CM Commerce: Email Marketing
Launch eCommerce automations with one click and see returns.
Rating
4.7
feedback
1,156
chart
#3,742
All reviews
Rating Breakdown
April 13, 2018
I was using this app for years... Recently, they changed it to premium only which is fine, but never let me know they would delete all of my data including feedback data if I didn't switch over (I would have exported it had I known) I expressed my disappointment and they emailed me saying it would cost $100/hr to recover the data. LOL. You decide if you would like to work with these people, I have moved on.
April 11, 2018
Really great App and proved it's money worth within the first week of using it. The people at conversio are also really helpful if you have any questions or issues. Within 24hours they resolved an issue that I had (the issue wasn't the app's fault). One of the biggest plusses for me is that in addition of creating a great email workflow they can also create customised discounts in shopify.
April 9, 2018
I ended up having to go with another app, but this one is still pretty legit. I recommend it if youre just starting out! Geeky apparel store: https://threadiverseapparel.com/
April 9, 2018
Since I've started using Conversio, my turn over has increased dramatically. I have also had a number of issues that I needed support for. The team always answered every question and did their absolute best to help sort out the issues. Overall, very happy!
April 9, 2018
this is probably one of the first app we have installed and despite we have done several changes, it is still there and still working A true MUST HAVE (as well as our great bags) Fabio Bombatabags.com
April 9, 2018
Great platform - really easy to use, everything in one place. No more swapping between apps. Only pay for what you need on a fair, tiered, payment system. The best thing is the support - they are always quick to reply and have heaps of instructional content, if that doesn't solve the problem they get straight on to finding a solution, always friendly. 5 stars - highly recommend. Derek from Matchamatcha.co.nz
April 25, 2018
Amazing app, amazing support team!! been using the app for quite some time now and he has paid back 7x what it's worth.
April 8, 2018
Great app so far, has a quick and convenient set up. Can't wait to utilize this email marketing app more.
April 8, 2018
Beautiful app with a simple interface. Makes following up with my customers easy and effective. Love that all of my follow-up messages are on brand.
March 30, 2018
Great app. Makes the email system very simple to set up with their templates. Newsletter function is a bit bare in comparison to other platforms like mailchimp. However, it is much cheaper of an option. Will probably stick with the other features.
March 29, 2018
I love the application very much. It converts well and and saves my a lot time not having to create follow up emails. Tech Support can be a little slow to returning your questions but tech support reps are friendly and very helpful. I would Highly recommend this App.
March 28, 2018
Have been really happy with this app Have been speaking with Aleana and she has been more than wonderful! She always responds quickly and always has the perfect answer for everything. Can not rate her customer service high enough! Thankyou Aleana!
March 28, 2018
Excellent App and amazing customer service, i am very satisfied with it, Lets hope it get me more opening and conversion rates which I am looking for, great job!!! highly recommended....
March 13, 2018
I wanted to like this app so bad but after the customer service I got I am completely and utterly disappointed! My recommendation is, CHECK YOUR BILLING and the TIER they are charging you for! Apparently the associate and according to her "part owner" said they recently changed their billing (who knew this happened?), quote her, "Our billing system looks at your average monthly orders considering all orders over 12 months." Really? Note that they claimed on their site they charge for what "you actually use" at the end of the month. Which was not true. Their FAQs did not state any of what she was saying. She then let me know they charge at the beginning of the month now on this yearly average, which was no where explained on their website. She was glad I was able to identify this problem for them. Only after going back in forth with me and making some really "smart" rude comments about their billing system she then realized their wrong and finally agreed to refund. I double tripled checked I was now on their FREE plan since I no longer have this as my main store and she AND shopify guaranteed me I was on the FREE PLAN. Now forward 2 billing periods later, and over $140 dollars later they are still charging for a plan I don't use. I only realized Conversio was charging again because I went in to check my charges since they did not make sense (too high). I messaged the same lady and she said she had no idea why they (SHOPIFY) is charging but it's not them charging it's Shopify. Are you serious? The most unorganized and unprofessional company I've ever dealt with in Shopify. I am sad I experienced this with with them. Would they run an honest (billing wise) company I would love to have used it for my other projects. BOTTOM LINE FUTURE USERS: CHECK YOUR BILLING AND DON'T TRUST IF THE APP SAYS "FREE PLAN" THEY CHARGE EVEN IF YOU DON'T APPROVE CHARGES OR UPGRADES.
March 11, 2018
incredible effort put in by the FOUNDER. the guy helped me the day before launch on a SUNDAY!!!!
March 7, 2018
One of my favorite apps for my shop!! Love it and recommend it to everyone. :)
March 2, 2018
Very good and very complete application (I have not used all the possibilities). The customer service is very available and attentive. I installed conversio on my two shops, I can not live without it. I highly recommend this app.