All reviews

Rating Breakdown

  • 5
    96% (2,031 ratings)
  • 4
    1% (29 ratings)
  • 3
    0% (5 ratings)
  • 2
    0% (3 ratings)
  • 1
    2% (47 ratings)

Reviews with Text

  • 99% (2,093)
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5 / 5 Share

June 29, 2021

We haven't had any issues and customer service is top-notch always. Good organization. Any time you have a direct line with an agent it's always awesome. To the moon!

Store

ALLRJ

Using app

10 months

Total reviews

16

Average rating

4.8

Developer Reply

Thank you for your feedback! Your approval is our motivation.

5 / 5 Share

Aug. 31, 2021

We are very happy to work with CJDropshippingm. The site is easy to use, all the information we need is available. If we need to use CJ chat, it works 24 hours. Cj's team is very professional and serves us quickly and professionally. Our Agent Howard is always available and helps us develop new products and all the issues we have. Thank you very much CJ Team and Howard for the excellent service.

Using app

7 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your feedback! Your approval is our motivation.

5 / 5 Share

June 23, 2021

It will soon be 2 years that I use CJDropshipping and since the first day, I am always very satisfied. From dispute resolution to complex order processing, all in record time compared to other similar services. In addition, the support by agents is a real plus, moreover I take this opportunity to say a big thank you to Vanessa DING, my agent, for the quality of her services.

Using app

Over 1 year

Total reviews

4

Average rating

4.8

Developer Reply

Thank you for your feedback! Your approval is our motivation.

5 / 5 Share

June 19, 2021

I've had no major issues so far and If a minor issue comes up my personal agent Gin is always quick to fix it. I will continue to use and be quick to recommend everybody else do the same

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your feedback! Your approval is our motivation.

3 / 5 Share

June 18, 2021

We have used CJ Dropshipping since January. We have added products to our store and they just leave them as sold out without any warning... this service in my opinion is only for beginners to test out products, but not for scaling. Disputes take time, and you have to closely follow up on your orders if you want to see some movement. Just ok. Packaging is correct.

Using app

7 months

Total reviews

6

Average rating

4.7

Developer Reply

Thank you for your feedback. There is the risk of short inventory regarding certain products that require replenishment, to avoid such risk for your scaling, it is recommended that you use private inventory to boost order processing.

4 / 5 Share

June 15, 2021

I love this app, it is easy to find and order products, and the customer service is 100% on-point. They are 24/7 live actual people who are always ready to help you with any problem and they walk you through each challenge in a way that leaves you satisfied. Alex Chen was especially helpful and truly understood my problem and how to address it. I highly recommend the app. They do have longer processing and shipping times if you do not have inventory purchased already in the warehouse which is why I am giving a 4 not 5 star review.

Store

Wevhu

Using app

9 months

Total reviews

2

Average rating

4.0

Developer Reply

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5 / 5 Share

June 9, 2021

Great working with CJ and Sean my agent goes out of his way to help me fast and responsive. Well recommended

Using app

4 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your feedback! Your approval is our motivation.

5 / 5 Share

May 31, 2021

Very good support from Vaan Cai using this app. It’s great having all my questions answered, so I can make the best business decision. Thanks Vaan for your help!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! Your approval is our motivation.

5 / 5 Share

May 27, 2021

Exceptional customer service. They respond within 1 business day and help me with all my order issues. I highly recommend Cathy and Jack. They are just incredible to work with.

Using app

21 days

Total reviews

4

Average rating

5.0

Developer Reply

Thank you for your feedback! Your approval is our motivation.

5 / 5 Share

May 25, 2021

I made a sample order and I had a question and they were very helpful and assisted me in a timely manner.

Using app

8 months

Total reviews

11

Average rating

5.0

Developer Reply

Thank you for your feedback! Your approval is our motivation.

5 / 5 Share

May 23, 2021

Excellent support from Cristina Chen this morning! Fast and accurate. I particularly appreciate the overall responsiveness of all the support people who are very responsive and friendly and provide very good answers to questions that are sometimes not so easy! I recommend :-)

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your feedback! Your approval is our motivation.

5 / 5 Share

March 18, 2022

I am pleased with the professionalism of Jessie Xie, my new agent at CJ's. She has been immensely helpful and guide me step by step to solve some back of the house issues with my product connections. Jessie has a great personality and I really appreciate her work ethics. Thank you for your assistance, Jessie.

Using app

11 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your feedback! Your approval is our motivation.

5 / 5 Share

May 16, 2021

CJ really does a great job for beginner like me. All the agents that i have contacted are really friendly and willing to help me out. Thanks to CJ Dropshipping!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! Your approval is our motivation.

5 / 5 Share

May 13, 2021

CJ app has been very good so far. It's not perfect but gets the job done. My current agent Susan Zhou has been very helpful in answering my questions and getting things resolved. Also one of the overnight agents Christina Chen was helpful in requesting for the correct items/ variants to be sourced. I like that I can reach out to an agent any time of day or night.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! Your approval is our motivation.

5 / 5 Share

May 9, 2021

I am new to the platform and am loving it so far. A big thank you to Tiffany Zhao who took the time to help me better understand how to use CJ. Thank you

Using app

7 days

Total reviews

6

Average rating

4.5

Developer Reply

Thank you for your feedback! Your approval is our motivation.

5 / 5 Share

June 24, 2025

5th year in and customer service for me ( Beatrix Hua) has been really great. Things are always followed up, and considering time difference, she has really tried to help me even when it's sooo out of her office hours. There are so many options for fulfilment, and when I needed things to be more customised, they have been slowly implementing them.

Using app

About 4 years

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your feedback! Your approval is our motivation.

5 / 5 Share

June 30, 2021

Would recommend CJ to anyone, the advisor Skye is in super hardworking and does her job brilliantly!

Using app

6 months

Total reviews

3

Average rating

3.7

Developer Reply

Thank you for your feedback! Your approval is our motivation.

5 / 5 Share

Nov. 30, 2022

Great app, I love they assign you a personal agent for your store for better communication. Mine is Eric, I've been working with him for 6 months, and has been great , i have zero complaints

Using app

Over 2 years

Total reviews

4

Average rating

3.8

Developer Reply

Thank you for your feedback! Your approval is our motivation.

5 / 5 Share

April 29, 2021

This app is a real blessing. Its easy to fullfill and place in the own store. Would totally recommand.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! Your approval is our motivation.

5 / 5 Share

Oct. 25, 2023

CJ Dropshipping is very user friendly dropshipping platform. Fionnula Wong have given me a clear, fast and informative guildlines to me for my doubts and issues I have facing. Thanks for the support!

Using app

About 3 years

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your feedback! Your approval is our motivation.