Click & Drop

When it works it's OK but it is just really slow to sync orders. UX in the click and drop website isn't great but it's functional. And Royal Mail are the most reliable so, worth it overall

Currently unsupported until Click and Drop roll out an update for Shopify's API - very frustrating as a small business owner. please update the app!!!!

It seems this app has been abandoned. At least it states it's not updated and is now unsupported. It's great when it actually works although it doesn't pull through any orders coming through using our upsell app(which is most of our orders). I don't know of an alternative so we stick with it but not sure if there's much of a point.

PLEASE can RM fix this app - when it works it's great, but several of my orders fail to pull through, and there's seemingly no reason for it. This didn't happen with Squarespace, so I have no idea what's going on. Right now, when I click on the app within Shopify I get 'business.parcel.royalmail.com refused to connect.'

updated and downloaded the app and now I cannot see any new orders come through. waste of time. not sure what to do as there is no help and have to do everything manually.

The update to incorporate Click & Drop App has been a disaster, as the app is not compatible with Shopify and I have now lost access to all my previous orders - if you are going to do an update and require an app download, you need to make sure the app is compatible and accessible!! I will now be forced to switch from Royal Mail, having successfully used Royal Mail and Shopify for the past two years Update: Yes I deleted the integration upon your advice, but am unable to re-add the integration as it keeps taking me to the app download page and upon trying to download it says the app is not compatable with shopify.

It's good enough, however would be much better if: - you could load a credit to avoid going through gpay/worldpay/paypal everytime you paid - you could copy the order details, so if doing a resend, you could copy the original order details and make a new order out of it.

Does not integrate partial orders like Evri does so I won't be using it, and the Click and Drop webpage is quite buggy.

We find this app really good! It creates the whole shipping process so much easier. integrates well, no issues

Doesn't add orders to click and drop account, so you still need to manually type out order details which seems to to be more work than just copy/paste and posting at a post office. Update, while yes there has now been an update, it only displays about 7 days worth of orders, we're mostly a MTO bespoke shop with lead times of upto 7 weeks, so this still renders the app useless for us. the click and drop integration on etsy allow for all orders of any age, so why shopify is limited to 7 days i don't know.