processes we were using and streamlines and simplify's and easy to use

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for the 5 stars! We’re thrilled to hear that our app has helped simplify your pickup and delivery processes and made things easier to manage. Your feedback means a lot to us! -Klaudia

5 / 5 Share

Aug. 27, 2025

Incredibly helpful support, solved my issue immediately, and even suggested more ways I can improve my setup. So helpful!

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi Joanna, Thanks for the wonderful review! It was a pleasure getting things sorted for your store, and I'm so glad you found the extra tips helpful. We're always here if you need anything else! Best, -Steph