All reviews

Rating Breakdown

  • 5
    96% (2,020 ratings)
  • 4
    1% (29 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (48 ratings)

Reviews with Text

  • 99% (2,083)
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5 / 5 Share

July 30, 2021

I have been using CJ for a while now and it's been a blast! Everything works and customer service is great. My agent Danny Xiang is always helpful and answers quickly.

Store

Robust

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

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5 / 5 Share

Sept. 8, 2023

CJ Dropshipping is an excellent platform. What I like most about them is that each merchant has his own dedicated agent who helps and assists you in all your tasks. By the way, I'd like to say hello to my agent June, who has become much more than an agent for me. June Thank you for your professionalism and for always being there when my team and I need you.

Store

chikcar

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

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5 / 5 Share

July 26, 2021

The app itself takes some getting used to but the customer service makes up for that. Lee Li is truly awesome. He patiently answers all of my questions within a few hours.

Using app

About 1 year

Total reviews

16

Average rating

4.8

Developer Reply

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5 / 5 Share

July 26, 2021

Great app! Helped us solved many issues. Will continue working with them. Service was responsive and helpful!

Using app

12 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback! Your approval is our motivation.

5 / 5 Share

July 19, 2021

Good service. Thank you for my agent Lee Li. He's very patient to answer my questions. Hope we can have a happy cooperation.

Store

AndQ

Using app

About 16 hours

Total reviews

1

Average rating

5.0

Developer Reply

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5 / 5 Share

July 12, 2021

This is the best app I ever tried in dropshipping. Customer service is also great, especially they assign us one fixed agent. My agent Charles is really helpful and answered many questions with the app. Recommended.

Using app

About 1 month

Total reviews

4

Average rating

5.0

Developer Reply

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1 / 5 Share

July 7, 2021

I was very disappointed with the company’s communication and product search, and did not provide me with any help. I was quite disappointed with this.

Using app

7 months

Total reviews

3

Average rating

2.3

Developer Reply

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5 / 5 Share

July 5, 2021

Great service even some improvments could be done with UX experience. Bulk orders with CJ IOSS is something you have to implement quickly ! Big thanks to Bonnie Gu who solved my problem this evening ;-)

Store

Looqita

Using app

11 months

Total reviews

10

Average rating

4.3

Developer Reply

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5 / 5 Share

July 1, 2021

I am using this app for almost 4 months now still have no problem with services. Good shipping services and so helpful.

Store

Airluk

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

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5 / 5 Share

June 30, 2021

CjDropshipping handles all my ecommerce needs from sourcing to fulfillment. They provide great shipping times and I have taken advantage of private inventory which makes processing and shipping times even shorter - at no additional cost! I was able to get a specific product I wanted through my agent Joey, who speaks very good English and has responded to all my requests in a timely manner. The only thing to keep in mind when dealing with agents is that they are humans and the time zone difference may affect the response time, apart from that, they really do seem to try their best to serve you.

Store

BLAHND

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

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5 / 5 Share

Sept. 17, 2024

The app is good, and even more the support. I've a personnal agent who is working really well, about support, VAT or order issue, So thanks you April and CJ for the great Job !

Using app

Over 3 years

Total reviews

1

Average rating

5.0

Developer Reply

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5 / 5 Share

June 30, 2021

Great service by CJ and our agent:- Sophia Xue provide us really fast service and good communication.

Using app

10 months

Total reviews

3

Average rating

5.0

Developer Reply

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5 / 5 Share

June 29, 2021

We haven't had any issues and customer service is top-notch always. Good organization. Any time you have a direct line with an agent it's always awesome. To the moon!

Store

ALLRJ

Using app

10 months

Total reviews

16

Average rating

4.8

Developer Reply

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5 / 5 Share

Aug. 31, 2021

We are very happy to work with CJDropshippingm. The site is easy to use, all the information we need is available. If we need to use CJ chat, it works 24 hours. Cj's team is very professional and serves us quickly and professionally. Our Agent Howard is always available and helps us develop new products and all the issues we have. Thank you very much CJ Team and Howard for the excellent service.

Using app

7 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your feedback! Your approval is our motivation.

5 / 5 Share

June 23, 2021

It will soon be 2 years that I use CJDropshipping and since the first day, I am always very satisfied. From dispute resolution to complex order processing, all in record time compared to other similar services. In addition, the support by agents is a real plus, moreover I take this opportunity to say a big thank you to Vanessa DING, my agent, for the quality of her services.

Using app

Over 1 year

Total reviews

4

Average rating

4.8

Developer Reply

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5 / 5 Share

June 19, 2021

I've had no major issues so far and If a minor issue comes up my personal agent Gin is always quick to fix it. I will continue to use and be quick to recommend everybody else do the same

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your feedback! Your approval is our motivation.

3 / 5 Share

June 18, 2021

We have used CJ Dropshipping since January. We have added products to our store and they just leave them as sold out without any warning... this service in my opinion is only for beginners to test out products, but not for scaling. Disputes take time, and you have to closely follow up on your orders if you want to see some movement. Just ok. Packaging is correct.

Using app

7 months

Total reviews

6

Average rating

4.7

Developer Reply

Thank you for your feedback. There is the risk of short inventory regarding certain products that require replenishment, to avoid such risk for your scaling, it is recommended that you use private inventory to boost order processing.

4 / 5 Share

June 15, 2021

I love this app, it is easy to find and order products, and the customer service is 100% on-point. They are 24/7 live actual people who are always ready to help you with any problem and they walk you through each challenge in a way that leaves you satisfied. Alex Chen was especially helpful and truly understood my problem and how to address it. I highly recommend the app. They do have longer processing and shipping times if you do not have inventory purchased already in the warehouse which is why I am giving a 4 not 5 star review.

Store

Wevhu

Using app

9 months

Total reviews

2

Average rating

4.0

Developer Reply

Thank you for your feedback! Your approval is our motivation.

5 / 5 Share

June 9, 2021

Great working with CJ and Sean my agent goes out of his way to help me fast and responsive. Well recommended

Using app

4 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your feedback! Your approval is our motivation.

5 / 5 Share

May 31, 2021

Very good support from Vaan Cai using this app. It’s great having all my questions answered, so I can make the best business decision. Thanks Vaan for your help!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! Your approval is our motivation.