Click & Drop
Integrate your store with Royal Mail's Click & Drop
Rating
2.1
feedback
43
chart
#1,233
All reviews
Rating Breakdown
Review RSS Feed
Feb. 13, 2023
Doesn't add orders to click-and-drop account, all the things show that it is integrated with royal mail but it doesn't add any orders.
Jan. 31, 2023
Imports orders, fairly straight forward to use C&D website itself, only thing I'm not sure if when marking an order dispatched in C&D (misspelled despatched on the RM website), the order isn't updated in shopify, maybe because I use a business C&D account? EDIT: I just clicked the Open App link on this page which took me to the settings page where the option is to enable the dispatch instruction back to shopify.
Using app
Over 1 year
Total reviews
6
Average rating
4.5
Thank you for your review. We're glad to hear that you found the setting to notify your Shopify store when an order is despatched, and that you are happy with the app integration and Click & Drop itself. If you have any further queries please consult our help guides and if these do not provide the information you require please do not hesitate to contact our support team.
Jan. 31, 2023
Doesn't add orders to click and drop account, so you still need to manually type out order details which seems to to be more work than just copy/paste and posting at a post office. Update, while yes there has now been an update, it only displays about 7 days worth of orders, we're mostly a MTO bespoke shop with lead times of upto 7 weeks, so this still renders the app useless for us. the click and drop integration on etsy allow for all orders of any age, so why shopify is limited to 7 days i don't know.
Thank you for your review. As detailed in our help guide, upon first creating your integration there can be a small initial delay before your first orders import into Click & Drop, and we have checked and can see that all of your orders did subsequently import very shortly after you posted your review. Please don't hesitate to contact our support team if you experience any other issues. Thank you for your update. For reference all Click & Drop integrations will only import store orders made within the last 7 days, but may go back further than this at the point of first creating the integration. I think it would be worth contacting our support team directly to help us fully understand your specific use case and if there is a way to accommodate it within Click & Drop.