All reviews

Rating Breakdown

  • 5
    93% (2,360 ratings)
  • 4
    1% (28 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (4 ratings)
  • 1
    2% (63 ratings)

Reviews with Text

  • 98% (2,423)
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5 / 5 Share

Nov. 10, 2023

Linda is very attentive and always finds a solution.

Using app

21 days

Total reviews

6

Average rating

4.3

5 / 5 Share

Nov. 9, 2023

Arlene just helped me complete my very first order! This can be overwhelming at the start, but she was was kind and walked me through it! So appreciative:)

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 9, 2023

Ken Yang was awesome, he helped answer many difficult questions I had. Give him a raise, please. He is a great asset to your company! Very smart guy! Thanks again Ken!

Using app

About 3 hours

Total reviews

8

Average rating

4.0

5 / 5 Share

Nov. 8, 2023

Yana is a good service agent, hope it would be more visable of the products stocking, we need to be faster.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 8, 2023

Elsa Tong was polite, used pictures and fast. Thanks

Using app

18 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 7, 2023

I love Cj. What i appreciate the most on Cj is their dedicated agent. Mine, Lydia is awesome. She respond to my question almost immediately, regardless the time difference. That why i am feeling confident using the application.

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 7, 2023

Thank you Cristina Chen for great support. I appreicate your patience and clear instructions. I wish I could give you more stars...

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

June 30, 2025

Leah did a great job helping me with my questions. Always answering fast and accurate, very happy! :)

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2024

Thanks a lot for your quick response and thanks to Raymond He

Using app

About 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Nov. 5, 2023

Thank you for the great support. The Cj team was able to help me with all of my problems. Very helpful and friendly. Many thanks again to Christina

Using app

5 months

Total reviews

2

Average rating

5.0

4 / 5 Share

Nov. 3, 2023

I contacted customer support due to an issue with fulfilling a mixed-vendor order. Bonnie Gu initially responded and attempted to guide me through the process with the "batch update to orders" feature. However, this led to an unintended disconnection of all items in the order. The situation was made more difficult when the conversation with Bonnie was left unresolved. Fortunately, Suki Huang stepped in and was instrumental in clarifying the confusion. Suki provided comprehensive answers to all the questions and navigated us through the correct process to isolate and address the issue with the item from the other vendor. The assistance from Suki was a stark contrast to the earlier part of the exchange, demonstrating both professionalism and a commitment to resolving customer issues. I am grateful for Suki's intervention, which ultimately rectified the situation and allowed me to complete the order for my customer. The support provided by Suki was a redeeming aspect of the service experience.

Using app

3 months

Total reviews

3

Average rating

3.3

5 / 5 Share

Oct. 23, 2024

I have been working with Carrol Lu, Box Chen and Wendy of CJ and i am very happy with there quick response and service. She found all the items i ve been looking for .

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 2, 2023

Great costumer service! Highly recommend. So quick response and help. Thank you to my personal agent Sena Yang, she is amazing. Always finds solutions!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 3, 2024

I am very happy with CJ and especially with my agent Ashley Wu. She is always there for me to anwser my questions and to provide me with repsonses and solutions. She is a very engaged agent. i'm very happy that she is my agent and that i can count on her. Always happy to work with cj and with ashley wu

Store

Gymdrop

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 1, 2023

The DJ company offers comprehensive solutions to us, the sellers, ensuring that customers are thoroughly satisfied with all the services provided. Ashley Wu, is the one who makes me feel secure in using my DJ equipment. She resolved any questions I had and never left me with doubts. I always sense her friendliness and willingness to help with anything I may need.

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 1, 2023

My first contact with the platform was at a higher level! I'm already having guidance with an account manager. Thank you Mr Lin and CJ Dropshipping!

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 31, 2023

Firstly , CJ is a perfect dropshipping site to setup my business very helpful many SKU's and wide Varity for all startup businesses . Secondly, they have a very strong support team specially and they dedicate one for all your inquires so special thanks to my agent (Aoki) and also for (Angel) for their continuous support.

Store

MOON

Using app

About 1 year

Total reviews

11

Average rating

4.9

5 / 5 Share

Oct. 31, 2023

beste unternehme

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 1, 2024

I like the dropshipping business model is great. But with adding Google came another irritating problem and that the GTIN. Which this number should be provided by the suppliers. If this number is MPN, SKU, or UPC then the sku's should automatically be entered into both Barcode and SKU field. A small business owner cannot afford $250.00/$30.00 for each barcode to pay out to another company. We pay more for product as dropshippers, more for shipping and wait longer for delivery to customers. We pay other fees on top of shipping fees. There is a lot of product that doesn't match the actual picture shown. So we are subject to more returns or just unable to retain customers because of the low quality product. Somehow the Shopify owner ends up spending more time try to correct issues in order to list product to reach more customers.

Using app

About 1 year

Total reviews

8

Average rating

4.3

5 / 5 Share

June 9, 2024

Very easy to use and great product selection. Customer service is excellent and Alan has been a great help to me.

Using app

8 months

Total reviews

6

Average rating

5.0