Shopify Collabs

Oct. 25, 2022

HI, Multiple ambassadors are trying to sign up but are getting following error messag: ''We were unable to verify that your request orginated from Shopify.'' They have cleared cache and also reload the page. Could you please advise?

Oct. 17, 2022

Overall, the application is great and has great potential. PROBLEM: Like everything else lately, they create the flow with the Shopify brand throughout, so it's not your own brand solution. This makes every vendor look like a shop and not a brand. It's a shame that shopify is using our business to promote theirs while getting paid by us. Even to get an account as an influencer you have to register in shopify platform.

Sept. 28, 2022

Very unhappy, especially as a ShopifyPlus customer! This is not like GRIN or UPFLUENCE. The system is almost impossible for influencers to work with you. The sign in process is confusing, the gift section is confusing. The influencers have to go through so many steps and technical issues; they practically don't have time to concentrate on your products. This needs a TON of work. ShopifyPlus should actually find out how to run an influencer program before launching an App like this. I wish I didn't dig into it until it had been out for longer. Hoping for a much better experience in the future whenever this gets completely redone. Terrible.

Sept. 27, 2022

I have multiple influencers trying to sign up as an ambassador but they are just getting the error message "We are unable to verify that your request originated from Shopify". Now when I test myself to try out you are required to create a Shopify account just to signup as an ambassador? What is this Shopify???

Sept. 26, 2022

Our team was SO EXCITED for Shopify to further build out Dovetale's platform. Unfortunately, whenever the integration happened it disallowed us from modifying or creating new tiers. It also is evidently glitchy on adding collaborators. We've yet to figure out either. When I submitted questions to the dev team to help enable the app, we received lackluster explanations. Just frustrating. So much potential. Looks like we will need to go another route.

Sept. 26, 2022

I couldn't even get past the first stage of set-up before it crashed and told me info had been sent to admin. Why did it crash? Who knows. I didn't even do anything that would warrant making an error since it was only the first stage of installation. But no help forthcoming. I'm sad as there has been lots of hype, and it is a needed app, but if you can't even install it, what's the point?

Sept. 17, 2022

For a feature as highly touted as this has been you would think that Shopify would have taken the time to get it right. The entire app is riddled with bugs and pain points. The entire experience needs to be vetted and troubleshot. I don't need to go into detail because so many of the issues have been called out in other critical reviews. I'm just here to encourage Shopify to allocate the resources to get this back on track. Moderator - please escalate this to the decision makers. And decision makers - please get on top of this asap as the holiday sales season is soon approaching.

Sept. 16, 2022

I was excited about this app because most of my marketing is through influencers and I am an influencer myself. The first sign of trouble was when one of my top referrers pointed out a sale that came via his referral link and was not registered as a referral. The final straw was when another referrer showed me how his referral link was coming up with a 404 page not found error. I've had to let all my referrers know that I'm shutting down the program for technical reasons. I hope Shopify can sort out the bugs and turn this into an awesome collab system, but in its current state I will not be using this app.

Sept. 13, 2022

LOVED Dovetale, and was excited about the buyout, but unfortunately Shopify Collabs is a far cry from what Dovetale used to be. Our affiliate codes won't work, and it's hindering our user experience.

Sept. 7, 2022

I read a lot of reviews before trying this app out and thought maybe some may have been a little harsh. I gave it a try but am already annoyed that I can't edit various things after set up. For example I added the widget on my page to see how it would look, I don't like it but now there is no option to remove it. The app doesn't work as suggested and after fiddling about with a few sections it won't work as advertised. Therefore, I haven't invited anyone to join and won't be. I would like to delete the app but also no option to do this so unless they respond to my email asking for it to be deleted I am going to have to look through the code and hopefully delete all the correct elements to remove this completely from my store. I wish I had not tried it and took on board fully the other bad reviews.

Sept. 2, 2022

App is useless. Can't set up commissions, can't add/modify tiers, can't pay influencers and can't get a response for trouble tickets. The Dovetale intergration was easy to use, manage and set up. The switch the Shopify Collabs has been terrible.

Aug. 17, 2022

Can't seem to delete the app. Also can't remove the on-site popup that it creates during setup. It's a 1-way street !

Aug. 16, 2022

Doesn't work with PayPal. Impossible to make a payment to influencers. It always returns with an error. This is unacceptable.

Aug. 8, 2022

I would give it zero stars. They have deprecated all campaign, tasks, and messaging features rendering it useless to run or manage any type of influencer campaign.

July 4, 2022

Contacted Dovetale with no reply back. Finding content creators typically is to take the place of a company having to build their own branded social media. The app requires the company to have its own account. Was looking to get around this. Then tried to contact them to see to what point of a branded account was needed to get no reply

June 27, 2022

Dovetale requires you to connect your PayPal account to make payments to your creators and influencers. We have never been able to make payments and PayPal has absolutely no clue what this app is to offer help.

June 26, 2022

Signed up for this app and had immediate interest from over a dozen influencers who all joined up and none of their affiliate links work. Embarrassing! When I contacted support for help they either wouldn't respond or said they would respond and days later still nothing. Can't have that kind of business model in this fast pace e-commerce market. I get the error message "There was an issue creating an affiliate code" for every affiliate. Now I have to decide if I should just switch it off and look for another solution rather than wait days while my influencers wonder whether I have my stuff together or not.

May 13, 2022

same as others on here, cant login, reset password does nothing, login submit button just spins endlessly, cant review product as cant use it...